Resort Details
- Various Lounges/BarsChula Vista Pool Bar – Adjacent to the main restaurant, the pool bar is the ultra-casual spot for a cold drink in and around the pool. There is a palapa roof and swim-up bar, plus a few bar tables.
- Various RestaurantsRestaurant Chula Vista – Located on the pool-deck level, the hotel’s restaurant is open 7am-11pm and features seafood and international and Mexican cuisine. Meals are served buffet-style or a la carte. The dress is casual, though guests are requested to not wear their bathing suits while dining. True to its name, there is a commanding view of Acapulco Bay.
Snack Bar – A mobile snack bar is set up during lunch on busy days, either on the beach or near the pool area. Hamburgers, nachos, and hotdogs are served.
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Babysitting,Offsite†
- Baggage hold†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Babysitting, Offsite†
- Baggage hold†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Internet Access
- Please contact the hotel directly.
† Fees may apply
- Children's program, onsite †The Fiesta Kids Club opens from 11am-6pm and provides supervision and activities for kids from 5-12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †- Jet skiing
- Motor boating
- Parasailing on site
- Sailing
- Scuba Diving Swimming on site
- Water skiing - Non-Motorized Water Sports †Snorkeling
- PoolThere are 2 pools on site. The Fiesta Americana Acapulco has two swimming pools with views of Acapulco Bay.
- Sauna †
- Steam bath †
- Golf
- Sport Fishing
- Acapulco
- Other Local AttractionsNEARBY POINTS OF INTEREST:
Acapulco Golf Club - .5 miles
Convention Center - .5 miles
CICI water park – 1.5 miles
Papagayo Park – 2 miles
Fort of San Diego – 3 miles
Municipal Market - 3 miles
Town Plaza - 7 miles
La Quebrada (cliff divers) – 7.5 miles
Puerto Marques – 7 miles
Coyuca Lagoon – 15 miles
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3180 reviews
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Jan 30, 2025Returning to its former self
For a long time, I've been touting this hotel as the best hotel on the bay, and I still stand by that statement. After Hurricane Otis, this hotel, like all the others, was thoroughly destroyed. Approximately 10 of the floors have been restored to full service, and the following 7 will be completed within this calendar year. While tourism isn't what it has been prior to the storm, it is making its way back. The pool is brand new and just wonderful. The staff from the maids to the waiters and waitresses have all returned. Some have been there for over 30 years. It was nice to see. The rooms are as they have always been. Very comfortable beds and immaculately cleaned every day. The views of the bay are just stunning. The pool staff, especially Angeles Zaratechavarria, is very friendly and always on top of her job as she has been for years. Julio will be missed by the long-time visitors to this hotel but it was nice seeing Saul around the pool. The front desk is always very helpful and fully staffed, and Mauricio Solis is very accommodating if a guest has any special needs. The food is terrific. The breakfast buffet is excellent, as are the menu options. The pool options offer a variety either at your chair or dining area, and it's great. The drinks are not quite as strong as in the past, IMO. I still have a few days left but can not wait to extend my days in 2026. This is the hotel to visit when planning Acapulco.
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Jan 28, 2025
Beautiful days in Acapulco
Great pool with a nice view and very attentive staff. The rooms above us were still under reconstruction after the hurricane and you can tell Acapulco has seen better days, but it was still a wonderful trip and a great hotel. Very little English is spoken FyI
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Jan 25, 2025
Great stay in Acapulco
Everything was great. The hotel, the pool, the staff, the food. Huge shout out to Maria de Los Angeles at the main pool. She was so nice, and friendly, and took such good care of us. The City of Acapulco is rich in history and culture. The hotel is super downtown in the heart of the city.
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Jan 24, 2025
Fun stay in the heart of Acapulco
Hotel is nice. Food is good. Pools are great. Staff are very friendly and helpful. Especially Angeles at the pool. She took great care of us. I wish more of it was finished and open, they are still recovering from the hurricane, but such is life.
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Mar 17, 2024Super loud and bad food
Non stop offensively loud music heard inside the room for 10 hours every day. Looking forward to leaving this hotel and getting some peace and quiet and a decentl meal. Not for relaxing. Also no gym. And careful getting in the shower . Dangerous
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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