Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Rudest security and management on the planet
We live in Cozumel. We had our family come to visit us. They booked 4 rooms for 8 people. My wife was visiting my family while my dad, brother, and brother-in-law went fishing. She was sitting by them soaking her feet in the pool, not eating food or drinking anything from Fiesta. She was verbally accosted by a female security guard, then another guard. Then the manager on duty came out to continue yelling at my wife, creating a huge scene. My family had asked if it was ok to hang out with them, the staff told them at check-in as long as we didn't eat or drink. If you are coming into town with family staying elsewhere, don't even bother staying at Fiesta unless you want your family publicly humiliated and treated like criminals.
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Great get away!
Great all-inclusive resort for snorkeling and diving. Had an amazing massage at the spa by Noemy. She did an excellent job. Very relaxing and low key. Staff are attentive and aim to please. Food is good. Facilities were clean. Great trip for my husband and me!
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Chill vibe
This resort is a little gem. It has a chill vibe, great food and drinks, amazing snorkeling right across the street, great views of the sunset, and wonderful service overall. The Italian restaurant is exceptional. They mostly have top shelf liquors, just be sure to request them. The spa is lovely and I had a wonderful deep tissue massage. If you like snorkeling, this place is awesome.
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Horrible Experience
The worst experience ever after contacting management to try to resolve the issue was the worst since Marisol and Gabrielle were not reasonable people. My reservation for 2 people for 5 days was $1600, but I ended up paying $2800 for my stay, and that was with a wedding discount since we were attending my cousin's wedding.
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Miguel the lobby bar guy
Miguel, Miguel, Miguel! He is great. Serving up drinks, food, (finding lighters after yours goes swimming), suggestions of fun things to do, and more! You never have to leave your pool chair!😁 All of it done with a great smile and wonderful humor (and dancing😂)! Miguel, we will be back! Get the pool chair ready! ☀️🌴🍹
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.