Hotel Overview

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and a robatayaki and sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Share robata on the terrace or order handcrafted stand-outs like sea urchin eggs, octopus, and abalone at the 14-seat sushi bar, all while sipping artisan cocktails at Binchotan: Bar + Grill. Indulge in a hearty, extensive a la carte breakfast menu at Orchid Court, filled with classic dishes, Hawaiian go-to's, fresh pastries, and seasonal fresh fruit. End the day with a tropical libation, beautiful Kohala Coast sunsets, and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 16
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory Hotel is going under renovations: Roof Project: Dates: June 24 – July 15, 2024 This repair and resurfacing project may impact guests with increased noise levels during the construction period. Lobby (Main Building): July 1 – July 15, 2024 Guestrooms: Non Gold Floor, July 8 – December 15, 2024. Gold Floor, October 7 – December 15, 2024 Noise and visibility of the project will be minimal.
Advisory A minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

- Overnight self-parking for one vehicle per room 

- Unlimited basic Wi-Fi access in guest rooms and public areas (ALL members receive an upgrade to premium speed internet access and ALL Platinum members receive $20 credit towards spa services)

- Wellness classes (please see our weekly complimentary wellness offerings at the Spa Without Walls) 

- Complimentary shuttle bus service within the Mauna Lani Resort area 

- Two branded reusable water bottles per room, per stay, to be filled at purified water stations located throughout the resort. It’s part of our Planet 21 sustainability pledge to reduce single-use plastics and minimize our carbon footprint. 

- Hawaiian Cultural Classes & Resort Activities (please see our weekly activity schedule at the Concierge) 

- Lei greeting upon arrival

- Complimentary snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.

- 45-minute photo session with Pacific Dream Photography (reservations required, photos available for purchase) 

- Unlimited North America Long Distance Calls (Canada & America)

The Resort Charge does not include overnight valet parking currently at $25.00 per night, per vehicle (rate is subject to change without notice). 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6071 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Heart felt memories made

    Always so amazed at the level of service at the Fairmont. Our stay at the Fairmont was excellent as usual. They even took care of us on the day we were checking out and not registered to a room, by allowing us to shower in a spare room before going to catch our flight in the evening! Gorgeous scenery in and out of the resort, and just as amazing of a bartender by the beach! When you travel it's always about the people you meet. And Derek the bartender was one down to earth person that we'd seek him out for if ever we were to return to the Fairmont Orchid. Try and find this bandit if ever you go to the Fairmont Orchid!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful, first class experience. First time on Big Island

    You really can't go wrong with the Fairmont Orchid. It is a beautiful property with a wonderful staff! We had such an amazing time on our week long trip to the Big Island and the Fairmont Orchid really was the perfect setting. Beautiful scenery, rooms are FIVE stars and wonderfully updated, and staff is so warm and welcoming. -Very calm beach, great for kids! There are plenty of chairs for relaxing. We did a lot of snorkeling at other beaches, and this was definitely a good one to get started on with the calm protected bay. We saw 2 turtles snorkeling right off the hotel shore! -Pool is heated (not too warm), but also great for kids. We had so much beach time we never made it to the pools but only to stick our toes in -Free laundry on every other floor -Free parking -Easy access to shopping nearby. There is a large shopping complex nearby with an ABC store (I think it's named Queen's Island) that has great food options for on the go and great souvenirs to take home. -For us, it was a great central location for snorkeling at different beaches nearby. We also visited Hilo, Waimea, and VNP. Get a rental car! Thank you to the Fairmont Orchid for making our stay great. We hope to return in the near future!

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Third stay here - as wonderful as it always is

    Our third stay here, it's a place my family loves for relaxing. We really take advantage of what this resort offers - fitness center, spa, all the restaurants and bars, the concierge helped us arrange activities. As an Accor member, we appreciate the room upgrade. The rooms are large, spotless and luxurious, we love the amenities. This trip, they even put some workout clothes in the room for me!

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Star of the Orchid Isle

    Best hotel on the Big Island for friendly, professional service, location where the outside world does not intrude, and elegant accommodations that equal or surpass the other big name hotels on the Gold Coast. Restaurants have something for everyone, our daily favorite is the Halekai by the pool where you can dine with your feet in the sand. I could go on and on but no hotel is worth staying unless the support team is caring and competent. The staff & management at the Fairmont Orchid have never disappointed us and they actively seek to treat their guests as they would like to be treated. Big Mahalo to the team at Fairmont Orchid!

    Nov 13, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Favorite hotel on the islands

    Amazing hotel. I loved the cultural activities provided by the hotel. Hula was my favorite. . Also, this was the perfect property to whale watch from. We saw so many whales just from the shore. The rooms were nicely updated and the service was top notch.

    Nov 12, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.