Resort Details
- Various Lounges/BarsKahakai Bar
Luana's Lounge - Various Restaurants
Brown's Beach House Restaurant
Binchotan: Bar + Grill
Brown's Deli
Hale Kai Restaurant
The Orchid Court
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas†
- Business Services†
- Internet Access†
- Full service Wedding department on property. Weddings small or large can be arranged. Banquet services available. Reception facilities, entertainment can be arranged.
† Fees may apply
- Bike rental †
- Children's program, onsite †OPTIONAL KEIKI ALOHA CHILDREN'S PROGRAM - fee applies, payable directly to hotel.
This program is available for children ages 5-12 years of age. Supervised activities include lei making, petroglyph hikes, tennis, beach activities, storytelling. - Direct access to a beach
- Fitness center on-site †Features the lastest in fitness equipment with views of the expansive lawn and pool beyond. Other fitness activities include daily seaside yoga, pool aerobics, and more. Some activities may incur additional cost, payable to hotel directly. Please consult with hotel upon arrival for specifics.
- Golf location (onsite/nearby) †36 Holes
- Hot tub2 Outdoor Hot Tubs
- Non-Motorized Water Sports †boogie boards, view boards, canoes, kayaks, floatation devices
- PoolThere is 1 pool on site. 10,000 square foot heated free-form pool on the oceanfront with 20,000 square foot sundeck.
- Sauna
- Spa †Spa Without Walls is a full service facility with private outdoor venues that allow the natural beauty and healing properties of Hawaiit to contribute to your wellness treatment. Indoors, there are treatment rooms, a steam room and separate dry sauna.
- Steam bath
- Tennis court †There are 10 tennis courts onsite. There are 7 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentGATHERING OF THE KINGS POLYNESIAN FEAST (Luau)
Introducing the Big Island’s newest Polynesian Feast
The Fairmont Orchid and Island Breeze Productions announce a partnership that combine the Big Island’s finest cuisine with its most spectacular Polynesian production.
Every Saturday, guests are invited to gather for an evening that begins under the stars dining on culinary treasures from Hawai’i, Tahiti, New Zealand and Samoa on the beautiful grounds of The Fairmont Orchid at Plantation Estates.
Using a fusion of both traditional Polynesian and modern dance choreography, the dancers of Island Breeze retell the story of the settlement of the Pacific. Displayed in its fullness is the mana (power) of the ali’i (chiefs) and how each would be forever linked to the one star that guided them.
Reservations may be made directly with the Hotel Concierge at 808-885-5778.
Hula dancing and Hawaiian trio perform nightly at Brown's Beach House
- Marine Sanctuary of Kealakekua Bay
- Mauna Kea Observatory
- Parker Ranch
- Volcano
- Other Local AttractionsScuba, snorkeling, hiking, shopping, helicopter tours, kayak tours, ATV, whale watching, fishing
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6120 reviews
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Feb 27, 2025Fairmont Orchid located in paradise
We stayed at this resort because of a meeting. I cannot stress strongly enough how well we were treated by every single staff person we interacted with. They have it down to a science! The resort is lovely, clean, beautifully constructed, the food is wonderful, and the people who work there take pride in their job. I would highly recommend this hotel. It is worth what you pay for.
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Feb 27, 2025Nice hotel, service wasn’t up to normal fairmont standards
I’ve stayed at several fairmonts and have loved all of them, so I had high expectations of this hotel. The fairmont orchid is a perfectly nice hotel. They have a nice beach, with adorable sea turtles that I swear was eavesdropping on my conversations. There are tiny cute birds running all over the property. The hotel was nice, although for the brand and the price point maybe I was expecting something more luxurious and architecturally aligned with being in Hawaii. Unfortunately, our experience with housekeeping was far from optimal. Although we tipped generously for the first 5 days, They never changed out our water glasses or wiped down the countertops, we ran out of body wash and they didn’t replace it nor any of the tea until I had called several times. In fairness, right now they don’t have a GM. They blamed the staff for being undertrained- but I did some sleuthing and apparently they bring out lots of hospitality interns to do rotations, then don’t actually let them do rotations, just make them worn on housekeeping and wash dishes. Fairmont, it’s not a good look to exploit intern labor. You make enough money to pay your staff fairly. Other than that, my massage with Brandy was phenomenal. Cheryl is an amazing concierge. Some more feedback - update and invest in spa facilities. 2/3rds of the massage cost goes to the fairmont, you could at least provide hairbrushes and juice and in a nice seating area - More Hawaiian inspired fare for the breakfast - Denote gluten free options more clearly on menu - We were there for a conference - they did not have enough staff or food for the socially hours and did not replenish the food nor add more workers, meaning many people didn’t get their drinks or food
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Feb 23, 2025
Pretty grounds but lots of issues
Stayed at the Fairmont for 3 nights as a couple. Our welcome to the hotel was actually terrible. We pulled our car into a spot near the entrance to go check-in and rather than someone greeting us with a welcome and offering to assist with our bags, a person came up to us asking if we were valet or self parking and when we said self parking, he said we have to move the car- with one person checking in and the other paring. Bad way to welcome someone. At check-in, the desk person said that he saw that we were celebrating an anniversary (had asked on the registration along with my husband's name), and he asked what is my wife's name. Politely told him my husband's name was Benjamin. He looked flustered. When Ben returned from parking, he did not say happy anniversary to him. This was a general theme of the place. I am not particularly sensitive to homophobia and seldom see it at hotels these days (outside of Jamaica and the mid East), but it did seem to be pretty pervasive at this hotel. Nothing overt, just in general not treated the same as other guests by many (though not all) of the staff. The grounds are beautiful and well maintained. The rooms are a good size and nicely decorated (though showing lots of wear and could use a freshening-up). The bed was comfortable though a little too soft (worn). The rooms and hallways had a decidedly moldly smell that was often covered with aggressive use of air freshener. The food and beverages throughout the hotel are very expensive- breakfast $50 pp + tax and tip, sandwiches and burgers close to $30, drinks in the $20 -25 range, and overall not of great quality. The breakfast buffet for example was nearly identical to the club breakfast that we had a Hyatt Regency in Honolulu (free) with the addition of an egg station. The service throughout the hotel was hit or miss and definitely not at a 5 star level. Housekeeping was good. We placed a wake-up call for our last morning and it never happened. The gym was very good. The beach was nice though no life-guards. On our 1st day, I had to go in and pull a young woman to shore who was in distress. First, booking through Costco was great. Booking through Costo was a great idea, as we did receive a room upgrade, included breakfast and $25 a day food/drink credit and water sports rentals (which would also have been very expensive). While we enjoyed being on the Big Island and the pretty grounds, probably would not stay here again, and would not recommend this hotel to gay couples.
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Feb 19, 2025
Beautiful resort and worth the price
We got married at the Fairmont Orchid in February 2025. Absolutely amazing event with excellent service by our coordinator on-site, Yvette. She made our day and week extra special 💗. The grounds are immaculate! Great beach area with lounge chairs and perfect spot for a little lagoon snorkeling. Brown's Beachouse Restaurant is amazing! Great food and perfect ambiance. I would definitely stay here again!
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Feb 17, 2025
Fantastic Family time!
Staff went above and beyond to help us out. We booked very last minute and they helped make our trip a great one! Loved the water bottles and water stations! Beds are always so comfortable and the rooms are great. Food and drinks are always fantastic and we had a ton of fun in the pool!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Self-parking fee of $38 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.
Minimum night stay requirements may apply to your reservation.
A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended. At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.
Room taxes are included in vacation price.
Room requests are not guaranteed and are based upon availability at check-in.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel-imposed resort fee inclusions:
- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com
- Shuttle bus service within the Mauna Lani Resort.
- Golf Valet. Handling and storage of personal golf clubs during your stay.
- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.
- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)
- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.
- RunGo guided tours. (NEW)
- Lei greeting upon arrival.
- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.
- Pool amenities (sunscreen, water, and fruit service).
- Washer and dryer usage, including product. (NEW)
- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.
The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:
Self-Parking: $38.00 plus tax
Valet-Parking: $45.00 plus tax
- Pet Policy : Pets Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.