Hotel Overview
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi for 4 devices per room
• 2 hours late check out based on availability
• Parking
• Transportation between Hotels & EL Cid Golf & Country Club
• Gym
• Access to El Cid Golf & Country Club
• Unlimited local phone calls
• Business center
• Safe deposit box
• Concierge services
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4886 reviews
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Jan 04, 2025Pool was nice at the Granada, after that a bit downhill.
The food was generally cold, what could be vegetarian mostly had meat added. The resort tax covers, I don’t know what, nothing we could see. Most of the staff were pleasant and work hard. The beaches very crowded mostly by towels until people felt like showing up.
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Jan 02, 2025Beach beach I have ever been to
This was the most stunning, enjoyable beach I have ever been to! Walking up and down the beach, El Sid was the most lively compared to those around it - mainly because they had cabana seating right on the sand. They had staff right on the beach, so you could get top notch service no matter if you were at the pool or the beach. Our favorite staff member was Tomas. We didn’t go to the beach without him on duty :) He was attentive and kind, and remembered our favorite orders each day. The main buffet was actually our restaurant of choice. Even after dinner elsewhere, we stopped there for desert and a drink - while enjoying the ocean breeze. Jorge was our favorite server here! Thank you for a wonderful stay!
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Jan 02, 2025
Tomas gives the best service!
The six Duda girls had a marvelous time! The pool. The beach. All was wonderful. The bar service was above and beyond. We especially loved Tomas. He remembered what we were drinking and delivered them with a smile. (However, the beds were hard and your pillows were horrible.)
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Dec 28, 2024
Can’t wait to go back, great city and great resort
The experience at this resort was amazing. Great beach and shopping location. The pool was amazing and so was the food with many options. So many restaurants to chose from, even room service and poolside snack bars were top notch. We upgraded to the elite package and highly recommend others do so. Alejandra was amazing to work with in the elite club and made planning our vacation so easy. Answered all of our questions and hooked us up with all the perks. My family felt like royalty at the resort. The entire staff was great from Jorge and Ramon at the pool with endless drinks, snacks and ice cream, Karen at la concha restaurant serving us breakfast, and Blanca from room service keeping our room clean, towels and sheets fresh. Shuttle and concierge was always ready to transport us around the resort. After coming here it’s Mazatlan or bust, no more Cancun and Mayan riviera for me.
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Dec 26, 2024
Amazing resort, don’t hesitate.
5 out of 5, Animation is fantastic, food is amazing. The service is outstanding, room service is excellent. We are having a blast if you need help for anything ask them, they will go out of tour way to help out!!!!the beach has soft sand and you can walk the beach for hours! No seaweed during this time of the year!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.