Hotel Overview

Dreams Sapphire Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Welcome to Dreams Sapphire Resort & Spa, a sumptuous Unlimited Luxury® resort of Mayan-inspired architecture. This beautifully renovated resort features newly added suites, refreshed décor, an enhanced fitness center with an air-conditioned yoga room, and a beachfront wedding venue for up to 120 guests! 

Take the kids to Dreams and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered, including a new waterpark experience — complete with a splash park! Additionally, the new family water park will have both children and adults splashing around with a variety of slides for all to enjoy. Two great options all in one amazing resort! 

The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games. 

Dreams Sapphire has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges. Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities.

Location

Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property Information

Last Renovation: 2019
Total available rooms and suites: 568

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14201 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent restaurant. Alfredo is the best

    We had excellent service at El patio. Alfredo is the the Best waiter and such a great birthday singer for my friends birthday. Everything was very clean and I appreciate how they went above and beyond to ensure that our experience was perfect.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our DREAM Wedding!

    My now husband I were fortunate enough to host our big fat Greek-Persian DREAM wedding on this beautiful property. We had 100 of ours nearest and dearest family and friends join in our celebrations. Carmen Martinez the wedding manager was phenomenal and exceeded every expectation one could have. Planning a destination wedding itself comes with a different degree of stress and anxiety, but Carmen, Lulu and Agustin went above and beyond in every way. The team ensured perfection and truly made our vision come to a reality and even threw in some beautiful surprises. The welcome party and wedding ceremony/reception were truly memorable and all of our guests are continuously raving about how much fun they had and how wonderful the staff were. We are beyond thankful to everything and cannot wait till our next visit!

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience!

    First trip for our family out of country and we had such an amazing time. All staff were friendly. I loved how the staff also include the kids in their shows and events, it made them feel special! Our wedding was beautiful, and Grace was so kind and attentive as our wedding coordinator! We would definitely visit again!

    Dec 11, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Decent, not great

    We stayed in new Indigo section, which was very nice. The food for the most part was decent. The buffet was lacking a bit at breakfast and lunch, so we stuck with the preferred options which were much better. My only complaint is that my wife was injured in a fall due to the shower being pitched the wrong way and it drained into the room, causing her to slip/ fall on wet floor. Not a little water, but a ton. The resort did not do much to remedy, even after speaking with a manager. This section has newly opened, hopefully they remedy the problem.

    Dec 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Totally recommend!

    Fantastic resort - beautiful food, friendly staff and spotlessly clean. The pool staff looked after us really well and the choice of restaurants was great. The ambience was relaxed and caring. I would recommend - best all inclusive I’ve been to

    Dec 10, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.