Hotel Overview
Dreams Sapphire Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Welcome to Dreams Sapphire Resort & Spa, a sumptuous Unlimited Luxury® resort of Mayan-inspired architecture. This beautifully renovated resort features newly added suites, refreshed décor, an enhanced fitness center with an air-conditioned yoga room, and a beachfront wedding venue for up to 120 guests!
Take the kids to Dreams and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered, including a new waterpark experience — complete with a splash park! Additionally, the new family water park will have both children and adults splashing around with a variety of slides for all to enjoy. Two great options all in one amazing resort!
The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games.
Dreams Sapphire has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges. Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities.
Location
Puerto MorelosProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14158 reviews
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Nov 19, 2024Amazing service and a wonderful family vacation
We had a wonderful family vacation at this resort with our four-year-old. The staff are so friendly and attentive, the pool is lovely and the drinks and food are all delicious. We were super impressed with everything and I want to give a special shout-out to the Explorers Club for making our daughter's experience so special. Thank you!!
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Nov 19, 2024
Great service
We attended the resort for a wedding. There were a few weather related issues that lead to last minute changes, the staff were amazing & pulled it together making it a wonderful & memorable day. They closed two of the restaraunts to ensure we had a venue and amazing service. The wait staff were incredible for the wedding as well the two meals we had at Blue Water restaraunt! Well done amigos!
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Nov 19, 2024
Yoga class with Maya
Loved the morning yoga class with Maya. The view from the class area was breathtaking. Just the amount of stretching after a long flight and lots of walking. Attended 4 of her classes. Really enjoyed meeting her and attending her classes. Walked away refreshed and ready for the day!
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Nov 18, 2024
Incredible Wedding Weekend Destination
The resort is beautiful and filled with stunning venues to host gatherings or parties of all types! We had three spectacular wedding events at Our Lady of Izamal Chapel, Vista del Mar, and Preferred Pool. While each space offered a luxurious experience, the best part about celebrating at Dreams Sapphire is the staff! They applied a personal and thoughtful touch throughout the weekend. Carmen Martinez went above and beyond to make sure our family and friends had everything they needed! I would strongly recommend booking group getaways or a wedding here!
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Nov 18, 2024
The Service and Entertainment Staff Are So Wonderful!!
I visited this resort on a "Girls" Trip, although we were aged 23-60ish (I am 44, for reference). We arrived days after a horrible Tropical Storm and had a Tropical Cyclone Warning for the 1st two days. While it was apparent that the area was not used to that much rain, the employees did absolutely everything in their power to keep the areas clean and slip-proof, and their attitudes were top-notch! Everyone was incredibly kind and helpful, from the coffee shop to the bars to the buffet. Some personal favorites of note are: Feliciano, who was our server by the pool several of the days and served us many laughs along with the delicious shots and cocktails, Hector at the pool bar making us dozens of shots at a time, and Eduardo, who served us breakfast in the buffet and made every morning special by embarassing the 23-year-old by showering her with compliments and then calling her out for blushing! ;) It was adorable!! The food was very good, aside from a few buffet blunders, and the drink selection was decent, but lacked some staples. If you are a picky drinker, I recommend that you acquire ahead or bring your own. The beach was a mess because of the storm, but did get cleaned up after a few days, and was beautiful. This may be an unpopular opinion, but I think my favorite part about this resort is its small size. All of the restaurants, coffee shop, lobby bar, and pool are in the same general area. Also, our rooms were almost the furthest away possible, and it still only took about 5 minutes to walk to the lobby. I would definitely return again!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.