Hotel Overview
Dreams Sands Cancun Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Guests of all ages will find fun and excitement at Dreams Sands Cancun Resort & Spa. Ideally located on the white sand beach in Cancun's Hotel Zone, this family-friendly beachfront resort is within a short walk from great shopping, restaurants, and bars, and just fifteen minutes from downtown Cancun. With Unlimited-Luxury®, guests enjoy complimentary non-stop transfers, unlimited gourmet dining and top-shelf liquor, no wristbands, and no reservations!
Activities abound at Dreams Sands Cancun Resort & Spa. Relax in the Dreams Spa, play a round of golf at Playa Mujeres Golf Club, or try out a variety of watersports, including kayaks and scuba diving (fee). Children will have fun all day long at the Explorer's Club (ages 3-12), where they can enjoy supervised activities such as arts and crafts.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Rainforest Alliance certification, as well as the Distintivo "S". The resort is also active in monthly beach clean-up programs, Planet Hour and Earth Day, plant and wildlife preservation, and the Amigos de Sian Ka'an program. Eco-friendly cleaning products are also utilized.
Location
Hotel ZoneProperty Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12165 reviews
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Nov 27, 2024Save your money
The hotel is dated and not what we feel we paid for. When arriving we were given a bare-bones room with unbearable noise from the wind whistling past our old windows. When we requested a new room, we were given a room with a view of a WALL. I did not pay all this money to look out at a wall. We were told this was a partial ocean view room. The only glimpse of water I got was standing on a table to see over the wall. So disappointing. The hotel’s pools were nothing special and often times dirty. Not exactly thrilling choice especially if you have kids who enjoy unique pools with waterfalls or fun layouts. You won’t get that here. The hotel is basic but nothing to write home about. The beach and swimming area were nice and we commented several times that we never felt like it was too congested. This was a plus to the many downs.
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Nov 25, 2024Not bad for the price
Food is delicious sent 4 nights only problems I had was that the pool was very cold and only 1 elevator worked so sometimes had to wait over 10mins to get it as it was always full. Drinks was okay and staff at the bar not a bit friendly. Activities are really good the Activities crue is awesome. They had fun energy all the time. Room service menu can be better did not like the little options they had. But I gave the resort a 6 out of 10.
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Nov 25, 2024
November vacation
The beach and the 3 colors water were the best—there’s truly nothing like the sound of the waves and the feeling of sand beneath your feet. The staff at the hotel made the experience even more incredible! They went above and beyond to make sure every detail was perfect, from the warm welcomes to the personalized service. It’s safe to say they made a great vacation unforgettable. Can't wait to go back someday!
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Nov 25, 2024Incredible Stay – Highly Recommend!
My experience at Dreams Sands Resort and Spa Cancun was absolutely amazing! The resort is stunning, with breathtaking surroundings and a beautiful beach that made every moment unforgettable. The staff went above and beyond – they were incredibly kind, proactive, and always ensured we were well taken care of. The service was of the highest quality, making our stay even more enjoyable. The food was excellent, with a wide variety of delicious options that impressed us every single day. The ambiance throughout the resort was perfect for relaxing and enjoying the beauty of Mexico. I loved every moment of my stay and would return 1,000 times over. Truly an incredible experience that I’ll never forget!
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Nov 24, 2024
Just got back, wonderful experience!
From the moment we arrived till the moment we left the hotel we always had wonderful service. Staff learned our names. They were truly there to help. Check in was very personal and easy. Then after the front desk, you are greeted by another hotel employee who is ready to start selling things . The spa, romantic dinner for two, and to visit us during hotels to show you what else Hyatt has to offer. We were very tired them and just wanted to get to our room. That was the only negative I have about this hotel. We enjoyed the restaurants, the shows, I loved the beach. We snorkeled, floated, road some small waves and enjoyed cocktails from beach chairs. Multiple restaurants different option. Pools were fun especially the swim up bar. We had a king size suite with a balcony. A balcony is a must. Nothing better than having your coffee looking over that gorgeous blue ocean. We always had great service sitting on any part of the beach when they preferred or not. I know tips are included. But I know I’m going to a foreign country and these people really appreciate any thing. I tip for every drink ! There is a beachside restaurant, which is more casual. We had nice flank steaks at. If you would like to go to one of their restaurants just know you’re usually on a 30 to 45 minute. Wait list. Just know this before hand. Go to the front of the restaurant give your name and room number. And just wait around the hotel or whether it be in the lobby, or at the lobby bar or outside by the pool. They will buzz you and then enjoy different types of food at their different restaurants.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.