These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
VIP Inclusions include:
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
VIP Inclusions include:
- One bottle of wine/sparkling wine, rum or tequila ( per room per stay).
- 25% Discount on Spa Services (one per person per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room per stay).
- Fruit platter on arrival.
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- 20% Discount on Wine Bottles.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
This oceanfront grill features a beautiful deck service area and offers grilled favorites and quick bites.
- Coco Café
This café servies premium coffee and snacks in a casual and relaxed atmosphere.
- Market Café
A buffet-style restaurant serving international cuisine, including a slow cooking experience.
- Oceana
This gourmet a la carte features fresh seafood for dinner.
- Portofino
Enjoy spectacular views, while savoring our exquisite a la carte Tuscan-Italian gourmet dining.
- Seaside Grill
Lunch buffet offering grilled steaks, seafood, and other local and international favorites.
- Various Bars / Lounges- Barracuda- Desires- Manatees- Rendezvous
- 24-hour front desk†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Children programs†
- COVID test onsite
- Exercise gym†
- Golf†
- Laundry/Valet service†
- 24-hour front desk†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Children programs†
- COVID test onsite
- Exercise gym†
- Golf†
- Laundry/Valet service†
- Lounges/bars†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Smoke-free property
- Spa†
- Welcome gift
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
Explorer's Club for Kids
Ages: 3 – 12
At this fully supervised children's program, kids can enjoy the following activities:
- Arts and crafts
- Girls spa
- Playground
- Children’s pool
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Big screen movies on the beach
- Beepers for parental control
- Dinner for children*Hours and ages are subject to change without prior notice and cannot be guaranteed.
- Fitness center on-site †Our fitness center is open 24/7 and features:
- Treadmills
- Stationary bikes
- Elliptical
- Universal machine
- Free weights and weight machines
- Yoga mats and exercise balls - Leisure Facilities †- Ping-Pong
- Golf*
- Jogging path
- Theme parties
- Beach volleyball
- Yoga
- Putting green
- Driving range
- Baseball batting cage
- Archery
- Jungle tour
*Additional costs apply - Non-Motorized Water Sports †- Kayaks
- Water aerobics
- Pool volleyball
- Pool basketball - Pool †Three pools: Large infinity pool for guests of all ages, a shallow water pool for children, and an adults-only pool
- Spa †For guests that desire pampering, the world-class spa Dreams Spa by Pevonia® stretching over 10,000 sq. ft. offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Sauna, steam room, private showers and a relaxing area are here for you to enjoy. Massages, body treatments, facials manicures, pedicures and more will promise the ultimate experience of relaxation.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3344 reviews
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Feb 19, 2025Not so Dreamy
The hotel grounds were beautiful and the views incredible. The rooms were a bit below average for the expectations seeing as it’s listed as a 4 star hotel (pictures were hung sloppily, the curtains had stains and what appeared to be mold on the handles to open/close, bathroom had leftover hair and was untidy, the commode didn’t operate properly and would run for about an hour after each flush, and the bedding was dirty . The restaurants were not accessible (hours and days opened varied) leaving you with few options for dining outside of hamburgers and French fries or a buffet. The food was often over cooked. Service was extremely slow and they seemed understaffed in the restaurants. They had drink menus with items they could not make due to being out of ingredients. The location is far from the city which has pros and cons. The beach is very rocky and roped off where you can only go in up to your thighs. I would not visit again, but Panama was beautiful.
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Feb 18, 2025Find Another Resort
Resort is old, food is okay, long wait times for dinner. I would not waste my money on this resort. Rooms are old and cleanliness was not there. Staff was helpful but it was not worth the money. Please find another resort to stay in. It was very much basic.
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Feb 17, 2025
Not a good experience
I would not recommend this resort until significant modifications and upgrades are completed. The staff is completely reactive to issues and not proactive to find solutions. The guest rooms need significant upgrades and repairs, our toilet was broken and the door jam to enter the room was extremely rotted away. We travel once a year with friends for an annual vacation together and this one was memorable but not in a good way. The food service needs modified and staffed adequately. the GM and directors have a communication problem with scheduling venues and events to ensure they are deconflicted and meet the guest needs to be a positive memorable moment.
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Feb 16, 2025
Blood on Towel and Other Concerns
My family traveled to the resort in January, and had a very disappointing experience. There were a few pros, so I'll start with those. Pros: VERY kind and welcoming staff. When we were able to get in touch with the staff, they were very kind and tried their best to be helpful. The Italian restaurant had great food and drinks! Kids Club had great staff who were friendly and had great activities for the kids! Cons: Cleanliness--Upon our arrival, we went into our room. It looked a little outdated; however, I wanted to be sure to give the resort a chance and understood all hotels may not be the newest. Unfortunately, we (2 adults, 2 children) had only two towels in the room and the refrigerator had not been restocked with drinks. We spoke with the staff about needing more towels and headed to the pool. After hours at the pool, we returned to the room to shower; however, nobody had come to provide us with those extra towels. We tried to call the front, but nobody answered. After waiting for quite a while, my husband went to the front desk so we could get our young kids showered, clothed, and ready for dinner and bed. I was pretty frustrated at the lack of access to the staff via phone and continued to call to see if they could at least have the towels ready at the front. My husband had made it to the front desk by the time I got in touch with them, which they acknowledged. When he returned with the towels, he opened them up and noticed BLOOD ON ONE OF THE TOWELS. At this point, I was VERY disturbed and we immediately tried to get in touch with the resort. My husband went to the front, and they were very apologetic. At this point, I wanted to leave; however, we had no options for flights or other accommodations. My husband returned with new towels, but at this point I was on edge with nearly everything else. I was hoping the other aspects of our stay would make up for this very disturbing situation; however, the drinks at the pool were watered down. We couldn't get in touch with room service and had to call the front desk to get service (which would also take a while to get in touch with people). The food options were limited, and the buffet made me uneasy with cleanliness (we had to start making sure we were one of the first ones there). There is a nice restaurant that is Adults Only. My husband and I had to wait so long for a table that the Kids Club eventually closed and we had to forfeit our table and go to the Italian restaurant next door. I asked for 4 towels by the pool for the 4 members of my family but was told I could only have 2. (Fortunately, they allowed me to have 4 after that first experience of only being allotted 2.) Despite the cons, we tried to make the most out of the trip for the sake of our kids. We made use of the fusboll and pool table in the lobby and made ourselves have a great time! The managers were very apologetic regarding the blood, but there was little done besides having a fruit platter sent to our room with a note. We've been waiting to see if there is anything that can be done after our very uncomfortable stay and are still waiting to hear back. Unfortunately, it's been nearly a month, and we haven't heard anything.
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Feb 16, 2025
Beautiful Resort - food and service mediocre
Rooms were nice with a beautiful view of the ocean 🌊. Drinks were good and plentiful but service was a bit slow. Food 🍲 was good in the various restaurants and buffets but I would say mediocre to other places we have stayed in the past. There were activities every day and night and a movie 🎥 was shown every night outside. The swimming 🏊♂️ pools were the best. The kids could play in the two foot pool and the adults could sit and cool off. There were other pools that just flowed from one to another, one had a volleyball 🏐 net and the other was an infinity pool. We took a trip to Gatun Lake and the Panama Canal to see the monkeys 🐵. We also got a closer look of the locks and watched an IMAX 3D movie. I was sick for 2 out of 5 days. Others were experiencing the big D too.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe shuttle service is removed from the resort to Albrook Mall and Casco Antiguo.
- AdvisoryRepairs to the infinity pool have begun, with an expected completion date of Wednesday, September 28, 2022. During this time, three other pools on property will remain open for guests, while the infinity pool will close for the duration of the project. In order to provide the Unlimited-Luxury® signature concept guests have come to know and expect, the area will be covered, and guest disruption will be minimal.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
This property is completely smoke-free in all rooms and all public areas.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.