VIP Inclusions include:
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
VIP Inclusions include:
- One bottle of wine/sparkling wine, rum or tequila ( per room per stay).
- 25% Discount on Spa Services (one per person per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room per stay).
- Fruit platter on arrival.
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- 20% Discount on Wine Bottles.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
This oceanfront grill features a beautiful deck service area and offers grilled favorites and quick bites.
- Coco Café
This café servies premium coffee and snacks in a casual and relaxed atmosphere.
- Market Café
A buffet-style restaurant serving international cuisine, including a slow cooking experience.
- Oceana
This gourmet a la carte features fresh seafood for dinner.
- Portofino
Enjoy spectacular views, while savoring our exquisite a la carte Tuscan-Italian gourmet dining.
- Seaside Grill
Lunch buffet offering grilled steaks, seafood, and other local and international favorites.
- Various Bars / Lounges- Barracuda- Desires- Manatees- Rendezvous
- 24-hour front desk†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Children programs†
- COVID test onsite
- Exercise gym†
- Golf†
- Laundry/Valet service†
- 24-hour front desk†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Children programs†
- COVID test onsite
- Exercise gym†
- Golf†
- Laundry/Valet service†
- Lounges/bars†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Smoke-free property
- Spa†
- Welcome gift
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
Explorer's Club for Kids
Ages: 3 – 12
At this fully supervised children's program, kids can enjoy the following activities:
- Arts and crafts
- Girls spa
- Playground
- Children’s pool
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Big screen movies on the beach
- Beepers for parental control
- Dinner for children*Hours and ages are subject to change without prior notice and cannot be guaranteed.
- Fitness center on-site †Our fitness center is open 24/7 and features:
- Treadmills
- Stationary bikes
- Elliptical
- Universal machine
- Free weights and weight machines
- Yoga mats and exercise balls - Leisure Facilities †- Ping-Pong
- Golf*
- Jogging path
- Theme parties
- Beach volleyball
- Yoga
- Putting green
- Driving range
- Baseball batting cage
- Archery
- Jungle tour
*Additional costs apply - Non-Motorized Water Sports †- Kayaks
- Water aerobics
- Pool volleyball
- Pool basketball - Pool †Three pools: Large infinity pool for guests of all ages, a shallow water pool for children, and an adults-only pool
- Spa †For guests that desire pampering, the world-class spa Dreams Spa by Pevonia® stretching over 10,000 sq. ft. offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Sauna, steam room, private showers and a relaxing area are here for you to enjoy. Massages, body treatments, facials manicures, pedicures and more will promise the ultimate experience of relaxation.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3273 reviews
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Jan 19, 2025Total disappointment!
From the minute we arrived we could tell this Dreams Resort wasn’t going to meet our expectations. We arrived later than planned because we were delayed in the “snow storm” in the Atlanta airport on Friday January 10, 2025. We did not receive the normal “Welcome Home” that is customary at most resorts, we did not get a cold/hot towel, no refreshing cocktail, Nothing!! Once we sat down to be checked in, with Salomon (who was terrible, rude & incompetent) and explained why we were so late, the staff did nothing to help ease our disastrous 38 hr delay, but they did tell us that they were not expecting us (although our travel agent was in constant communication with a resort representative) and they had to “figure out where to put us” like we were inconveniencing them! The resort itself is old, dated, run down and in desperate need of some renovations. The grounds are pretty, and seem to be well kept, although they could probably spray for bugs a little more effectively, USE THE BUG TOWELETTES THEY PROVIDE!! The pools are in complete shambles, chipping, dirty and moldy. The restaurants, which there are only 3 sit down and 2 buffets (1 breakfast and 1 lunch) have limited menus, the dining areas are loud, warm & stuffy (usually you need a sweater) and every hot meal we had was tepid to cold. The Italian restaurant (Portofino) dinner had so much garlic in it, it was uneatable. The French restaurant (Bordeaux) dinner, Filet of beef was good but also just warm and served over cold mashed potatoes. At both of these restaurants the salads had soggy sticky croutons, the breads were stale, and the desserts were old and sticky. The seafood restaurant (Oceania) was the best meal we had during the week, but still had its downfall; the sea-bass ceviche had so much onion in it I was only able to have a few bites, the seafood soup tasted great but it was cold, the meal was only mildly warm, on an upside the desserts here were delicious. The room they put us in upon arrival was definitely a use as a last resort room. It was smelly, the walls had moisture stains from the air conditioner, the paint was chipping, caulk in the bathroom was peeling. The first morning we asked to be moved, which they did but not until 930pm that night. The room was better, but we had no hot water and the air conditioning quit three times during the week. The maid service forgot to leave towels three times, forgot coffee pods three times, and only refilled the fridge/mini bar twice. I realize that we were the foreigners in this country, but as a resort that caters to all nationalities, the staff should speak better English. There was a huge language barrier over the entire resort. The only bright spots during the week were Veronica at the front desk and Joseph at the Panamazing excursion desk!
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Jan 12, 2025Not very Dreamy
I booked this resorts with High hope, but turned out kinda disapointed. The building is OLD and need major renovation. rooms are outdated. picutres you see online is photoshopped or taken long time ago. beach is average, mostly muddy water. cant blame resorts, maybe the that nature. restratunts could be improved. many people didnt speak english, mostly spansh. not much activivies within hotel to do. such as Jetski, parasailing so on.
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Jan 12, 2025
Dont pay for VIP its not worth it
the VIP experience is over sold and under explained upon arrival. When chatting with management about my concerns they seemed relatively uninterested in helping to redirect my experiences while there. The food was basic, nothing to write home about. The massage therapist I had was extremely nice and pleasant however she was not trained on how to do a massage that was obvious in the first 5 minutes
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Jan 10, 2025A wonderful experience
Very nice hotel, very nice , happy and helpfull staff New Year Eve party and fireworks were wonderful , good music and enterteinment at the pool, variety in food and very good food, drinks and also restaurants, the room was big , with a very nice view to the pool and ocean from the balcony, , every day cleaned and with water and other beverages replaced, we would come back anytime. Thanks you guys for a wonderful vacation!!!
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Jan 09, 2025
Potential but needs renovations and better customer service training
We stayed at the resort to celebrate New Year’s Eve with family, but the experience was not great overall. At check-in, the special accommodations I had requested during booking were not acknowledged. After multiple back-and-forths, the staff finally accommodated us. I had also booked “preferred rooms” based on their advertised renovations, only to find all rooms were the same, and the preferred area was an adults-only club—not suitable for families with kids. The property is small but has a nice pool area. However, the resort desperately needs renovations. Our room had chipped doors, and the water heater had to be replaced during our stay. The hotel stairs needed repair. Customer service was inconsistent and unhelpful, both at the hotel and with the travel agency, Panamazing. The lobby staff gave us wrong information multiple times. For example, the touring company advertised one airport transfer price online but quoted a much higher price in person. When I brought this up, the agent had no explanation and suggested booking elsewhere. We also experienced issues with late checkout charges, which were miscommunicated and only resolved after speaking to a manager. The resort has four restaurants, but one is adults-only. The food was average, with desserts being the highlight. From 6 PM to 6 AM, tiny mosquitoes appear, but the hotel does provide effective bug repellent wipes. The one standout was the New Year’s Eve party, which was well-organized, entertaining, and featured excellent food, live entertainment, and a spectacular fireworks display. Overall, this resort is suitable for a 1-3 day stay at most. It has potential but urgently needs renovations and better customer service training for its staff.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe shuttle service is removed from the resort to Albrook Mall and Casco Antiguo.
- AdvisoryRepairs to the infinity pool have begun, with an expected completion date of Wednesday, September 28, 2022. During this time, three other pools on property will remain open for guests, while the infinity pool will close for the duration of the project. In order to provide the Unlimited-Luxury® signature concept guests have come to know and expect, the area will be covered, and guest disruption will be minimal.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
This property is completely smoke-free in all rooms and all public areas.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.