Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Best Bar Experience
This was a great experience, a plethora of things for both adults and children to entertain. Will visit again for sure The highlight was our experience at the main lobby bar with barman (Junior). Junior is a true to his craft, he’s creative and no two drinks are the same and equally tasty. He’s personable and you will not be disappointed by any of his concoction's. I highly recommend you spend some of your evenings in his presence.
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Wonderful ... but can always use some work
My stay at this resort was overall wonderful—the hotel was stunning, the food was delicious, and the entertainment was fantastic. The service was great, and we especially appreciated the convenience of moving seamlessly from one side of the resort to the other. A special shout-out to Alejandro and Nelisa, who were exceptional—they truly went above and beyond on the Preferred side. Their kindness and professionalism made our stay even better. However, there were a few issues that affected our experience. Despite being on the Preferred side, our straw bags that the hotel gave to preferred rooms were never delivered to our room, and when we asked for assistance, the staff seemed annoyed. This was frustrating, as we expected better treatment as Preferred guests. Another concern was an incident where we were asked to lower our music, while other guests playing music at similar volumes were not approached. This felt unfair and, unfortunately, gave the impression of possible racial bias, which was disappointing. Despite these issues, the resort itself was beautiful, and most of the service was excellent. With a little more consistency in guest treatment and attention to Preferred guest benefits, this could be a flawless experience. 4/5 stars—great potential, but some areas need improvement.
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Great experience stars⭐️⭐️⭐️⭐️⭐️
Dreams Onyx was an incredible experience and was a perfect 4 day vacation. I was there for my son’s wedding but I would go again for just a vacation based on my experience. I would encourage anyone to go and experience this slice of heaven in Punta Cana DR
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Good times at Dreams Onyx
We stayed at Dreams Onyx for 12 nights in April and has a great time. Beach was very clean and the sea was beautiful. Pools and general maintenance of the building are kept to a high standard. The food choices were in general very good, although sometimes we did have trouble getting a table at some of the restaurants. We spoke to the concierge service and they helped us make some reservations. The entertainment was very good and the entertainment staff were engaging and friendly. Two entertainment staff in particular (Chanelin and Deborah) made my daughter feel so special and made sure she had the best holiday when joining in the activities. Thank you! All in all, a great holiday!
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Do not recommend, poor service for the price
Terrible experience, will not return to this resort. Check in was a disaster, did not get my roon until 2 hours later than check in time, got a rash while on vacation, poor service, entertainment was less than expected. Do not recommend this resort.
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