Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7825 reviews-
Mar 25, 2025Overpriced and Underdelivered
The theme of our experience was "Overpriced and Underdelivered". Quality of the room and privacy is misrepresented by photos on the internet. We could hear our neighbors easy through the wall and the swim out pools were not private at all. It did not feel like a luxurious getaway resort, more of a timeshare/tourist trap. Constant upselling from the moment you check in, strongly pushing for at timeshare meeting with "gifts" on their up charged amenities. Additional sales pitches from variety of venders to walking on the beach, upselling standard options the spa, and most absurdly paying for bottles of wine at an "All Inclusive Resort". Please beware of the location of this resort, as it is 90 minutes from the closest airport and 2+ hours from all the excursions worth doing. Buyers beware of the "Preferred" club status as the exclusivity is not what is promised and is not governed at all. The say online there is 10 restaurants on the property but in reality there is 6, just overlapping of names at the same location. In addition, at the 6 separate locations for food options, averaging 6 or less entrees options per place and the quality is subpar. We did enjoy ourselves with the hand we were dealt, we just feel we severely overpaid for the experience we received.
-
Mar 25, 2025Dreams was a DREAM!
The resort is a gem. I was in awe of the grounds, the pools and the ocean views. We loved the World Market Buffet - it was full of a variety of delicious local foods, as well as many other foods from around the world. The staff are some of the nicest people in the world. Costa Rican culture will change you. And this resort is a wonderful example of that. We fell in love with the people, the breathtaking nature that surrounded the resort, and the all-inclusive accommodations. We were just there last week and have been missing it every day since. We miss our daily trips for gelato in the afternoon in the coffee shop, or the delicious Pina coladas on the beach. We loved this resort!
-
Mar 24, 2025Not worth the price.
This resort is not worth the money. There are a lot of nice pools, but the beach is very small and not well kept. There are only a few old chairs on the beach and no servers. The rooms are old and hot. Our room had a bad smell and never dropped below 74 degrees even though we had it set lower. The toilets don't flush well. Our AC shut off completely one of the days within our stay. The front desk workers were not on the same page as far as when things opened. The restaurants are mediocre. Overall, it was a nice vacation in a warm tropical place with a lot of nice pool area. But, for this price, we've stayed at much nicer resorts. The beach is small and not a place you want to hang out. The food is mediocre. And the rooms are old and hot.
-
Mar 23, 2025
Great resort!
Beautiful resort with excellent pools, good food, and friendly staff. We stayed for a week with 3 generations of our family, ages 11 to 83, and everyone had a great time. Lots of activities if you want to opt in. Be prepared to walk a lot, the resort is large. Also if you plan to do day trips around CR, plan for a full day. Finally, if you are shopping for beaded jewelry, Alexia at the beach has great styles and prices and will customize for you.
-
Mar 23, 2025
Costa Rica Dreams!
This remote resort is the sort dreams are made of with gorgeous views, exceptional grounds, an attentive staff and fantastic amenities. A few insider tips.... order the after dinner coffee experience at El Patio, splurge for the spa and spend the extra time to indulge in hydrotherapy first, book the excursions - they are worth your day and order every sushi roll you can at Gohan just to get it delivered to you on a bridge tray. Also, if in a room with two beds, try them both, they are different! And finally, do the room backed up to the trees in building 5 or 6 and wake up by 7:00 a.m. to watch the monkeys. They come out by 7:30 every day!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.