Hotel Overview
Popular Dreams La Romana Resort & Spa is an enchanting Caribbean haven set against a backdrop of lush tropical jungle on the powder white sands of Bayahibe beach. Nearby you’ll find a world-class golf course and the historic Altos de Chavon artists village. The resort’s exquisite rooms and suites offer stunning views of the azure Caribbean, verdant gardens or inviting pools. There is a wide choice of gourmet dining included at this resort and once night falls, magical moments are created with music, parties, live shows and the excitement of the casino.
Location: In Bayahibe, overlooking the azure of the Caribbean Sea. Approx. 40 minutes from Punta Cana International Airport.
Location
La RomanaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18769 reviews
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Jan 02, 2025Lots of activities; management should show a little more care
Our first time at an all-inclusive and the La Romana did deliver a fun-filled experience. We used many activities including silent disco, the dance club, pickleball and waterpark in addition to relaxing by the pool or at the beach. I did a fair amount of snorkeling; the best areas were just beyond the roped in area. It's all pretty shallow where there is no boat activity. We chose the Enclave level of service so I am unable to give feedback on the standard level but since the resort was busy, we certainly enjoyed the table-side service at breakfast and lunch each day that Enclave allowed us rather than going to the buffet. We mostly went to "Mare" for breakfast and lunch; Heidy, William, Marissa, Jennifer, Emanuel, Dominga, Reynaldo, and Kensia were great team members throughout the week - the cooks did a great job with the food served. We also enjoyed a special dinner at "LaMoustache" (French) whereby advance reserving a table off the boardwalk in which we had to buy a couple of bottle of wines (at least $150 in total) was a nice treat for our family. We also ate two evenings at Chinola, a Caribbean grill restaurant set-up on the beach - the grilled meats and shrimp were excellent and we were well served by Eduardo and Samuel, respectively. We also ate at Sakura and reserved the Hibachi table - very good food and show by chef Julio. As for drinks, day time we mostly used he Enclave Blue Barwhich serves great frozen drinks! Berdelilenis, Rosyanne, Jose Luis and Olga were great bar tenders! We also had a few drinks at the Inifinity Bar pool and was served there well by the team there. Each evening, we usually wrapped in the Enclave Lounge where Reina, Wander, and Diana made great espresso martinis and were great company! Nancy did a great job tending to our rooms each day. At the Enclave level, we were also assigned a "Butler" - Byron. Byron would check in on us daily and coordinated a cooler full of water bottles for us. The only downside e had was that our adult children in a separate room were experiencing a high level of what it appeared to be spider bites. We had met several other families and they were not experiencing any nor was my wife and I in our room so it did appear to be isolated to the room my chiildren were in. However, Byron nor management could resolve the issue after trying to fumigate, then trying a deeper fumigation, and then changing sheets. We were not offered a different room, likely due to the resort being full on our last three days. We requested to see the medical team but it would have cost $250 per child. We then asked Byron to at least find us some anti-itch cream which he was able to obtain but Byron said that his supervisor would not allow him to comp the $18 of cream to us and that we would be charged for it. Needless to say, my children needed the cream (this resort is isolated so you can't just run out to CVS). Since we had a suite, our daughter came to sleep in our room to help ease her situation which it did for her. This lack of caring left us with a "bad taste" (and from business perspective, a bit short-sighted) after which was generally a very nice resort and experience.
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Jan 02, 2025Great Customer Service
Outstanding trip! The facility was amazing with great views. The best part of our trip was our host Byron Mercedes, his professionalism, customer service was amazing. Anything we needed he took care of. When you go to the Hilton La Romana make sure to ask for Byron!
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Jan 02, 2025
Stay & Host
This property was amazing, so clean & friendly. The energy was fantastic. We had Michael Campbell as our host and he was nothing short of amazing. I can’t recommend him enough. Michael made this trip even better. I will let all of my friends & family know
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Jan 02, 2025
Lovely all inclusive hotel
We have just returned from spending Christmas at this hotel. We had a problem with a leaking toilet and were moved immediately. Luis, Yuberki and all the receptionists were very helpful. The buffets suited everyone even the fussiest of eaters. Dany, Mayerlin and Luisa were always helpful, happy and even taught us some Spanish in the adult buffet restaurant. Julianna, Freddy, Maria and Dualy were excellent getting us up and moving at the games and water aerobics. We had a great holiday and we would definitely recommend it. The landscaping is beautiful, the hotel, food and friendly staff made it a holiday to remember.
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Jan 01, 2025
Hilton AllStars Byron Merceder and Victor Val
We stayed at the Hilton La Romana over the holidays and had the best experience. Byron Merceder and Victor Val took care of everything and went over the top to give us an overall unbelievable experience. Truly great guys and very accommodating and friendly!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.