Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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I just love the ambience
It was a nice peaceful resort.The weather was beautiful. The staff was amazing.The food was good.I would definitely go again. I would have like to see more entertainment and more music played by the actual country to represent where I'm visiting.
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Première expérience au Mexique réussie
Très bon accueil, personnel toujours à l'écoute. Les différents restaurants ont pu être testé sans soucis, surtout le Spice avec sa démonstration culinaire. Accueil chaleureux de Victor et Nora. La nourriture était très bonne. Belle découverte !
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Atención exquisita
El personal magnífico, encantador y atento. En especial, Fabiola, del restaurante italiano, Yessica (del restaurante francés) y Alfredo (en la piscina). La comida fantástica. Lastima de la playa, que está llena de rocas y no es posible meterse en el agua sin escarpines sin hacerse daño.
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WOW, belle expérience à retourner
Pour souligner l'excellent service de toute l'équipe. Notre concierge Maria José a rendu notre séjour fort agréable, son professionnaliste et sa grande disponibilité nous on permis de vivre une belle expérience. Un grand merci aussi à Michelle au Preferred Club et ses collègues. Nous voulons souligner le service de Uane Verdez au Mercure, la bonne humeur de Jonathan au buffet et ses petites attentions, l'accueil et la bonne bouffe au Capers, le bon travail de Alfredo à la piscine, sans oublier Claudia notre femme de chambre. Bref un Resort qui sait recevoir ses visiteurs. Bravo à tous!
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Perfect Vacation!
Just returned from our second stay at the Dreams Jade (prior visit was Now Jade). They kept all the good stuff from Now and made it better! Room was oceanview preferred club. Preferred club is well worth it! Highly suggest it! Room 8409 was perfect. Awesome view of the ocean and adult pool. Spent a lot of time at the main pool since our grandchildren were also there. Did spend a day at the adult pool and it was paradise. Not all into the thumping music of the main pool! Seawood was pretty bad but they were constantly raking and picking it up. Food was excellent. Drinks were not mixed strong but I mostly drank mango margaritas and do not like them strong anyway. Roberto at the castaway bar was AMAZING. So friendly and helpful! Always had a smile. Goyler in the Carnival buffet was equally amazing. He took care of our entire party each morning and arranged seating for us. Always willing to get another table to add on for our large group. He was always so fun! Enjoyed seeing him each morning! Check in at the preferred lounge was easy and room was ready when we arrived. Had a bottle of champagne waiting in the room for our anniversary. They provided shampoo, conditioner, body wash and lotion!!! Wish I had know, would have left mine at home. Loved the body wash so much that I took a pick and am buying it here at home. Pricey, but was awesome! The room was huge, bed was comfortable. Ceiling fan was a bit loud, but all in all loved our room! We tried most of the restaurants and liked them all. Buffet at dinner was a bit underwhelming on the one night we went there, but I assumed most people were at the ala carte restaurants as it was not very crowded. Loved that we did not need reservations. Never had to wait for a table. Attended a wedding while there and I must say the hotel really had a beautiful setting. The wedding and reception that followed was stunningly beautiful. Every one had a great time! All in all it was a pretty perfect vacation!!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.