Hotel Overview
Dreams Cozumel Cape Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Situated on the longest stretch of beach on the island, Dreams Cozumel Cape Resort & Spa puts guests in a beautiful tropical oasis, just minutes from the island’s biggest attractions, including the Mesoamerican coral reefs and the ruins of San Gervasio. With a stunning and contemporary architectural design, Dreams Cozumel Resort & Spa holds 154 Preferred Club suites, luxuriously equipped with modern décor. Swim-out suites offer the perfect way to relax poolside from the privacy of your room. A large inventory of suites also offer stunning ocean views, so guests can appreciate the wondrous natural beauty of Cozumel.Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la carte restaurants, one buffet and four relaxed bars and lounges where guests will find everything from kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone is seeking midnight snack, room service also offers convenient and delicious dining options.
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.
Property Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
569 reviews
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Dec 19, 2024Must Go!
I absolutely loved staying in Dreams Cozumel! We got the preferred pass where we could go to all the Hyatt resorts which were Sunscape and Secret's. I saw some reviews complaining on cleanliness and housekeeping, but honestly that was not a problem for me. We were out on the beach and enjoying the pools the entire time. The ocean there was absolutely beautiful. It literally felt like we could just walk out and snorkel right from our resort. The water was crystal clear and the beaches were AMAZING! The food was also great! They had a so many restaurants to choose from. Normally all inclusive food is lack luster, but the food there was quite enjoyable. Not only was it just paradise, but the staff there was so great! I loved Heidi, Edwin, and Diego! They all were absolutely amazing, and so very sweet! They would find us to inform us about the special events they were hosting for that day and just made us feel like family. I loved it so much I will actually be back in 6 months.
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Dec 18, 2024Should you go….Dreams Cozumel Cape
After reading negative reviews we were considering changing our resort but ended up going and enjoying our stay. Speaking with others who had previously visited this resort they noted many changes are happening and unfortunately not for the better. Pros: The food was solid for the most part. Our favourite was Olio and lunch at Oceana. We did have a few experiences where our food was cold when served but overall, we did enjoy the restaurants. Cappuccino at Coco Café was delightful Location – the beach is beautiful, and you can walk a long way. Snorkeling right from shore is outstanding (especially by the Secrets pier) – we suggest you bring water shoes as it is shallow and full of coral which make it very difficult to enter. Staff were excellent, especially the ladies on the beach servicing drinks, the team at Olio and Oswaldo at the front. Morning yoga with Peggie, who brings a delightful class that is inclusive and sets you up for a great day. Fire show was entertaining Cons: Consistency in drink mixing abilities They have a good selection of premium brands of liquor however use poor quality mix which really affects the quality. Cleanliness and updating around the resort. Limited daily activity and very quiet at night. Limited beach chairs – people get up very early to put towels on chairs to reserve Our visit to Cozumel was to experience the diving and snorkeling and that did not disappoint. Overall, the Dreams and Secrets brand under the new ownership of Hyatt seems to have suffered in terms of quality and consistency which is very unfortunate. We do not typically return to the same location as we like to experience different parts of the world however if we did we would definitely think twice about returning to Dreams Cozumel Cape.
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Dec 18, 2024
Another great Cozumel vacation
This was our 5th time to Cozumel. We stayed at a different resort every time, and Dreams was the best overall. From the time we arrived until we left the staff was friendly and pleasant to deal with. The breakfast buffet was good, with a variety of different things to eat. They served food and drinks on the beach which we took full advantage of. Dinner was delicious. We ate at all the restaurants at Dreams , El Patio at Sunscapes and Bordeaux at Secrets. If we come back a 6th time Dreams will be our choice.
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Dec 18, 2024
Love this Resort for many reasons
The staff at Dreams Cozumel Cape are always very pleasant and helpful. So much to do there. Use the APP they provide for your stay or ask for a printed copy of activities. Gym, yoga on beach , pool volleyball, kids activities, tequila class, great entertainment at night. We enjoy the beach, snorkeling and scuba diving too. Rooms are clean and lots of drawers for your clothes and a Nespresso machine too. Food is good but dinner restaurants need to serve hot food HOT not lukewarm. Love to have breakfast at Market Café overlooking the ocean. The Coco Café serves the best cappuccinos and macchiatos at 7am and its just minutes from my room.
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Dec 16, 2024Food needs a ton of work!!
If you get a room on the beach in one of the swim up building it will be the best part of this trip. Rooms are updated and are clean. If you’re hungry for good and different foods this is not the resort for you. We knew this from staying here in the past and it seems it hasn’t changed a bit. In fact it’s worse. And as far as the preferred club don’t waste your money you get nothing more than anybody else staying in the back bungalows. I did like the fact that they now have can beer which was better than the carbonated piss coming out of the tap! Also the booze is the cheap stuff put in the name brand bottles so don’t be surprised this is normal in Mexico no matter where you go! This property is owned by Hyatt and they have a lot of work to do before we go back!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.