Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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What a stay!
The beds were extremely comfortable and the resort itself had a lot of cool features. The food was very good and had flavor just about everywhere we went. The tropical side of the hotel had a lot of gardens and greenery and was nice to look at. If you watch on the walkways you can even see where some crabs have made homes in the gardens and are hanging out. Lots of little lizards, bigger lizards. There was entertainment just about everywhere each night. Many nights it was light entertainment right outside our room, but if we wanted to walk there was some louder music that you could dance to. We found the steak at the steakhouse extremely tender and flavorful! and room service 24 hours a day. And OMG the showers were AMAZING - rainfall shower heads from the ceiling - I'd go back just for that. Our room had a few issues. There must be a leak in the shower since when we would turn it all eventually water would start dripping from the light housing as well as down the wall, and our phone didn't work. But they did come fix the phone and the rest of our stay was so much fun!!
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Great views
Cozumel has some of the best snorkeling and diving. &.................................nnkjbvjkvvhvjjhu876tft7777uuusjej38r8rirhrbeidd8eiehdjr8ejdbdjeiejdjdidiejdjdidjdbeieieidjdnw938e84838d8fjeod9fiebd9d9djdjdjdi
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Extra costs and general hotel condition
The reception is cumbersome try to capture the greatest number of activities inside the hotel with its promotions book and yet are very expensive are more focused on your Canadian and American public the clear example is the spa where the cost per massage are 10 thousand pesos and in general the hotel is neglected
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Great for beach access and snorkeling.
Excellent beach, snorkeling is great. Rooms were nice, recommend ocean front swim out or ocean front for best experience. Staff were amazing in all areas. Andri/activities, Julio and Luis at World Buffet and Jose/pool bartender were all amazing. Food is not good overall, fairly disappointing. Pool is clean and fun but not large enough in space/chairs for the amount of people being served.
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Good family resort. We will bring the grandkids one day.
Perfect place for a family with littles. Small footprint so it is easy to get around the resort, The next door property is better for elementary to jr. high kids. Food is good, portions good and a variety of meals to choose from. Entertainment is not the quality as it once was. However, I hear that is due to Hyatt cutting some budgets.
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