Hotel Overview
Dreams Aventuras Riviera Maya offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Dreams Aventuras Riviera Maya is the ultimate family-friendly getaway with near infinite pleasures. Guests of all ages can indulge in Unlimited-Luxury®, remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, and limitless top-shelf spirits. Enjoy complimentary greens fees at two nearby golf courses, a PADI certified diving center, and the Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region! To unwind, the luxurious Dreams Spa by Pevonia® offers a generous pampering menu, excellent technicians, and beautifully designed facilities.
Location
Puerto AventurasProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2898 reviews
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Nov 20, 2024Had a good time, but not 5 star.
Bring your expectations down to a 4 star. This isn’t a 5 star resort. Beach is a dream for kids. Easy walk to the town/marina. Pools are nice. Preferred pool access is a must, as it is a calmer vibe, has a working hot tub, and gives you an opportunity to escape the crowds. Chair access at both pools and beach was not an issue. Drinks are ok. The juices used taste very artificial so anything fruity is of poor quality. Beer/wine/bubbly is better. The pours are light - 1/2 oz of liquor used so you have to ask for stronger. Food overall was okay. Some great, most decent, some poor. Service ranged to amazing (portofino) and awful (el patio). Lunch tacos in the buffet were great. Beach food was ok. Breakfast was ok but lines for the omelette station were long. Evening lacked entertainment. The theatre, lobby, and nightclub have no ambiance. There’s really nowhere to go. Shows varied from poor to good, but the theatre is so loud. I wouldn’t come back based on lack of evening gathering spaces/live music. They have open space about seaside grill which would be amazing, but lights are off and it’s not used. Kids club water park was ok. We took our younger kids in to the water park, but the massive bucket dumping water every 5 minutes scared them. Plus it smelled of sewage around there. We dropped our older child off there a couple times for certain activities, but it seemed like the activities only lasted a couple minutes because both times he told me he played video games/watched a movie. They had a variety of activities throughout the day - bracelets, art - which our kids enjoyed. The bike tour is questionable - they don’t provide helmets. Staff overall helpful throughout the resort. Service at the pool varied, but most of the time it was available. If you can’t have fun here, that’s on you, but there’s better options. I do think a large amount of the reviews on TA are done from management (1 review only, 5/5 for this resort), which speaks volumes.
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Nov 18, 2024
It was okay vacation
It was a okay stay. The staff are great and friendly. The hotel is ran down and needs to be updated or taken care of better. In the rooms I was in, there is a mold mildew smell coming from them. You can hear everything through your walls. The check in for the preferred guest is kind of a joke. They don’t let you check in downstairs with everyone else but make you go to the 7th floor. We waited another 35 mins to check in after a day of flying for 7 hours and then another hour and half of driving to the place. Then we had another person in our party that had to stay at another hotel down the street from them. They wouldn’t at all even let come up the stairs to wait for us to check in unless they pay for a $100 day pass every time they wanted to come onto the property. I do get that but it was just for us to check in and then we were headed back to drop them off…… the food choices are pretty limited in the restaurants, but the food is good besides the nachos which they use a cheese soup base, so they’re pretty running and bland.
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Nov 18, 2024Bike ride
Sebastian was great showing us the town and taking pictures of us. We got to explore the town on our own and watch dolphins. He was very knowledgeable about the history of the town as well as showing us the fish and cool spots around the town. All around we were very happy with our morning bike ride.
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Nov 17, 2024
The best experience on the best resort
Antonio was awesome. He helped me the entire week throughout my stay. I couldn’t have had a better time! They’re welcome to they welcome you and they get you Tours. They set you up. They are willing to attend you every need. Antonio and particular was extremely helpful to me throughout my stay whether I was getting ready to go out or just needing things for my room.
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Nov 16, 2024
Wonderful beach and dining experience to make a very relaxing vacation
Our stay was wonderful we had amazing tours and the food at dreams was excellent. Antonio at the front desk was awesome as well as Rico with the entertainment staff. We would definitely recommend coming back for a vacation or family trip as the resort is very safe and child friendly.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.