Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dated resort facility with mold issues
We rated 2 stars to be nice… Upon check-in on April 26, we were assigned a room with very pronounced mold/musty smelling conditions. To the extent of gagging.. After conversations with the Manager on duty (took awhile to see her), we visited two other rooms in a different building, in being pretty much forced to settle on an available room with similar issues, but notably less severe. These impacted buildings are 2 story, 4 unit buildings, with awkward spiral staircases between floors. Larger buildings with more units have normal staircases. Upon polling other guests, not all buildings/rooms seem to have the mold and musty issues, evidently. One can see in the reviews (that we originally missed), that many complaints of similar room issues date back to 2023, minimally. Time and humid climates seem to have caught up with ventilation systems that are not being maintained properly, or possibly black mold in the walls. The overall amenities were okay, that included a 9 hole golf course in fair to good condition at the time. The tennis courts were dirty in areas and not blown of debris. The pools were clean The food quality amongst many of the networked resorts included in the “Mega” all-inclusive plan were very hit and miss with food quality, and service to varying degrees. I suggest that you DYOR and review other options on the island.
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Great experience!
We had a great experience! It was a perfect balance of location, beach, pools, and relaxation. Erwin out front and Chris in concierge made our trip memorable!
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16th time and won't be back.......
This was our 16th time going to Divi Golf and I must say.....I may not be back. First I have always loved our stay, the beach and food. It has always worked for us. But this year.....ALOT has changed. First off, the all inclusive packages are just outrageous. I almost feel like they raised the prices so much so they could get rid of it. Who is going to spend $900 a day for a family of 3 for the Mega AI. The next thing that has gone down is the service at the pool bar. The older gentleman has always worked very hard and hustled while he works. Not so much for the young guy. He is more worried bout his haircut than he is the service. The final reason, and maybe the most important reason why we will not come back is Frye no longer working there. Frye was the staple of Divi Golf. His concern for detail, his amazing bird noises and his outright love for the people that returned each year was amazing. He would always put a smile on EVERYONE's face. Erwin is still there and is amazing as well....but Frye was the best! Side note: He is at Barcelo if you are looking to see him and book over there. I am sure its probably a corporate thing....but Divi properties are not what they used to be!!
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Excellent
Excellent service and rooms.I highly recommend this resort.We did all inclusive and I can't say enough about the service and the pools Amazing! They have so many pools and the beach is wonderful.The service was great and people super friendly.First time in Divi and I absolutely loved it.I can't say enough about it .It will not disappoint.Thank you Divi Aruba!
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Lots of Little Annoyances
This is an absolutely beautiful resort. The beach and pools are wonderful and the food is good. Our room had a full kitchen and was very large. Unfortunately, it was on the third floor and had no elevator. Lugging our luggage was not an exciting adventure, for sure. Our room also had a musty smell to it. It as pretty overpowering and we even commented to housekeeping, who were very nice, but did not seem to understand the issue. The buffet was less than enjoyable, with some food either under or overcooked. We enjoyed Mulligan's the best of all the restaurants. Trying to get drinks, even soda, was often difficult at the Seabreeze. We booked a couples massage/wrap/scrub at another property, through our concierge, and the morning of, if we hadn't stopped at the concierge booth, we would have never known there was an issue. My husband was denied access to a bathroom at the adjoining property, which is also Divi property. He was told he had the wrong wristband. Funny thing is we were told at check-in that we can use the other properties amenities, but if we eat there, it is not part of our all inclusive package. When I asked to speak to a manger, one was not available, and never contacted me regarding my issues. While this property is beautiful and I would definitely return to Aruba, the littles things add up and can become a big thing if not addressed.
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