Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5548 reviews
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May 04, 2025Nice Resort and Rooms
Overall, we had a nice stay here. Resort was clean and well cared for. If you love being on the monorail loop, then this is an awesome choice, especially if you spend a lot of time at Magic Kingdom. My daughter had a lot of fun at the pools, my onlky complaint with that would be it seemed some days the pool temp was really cold and multiple other guests and kids were complaing about how cold the water was. I think for the amount of money people are spending to be there that even in the winter months the temperature of the pools should be comfortable. We loved the restaurants and the lobby as well. If we had any complaints, they would be minor. For them most part, we had a great stay!
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Apr 27, 2025The Housekeeper are Rude Af
We had a great experience here. But despite the flower beds outside our window being full of cigarette butts when we arrived, they had the nerve to accuse us of smoking in our rooms and threatened to fine us, i had some jerk of a housekeeper call my cell and threaten to fine us and cut me off mid sentence when i tried to explain we had done nothing wrong and got a call back from a mgr who did nothing. For 600 dollars a night and the amount of money we have spent here id expect better service. Will take our business to a different place next visit. We were also served the saddest look charcuterie board ive ever seen in my life
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Apr 25, 2025
Jolly Holiday without Mary
Gorgeous beyond words. The price however is expensive as you are well aware. The newly remodeled Mary poppins themed rooms are stunning. However be prepared for a loud construction in the hotel lobby as we were aware when we booked this trip. The staff was very good, enjoyed the Garspirillas quick service and mobile ordering was a breeze. This resort has so much to look forward to as you can read on the website. What I didn’t like. Rooms may have a closed in balcony which may be a positive for little children but you have to stand to enjoy the view. Pool areas, the worst of any Disney resort I have stayed at. Chairs never available mid day as guests leave their belonging on seats before going to the parks to use later. I observed this one morning while enjoying my coffee outside. There is no secured enterence to pools like using key or magic band and nothing to stop people not staying here to use pools. I had heard a person who was not even a Disney guest saying they were enjoying the pool. The chairs by pools are old and need replacing. Pool towels thin and stained. No chair cover towel. While I don’t need these at a resort with this price point I expect them. Those egg style seats by quiet pool are uncomfortable and extremely worn. Dirty looking . While the resort is beautiful, staff friendly I could not help being disappointed in the pool areas. Spending this amount money on a resort I wanted to enjoy the surrounding and not zip away to the parks . Plus sharing a bus with polyisian to other parks is not a plus as GF was picked up second and seats not always available. If you are planning a parks vacation stay elsewhere, save your $ and visit the resort for a meal . ( or maybe the pool , I say in jest as there clearly is no checking of patrons there) Never saw Mary Poppins. Where are you Mary?
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Apr 16, 2025Lunch
Excellent place, my family love it the food was amazing and the view beautiful we really enjoyed we will go again ,was a pleasure to be there , that the kind of experience people are looking for when they go out with their the family fabulous place
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Apr 16, 2025
NOT worth the time or money
We stayed here for 6 nights and I have to say we would not stay here again and disappointed in the service and amenties of this hotel. For the price it is NOT worth it. Basics like a working shower took three days to fix. Coffee maker didnt work again took two days to bring a new one. The dining options are a joke,the quick breakfast cafe is so bad that my five year old didn't want to eat the cinnamon bun it was so dried out and tasteless. The main restaurant was always running behind and couldnt seem to understand seating people. I was waiting for a table with my two kids and the maitre d refused to seat us until my husband was there even though i told him he was walking over from our room at the hotel. Meanwhile the restaurant was empty. Very weird and awkward. Something like would never happen at more upscale hotels like the four seasons. The price point is high for this hotel but the level or service is just not up to par. It is actually only convenient for the magic kingdom not the other parks, so save yourself so money and say elsewhere.
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