Hotel Overview
Location
Disney's Animal Kingdom® Resort AreaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8092 reviews
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Nov 20, 2024Wonderful Hotel!!!
We loved this hotel. As soon as you walk in your met by employees waiting to help check you in. The service was fantastic. The rooms were wonderful with plenty of space. Never heard any noise from either neighboring rooms or hall. There looks like there is an open lounge on bottom floor you can go sit and relax. When going to parks you don't need to bring car...You can catch the buses to whatever park you need just down a ramp off front door. Speaking of cars there is NO parking charges with this hotel which is amazing!!! I would highly recommend this resort. ***Wait till you smell how good it smells when you walk into lobby**
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Nov 06, 2024Horrible Customer Service
I am writing to express my dissatisfaction with the recent experience my wife and I had during our one-night stay at Disney’s Coronado Springs Resort. As long-time Disney passholders, we were excited to enjoy the benefits of concierge access during our visit. However, our experience was far from what we anticipated. Before our arrival, my wife had communicated with the resort’s virtual assistant to confirm that the room we booked would have access to the concierge lounge. Upon check-in, we were informed that our room did not include this access. We requested that the staff review the chat transcripts to confirm our inquiry, and were told they would call us back with their findings. After waiting for a couple of hours without any follow-up, we returned to the resort, only to be told by Front Desk Manager Joshua that the conversation with the virtual assistant had only shown an inquiry, but no mention of concierge access. Despite our request to review the transcripts ourselves, we were denied access to them. As a gesture of goodwill, we were offered a $50 credit to our room, which, given the value of the concierge lounge access, felt completely inadequate. When we expressed our frustration, Joshua responded in a robotic and dismissive manner, offering repeated apologies but no meaningful solutions to resolve the situation. As multi-year passholders and frequent Disney resort guests, this experience has left us deeply disappointed. We had expected a higher level of service and accountability from Disney, particularly as loyal guests. Regrettably, due to this experience, we have decided that we will no longer stay at Disney Resorts in the future. Joshua's lack of empathy and failure to provide an appropriate resolution significantly contributed to our frustration.
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Oct 29, 2024Disney standards without overblown branding
Recently stayed for 3 nights with a friend to attend Food & Wine Festival. Check-in was super-easy as room info and door key were in her mobile app. Our room was sparkling clean with extremely comfortable beds and plenty of pillows. In-room refrigerator kept beverages nice and cold. The resort is huge and we would have appreciated better directional signage/maps to help us get around especially when searching for the Disney bus stops. We did note an abandoned sock near a stairwell which was not picked up by housekeeping the entire time we were at the resort. AJ at guest services was incredible in helping us with some app challenges.
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Oct 27, 2024
Most fabulous place in Disney
This is by far our favorite Disney resort. We stayed here in the tower with club level access in sept . We requested a room close to the club level area as we travel with our adult special needs daughter. They placed directly across from the door of club level !!! The CMs at club level are wonderful!!!!we have stayed here before because of how fantastic and beautiful this resort is . The club level CMs go above and beyond to make your stay perfect. The food offerings are very delicious. Our room was beautiful and we could see the magic kingdom fireworks in the distance from our room. The entire resort is beautifully landscaped and we enjoyed walking around outside . We don’t use the main pool as we prefer the quiet pool. There are plenty of good restaurants here too. The mousekeeping CMs were wonderful. They always had a special design for the towels placed on our beds . We never had an issue with the buses going to the parks. We caught one quickly every time. We can’t wait to go back in March!!!
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Oct 27, 2024
Disney difference and Disney quality. Wonderful stay!
Could not be more pleased with this beautiful property or my stay. Rooms are clean, modern and include all the amenities one would need. The finishes and toiletries could be more upscale given the price point, but this is definitely meant for families and built accordingly. Service and quality throughout the resort was exactly to the wonderful standard you’d appreciate from Disney. From front desk, to the bell staff, restaurant staff and the meeting and banquets team which are top notch. A true demonstration of the Disney difference and the intangible premium feel that Disney always delivers. The location and transport offered around WDW is perfect and made the stay even easier. Loved it and would return and recommend again and again.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.