Hotel Overview
Location
Cancun - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20937 reviews
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Nov 21, 2024Great experience for the price
The overall stay was great. Jesus took excellent care of us when we arrived and checked out. He made sure we had what we needed. Restaurants we pretty good. Not a big selection but it was good what we had. Fisherman's and Wayne's boots was really good. Drinks were on point and made very well.
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Nov 21, 2024Bday trip
Bellman Jesus was a gem. He took care of us while we were there. He made sure our bags were secured while we waited to check in and made sure he came and got us when it was time to check out. Ask for Jesus if you are ever at Crown Paradise Cancun in Mexico!
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Nov 20, 2024
A Second Visit to our Favorite Family Resort
Travelled back to this resort with my daughter and two granddaughters since we had such a good time there last November. This time another friend joined us and we again stayed in a family suite. It's so nice to have a two-story suite when travelling with a largish group. Upstairs had a king bed and bath, and downstairs had a queen bed, bunk beds with a third trundle pull-out and another bath. The kids (5 and 8) had a blast at Kids Paradise, and spent time there every day. Last year, there were nightly kids-only themed parties which have since been discontinued. That was a bit of a disappointment, but not a deal breaker. Food is average for an all-inclusive, and we were all able to find something to our liking at every meal. We particularly liked the seafood specialty restaurant, and had dinner there three times during our stay. Staff was consistently friendly and helpful. Our room was kept clean and well-stocked with refreshments, towels, etc. A great time was had by all, and we'll visit again in the future.
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Nov 20, 2024
Nice stay!
We had a nice stay. We came for a wedding and our was worth it. Staff was very friendly. Facilities were nice and clean. Jesus was a great help in getting our cabs when we went on excursions. A+ Jesus! But all staff was nice 😁 The French restaurant and Mexican were our favorite places to eat. But the buffet and Italian restaurant were good also. I have to say that the staff at the steakhouse is awesome, but the steaks were not. Get the bbq chicken ! All in all a nice trip!
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Nov 20, 2024Stay away from this hotel!!!
Bad food. Quality was so low and they used black reused oil to fry French fries and nuggets. Watered down drinks, beds were so hard and uncomfortable. Buffet food was bland and barely and options
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.