Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3268 reviews
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May 11, 2025Great for divers
Hotel is great if you are a diver, staff is friendly, pool is huge and strong drinks. Only issue is no wifi in rooms and no public areas had AC. Also the food is very hit or miss, I ate out most days. If you are here to dive this is the place to stay, great dive shop right across the street.
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May 11, 2025
We always come back!
We are divers and we love staying here. I would have to say we weren’t happy with the WiFi at the resort in the rooms. It was very hard to connect and could not connect at all in the rooms. The entertainment is always great! Suny, Edgar, and Juanita are a lot of fun and have great personalities. The food was better this year than last. That is a plus. Dove Paradise is great! We had 10 amazing boat dives on the coquetta and we enjoyed them all! We will see you again next year!
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May 08, 2025If you’re a non diver don’t worry.
My daughter was there to dive but I was never alone. There is so much to do. Suny, Juanita and Edgar kept me busy. Everyday there were activities. I went to cooking lessons, water aerobics, water volleyball, bingo and more. If you are a non diver don’t worry. You can relax, swim, eat great food or make new friends doing activities. I can’t wait to return. Most friendly resort I have ever been too❤️
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Apr 30, 2025
Beautiful resort, wonderful stay.
Stayed at Hotel Cozumel for our 34th aniversary. Beautiful resort with friendly staff. Nice and close to downtown for shopping. Food was good and the seaside area was excellent. Seaside pool allowed you to snorkel out in open water or swim in a small area protected from the surge. Then lay out under the palm trees. Resort also has a wonderful pool inside the resort. Largest on the island. Very well maintained and relaxing. Just wanted a relaxing stay away from the crowds.
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Apr 27, 2025
Good Hotel for Scuba divers
Staff are attentive to your needs, rooms are clean. Good variety of food at the buffet. They provide locker for your scuba equipment located 20 feet from the the pier. Dive rental store close to pier and close to shore dive area. Our room was missing a dresser for our clothes, was told they are in process of getting new furniture, that is why we did not have one.
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