Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5301 reviews
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May 07, 2025Welcome home!!
So happy to come back every time! The staff, the weather ,the entertainment -McQ,Ashley,Shanae ..everyone works hard whether at the bar,the grounds,the restaurants, or any where else on the grounds.Everyone is helpful and friendly. .I can’t wait to go home again!!!
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May 05, 2025
FANTASTIC First Class
One of the best holidays we have been on. The staff were amazing, could no do enough for you. The people who stood out for me where Sanisha, Lloyd, bar staff Kareem (the photographer), Ashley and Shanae (entertainment), Natalee Bar staff were excellent. The food was amazing Bella Vista staff especially Duane the chef and Dane were so professional, the food in the main restaurant was very high standard there was something to suit everyone. We sat by the small pool for the first few days and was looked after very well by Alex, who was so helpful and funny. I cannot thank all the staff enough for making our holiday memorable. The most special person to me, was Jerome Johnson, aka "Fireball" (his nick name) who has a stall by the main pool on the sand. He is the most humble, kind, lovely person i have met in a long time. He is a huge asset to the resort. Anyone going to this resort must go and see his stall and talk to him. We were that impressed with the resort we have already booked to return next March 2026. If you have not been to Jamaica before i highly recommend this resort, you will not be disappointed. We stayed in an Ocean View suite E203 it was amazing. I really hope you take notice of my review, trust me you will NOT be disappointed. My husband and I have been to the Maldives 12 years on the row but Jamaica was the best. It was the best entertainment we have seen on holiday so much work went into events. Thank you Pierre (GM) for your wonderful staff for making our holiday speical.
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Apr 29, 2025
Better than expected
A+ customer service From the security to the bellman to the flamboyant lady that makes the best eggs! Also the waterfall and onsite spring. This place has gem after gem after gem. Its great experience, even if you're not part of a couple! will revisit
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Apr 21, 2025
Trip 6 - far greater than excellent.
The genesis of this trip was that we'd made three trips to Jamaica with our teen/then young 20s daughters in 2018, 2023 and 2024. Now it was time for my wife and I to do a week for ourselves. This was our 6th stay on the island. We are in our early 50s. And after months of research on location and type of resort, I picked Sans Souci. We'd never been to Ocho Rios (Negril, MoBay and Falmouth on priors) and we wanted couples only. Well, after a few days, this stay shot to the top for us. I read a comment on Facebook that this resort is not for couples looking for love, but ones in love - or something like that. True observation. I am sorta bored by the technical, bullet point reviews these days that gets into the quality of forks and knives - sorry if that is your thing. I will say this: if you are a couple looking for solace, vibe, great food and drinks, and a wonderful staff who have mastered the all-inclusive experience - book it. Wonderful grounds, but there are a lot of steps. One technical note: martini bar is just the coolest way to start dinner. And, as for the nude side: we are not hardcore nudists, but we do like spending an hour or two in the buff, especially in the water. My wife never felt more comfortable in a nude environment. Great experience there. We did spend a week at Grand Lido Braco in 2007, before it switched to a different type of resort. That said, the Sunset Beach at Sans Souci is almost like a second, mini resort. If you are on the fence because of the nude beach, jump over. Excellent experience. Book it. We are planning our return as I type this.
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Apr 21, 2025
Wonderful experience for the mature couples.
wonderful staff, excellent food and tremendous facility (despite hot water failure, which was handled quickly). Great for couples like us, no small children, no 'singles scene'. very relaxing. Well maintained facilities with a nice sandy beach. Not crowded even when near capacity.
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