Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3338 reviews
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May 10, 2025Best hotel for BUDGET! ⭐⭐⭐⭐ INCLUDES ATLANTIS
Amazing value for value. Everything was good! Breakfast, Atlantis access, beds, everything GOOD and worth it! If you are into more fancy hotels, maybe this is not the place for you. But for a budget hotel with access to Atlantis. Omg please book!! Staff are wonderful. Only one lady at the reception desk had a funky attitude. But cannot let that fault the entire trip. We had a blast. Felt extremely safe!!
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May 06, 2025
Overall great
Beautiful staff ! Very friendly and helpful Hotel itself is pretty basic but has everything you need. Comfy beds and quite clean ! Lovely location and would recommend to anyone looking for a more budget friendly hotel , fantastic distance to Atlantis (less than 5min) and free entry with comfort suites !
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May 03, 2025Great stay
My daughter and I stayed for 4 nights, we booked direct and received the 4th night free. The price I was given by email confirmed the final price including fees etc. check-in and front desk were really helpful, especially Darrens. Breakfast was great. We left a tip daily for the room attendant who left us a few extra bottles of water. The room was perfectly fine and extremely close to Atlantis. We felt very safe here. The passes were really easy to get, we never encountered a queue. Great stay, highly recommend.
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May 01, 2025
Excellent experience!! Atlantis access explained! 10/10!
I am writing this review to hopefully alleviate any fears you may have about staying at this hotel. We traveled for 2 weeks as American citizens to Paradise Island. I considered booking at least one of our weeks at the Comfort Suites but didn’t because I read so many reviews that the hotel wasn’t worth it, and receiving Atlantis tickets was questionable or difficult and staff was slow or rude. I pictured a motel with a shady secret Atlantis opportunity. I was SO wrong!! We stayed at a nearby townhouse for 2 weeks and spent one night at the Comfort Suites to try to see Atlantis. From the first time I stopped by the front desk I was amazed! It was busy but guests were all addressed in a timely manner. I was helped by Juliette who fully explained the Atlantis experience and clearly identified all costs in full. I paid for one night and was charged exactly what I was quoted. This hotel is located among the Atlantis properties next to the marina and the property is beautiful and well maintained!! The pool was clean, the bar and restaurant were great, the free breakfast is handled by the restaurant and we found it to be clean and delicious! We spoke with other guests that stated the breakfast options change daily to add variety. Not one person we spoke with had an unfavorable experience at Comfort Suites! The room we received was exceptionally clean and comfortable!! We will only stay here on future visits to PI. Juliette told us exactly how and when the wristbands would work at Atlantis and she was spot on. We followed her instructions and we were in and enjoying the pools and waterslides with less than a 5 minute wait! We did not expect to have such a positive experience! As additional information, we stayed at a townhouse villa that was nice but at the end of the day it is in another country with different standards. We experienced trouble with the toilet and shower, water pressure, pool cleanliness etc. In the future, I will only book an American affiliated hotel with a full staff. If you are going to PI, if you have kids and even if you don’t, if you want to experience Atlantis at a fair price I HIGHLY recommend the Comfort Suites!!! The Atlantis pricing is outrageous and we had access to it all!!! Attention staff at Comfort Suites- your staff is amazing, Juliette was fantastic in explaining everything to us and she is the reason we booked this year and will book in the future! Please thank her and all of your staff for working so hard for every tourist there! The facility and treatment of guests is 10/10!!!
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Apr 26, 2025
Best Value on Paradise Island - highly recommend!
I’ve been coming to Paradise Island for 50 years - Comfort Suites is a hidden gem. You won’t find better value on Paradise Island. The staff is extremely responsive and friendly. The hotel is comfortable, quiet and relaxing with a beautiful pool. If you want to hit the beach there are complimentary day passes to Atlantis. I’ve stayed here twice now and will definitely come again.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.