Hotel Overview
Location
La Romana - BeachProperty Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10870 reviews
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Nov 15, 2024Mixed Review - Fabulous Staff
This is a tough review to write. Just returned from a week long stay with my best friend and we had a fabulous time. Firstly, the staff were outstanding - 5 stars everywhere. Although there were occasional language difficulties, they were super friendly and went out of their way to make our stay enjoyable. Likewise, our room was very nice, although we found the bathroom area to have a lack of privacy for 2 friends travelling together. And although we didn't spend much time in our room or on our patio, the Adirondack chairs outside could use cushions to make them more comfortable. We were in the Privileged Room category, and we found the beach to be somewhat claustrophic as the different areas for guests (Exclusive, Privileged and Regular) are roped off to separate them. We found it quite off putting. Although we always managed to get chairs, the beach was very crowded. If this was low season, I shudder to wonder what it must be like in the height of the winter season. We were also disappointed in the available bars - there is one main and very large bar at the pool. However, much of it is not under cover. We experienced one afternoon of very heavy and long rain and there is absolutely nowhere for guests to stay dry if they didn't get a table under the bar's palapa other than to go to their room. There was a small bar by the Terrace Tapas restaurant, but the few seats are all outdoors with no shelter. The drinks, however, at all bars were very good, and the staff very friendly. We ate at all the specialty restaurants, which were ok, but not exceptional. The best of them would have to be Rodeo - the steak restaurant. The Terrace Tapas, open to Privileged guests, was a wonderful, beautiful location overlooking the beach and sea, but with a limited menu, it was not somewhere we wanted to eat all the time. We did enjoy 2 each of breakfast, lunch and dinner there. The new buffet restaurant is beautiful. It had apparently just opened the day before we got there. We managed to sit outdoors for any meals we had there, which included a few breakfasts (very good), lunches and dinners. I don't want this to be a negative review just to be honest in what we found. All in all, a very pleasant vacation. The beach is kept very clean, the grounds are beautiful and wonderfully kept up, the staff awesome.
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Oct 30, 2024My favorite Catalonia resort!
The new buffet is the best I have seen at a resort. Gluten free, variety, beautiful decor and view, friendly staff, easy to navigate. You name it! The Exclusive Traveler club experience is the best here the staff is so attentive and friendly. Wonderful pristine beach and water, amazing beach lots of seating, and the family volleyball, swing-set, blotchiest-ball, ping-pong, chess area is perfect!
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Oct 07, 2024
Great experience
Yeneri gave wonderful service to us at the restaurant BLoved. My heart and my palate were made happy. She made extra effort to insure we felt well served and enjoyed our experience . We enjoyed a lovely romantic and delicious meal on a tropical evening
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Sep 26, 2024
Great time at this hotel
We went to the hotel as a group of 9. It has a beautiful beach and the hotel is very nice - the food was excellent and the staff all very friendly. There is always something to do, with the entertainment team organising games, especially Angel Sequeteo!
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Sep 05, 2024
Best drink of the day!!!
Oscar at the margarita swim bar will take good care of you and your company!!! Ask for his Secret drink, you won’t be disappointed. It’s good every time he makes a new batch. Even my husband was impressed and the show at 4pm makes the day worth the time in the pool
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.