Hotel Overview
Castle Hilo Hawaiian Hotel offers a variety of accommodations. Standard rooms have gorgeous views of banyan trees. One-bedroom ocean-view rooms also treat guests to the sight of Mauna Kea in the distance. WiFi is available in all guest rooms.
The grounds of Castle Hilo Hawaiian Hotel contain a gift shop and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Castle Hilo Hawaiian Hotel, you're bound to feel the "mana" (or rejuvenating power) of this amazing island.
Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Castle Hilo Hawaiian Hotel has everything you need - and so much you want - in a full-service hotel.
Castle Hilo Hawaiian Hotel is the ideal spot for exploring Big Island attractions (and a mere two miles from Hilo Airport). A 45-minute drive takes you to Hawaii Volcanoes National Park, where you can spend the entire day - which is usually required to get your fill. Ski Mauna Kea during the winter months. Visit Halemaumau crater and utterly gorgeous rainforests, waterfalls, and orchid farms. Wander into Hilo town, where you'll find a plethora of antique stores, farmers' markets, and island restaurants. From Castle Hilo Hawaiian Hotel, you can experience it all.
Location
HiloProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort fee inclusions:
• Local, Inter-island, US, Toll-Free calls
• Wifi Local Newspaper-Upon availability
• BPA Free Logo Bottle 1 per person
• Use of Filtered Water Refill Station
• Use of Fitness Center (18 years & over)
• Self-Parking (upon availability)
• In-room Coffee/Tea
• Use of Oceanside Fresh Water Swimming Pool with Sundeck
• Personal Hand Sanitizer
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2441 reviews
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Oct 20, 2024A great local hotel in sleepy Hilo town.
What a good night's sleep I got here! It's been over 10+ years since I last stayed at the Hilo Hawaiian Hotel in sleepy Hilo town. Yes, at night in Hilo, you can probably hear the lovely sounds of the croqui frogs. Some folks don't like the noise, but as for Bruddah man, I don't mind it at all. When I pulled into the hotel parking lot (in the early evening), I could hear the chirping noises of the croqui frogs. As for my accommodations - My hotel room was nice & comfy. Looks like the Hilo Hawaiian hotel has done a great job with securing the building, as well as maintenance of the hotel room. The hotel room had your standard amenities - coffee maker, refrigerator, hair dryer, large screen T.V., iron and ironing board. The hotel also provided soaps/lotions/shampoo/body wash. In the morning, there was a complimentary continental breakfast provided by the hotel. The simple continental breakfast consisted of - fresh fruit, oatmeal, pastries, juices, & hot coffee and tea. The room rate was very reasonable at ($169.15) per night, and after adding all the various taxes, the room was just under ($200.00 bucks). The Hilo Hawaiian Hotel also had a Kama'aina Special - No Resort Fee. All you have to do when checking in is provide a valid Hawaii ID/Driver's License for proof that you're a Kama'aina. Parking is free, but it's first come, first serve basis. I had a great night's sleep at the Hilo Hawaiian Hotel, no road noise, or honeymoon noises (see my review from the hotel I stayed at in Kona, Lol!). The bed was very comfortable, and there were many electrical outlets available so you could charge your electrical devices. I would say the highlight of my hotel stay was the spectacular ocean view from my hotel room! If you take a quick look at my pics, I'm sure one can appreciate this hotel
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Oct 15, 2024Horrible hotel
Terrible hotel. The rooms are old and smelly. Breakfast is horrible, you must take it in a box. The bath tub was dirty. The view from my room was a construction site. It is more of a motel than a resort. No water in room. Overall this place lacks the quality of a resort. You don't feel like you are in Hawaii.
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Oct 01, 2024
Warning to others
Hilo Hawaiian hotel Posting this so others don’t make the same mistake in staying in this area. We stayed at the Hilo Hawaiian hotel and left after 2 out of our 7 nights. The room had seen better days. Stains on the carpet and kind of dirty room/cockroaches etc. We booked through Costco and had no idea of the condition of Banyan drive or the Emergency plan of action that council members are trying to enact to tear down Uncle Billy’s next door, which has been abandoned since 2017-18 and has become taken over by squatters. Theres news stories about it! There’s a set of condos next to Billys between the Hilo Hawaiian and Grand Naniloa hotel that looks very sketchy, between these two properties there’s been 1,400 police calls since 2018. Also the Hilo hotel claimed we never came down to check out the day we did when we saw the manager when checking out! The front desk lady (Mary I’ve been told) didn’t care why were leaving early and was very short with us almost mad that we were leaving. (Pretty sure it’s her that claimed we never checked out) we are still waiting for a refund on 2 if the nights. Just be honest.
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Sep 24, 2024
The worst experience in Hawaii
The worst experience in Hawaii! Hotel is old, mattresses are too soft, tap in the bathroom is almost broken, and worst of all receptionist are unfriendly Cleaning only every other day even if you pay full price everyday Parking full Stay away!
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Sep 17, 2024Okay for a short stay
The Hilo Hawaiian Hotel is an average hotel with pros and cons, like most places in this price range. Pluses: Plenty of free parking. Reasonably priced. Very close to the airport. Walking distance to several restaurants (plus there's an onsite restaurant though we dined elsewhere), secure bag drop if you arrive too early to check in. Fast elevators. Cordial staff. Easy drive to Volcano National Park. Other nearby attractions. The mehs: It's not new and shiny (but reasonably priced). The continental breakfast is a strong miss. The rooms need basic maintenance (electrical outlets that work, hair dryer mount loose, bubbly wallpaper). The surrounding area has seen better days and parts are downright dilapidated. If you're looking for 5-star accommodations, this isn't them. However, if you're looking for a reasonably priced, reasonably clean and reasonably comfortable hotel, check out the Hilo Hawaiian.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.