Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Beautiful resort - average rooms
This is a difficult grade to give because some things were excellent and somethings are average or below par. I will clarify that I have traveled a fair amount and have stayed in a lot of hotels but this was our first all inclusive. The grounds are beautiful and we had access to all three hotels. Poolside at Breathless is more the party vibe (foam parties, volleyball etc). Poolside / Oceanside at Secrets is more relaxed and tropical. Swim at the Secrets beach as the Breathless beach is full of rocks. We had butler service, and Roberto was amazing. Make reservations early or before your arrive for the Hibachi restaurant or the Altitude rooftop restaurant. We did mange to get in both and they were our favorites. Overall menus are more limited than normal restaurants but the breakfast buffet was great. My main complaint is the state of the rooms - they are beat up. I had a conversation with another traveler that stayed at the the property multiple times and they confirmed the Breathless rooms are the nicest of the three hotels on property. I'm talking rusty and barley working fridge, beat up/chipped wooden furniture, worn out daybeds and cushions, etc. We stayed in 5428 and we were one of three rooms in our group. It smelled moldy upon arrival and I thought it was do to the environment but I learned that the other two rooms did not have this smell. On the the fourth day, there was water pouring down into our balcony from a hot tub on the floor above. Water was running along the patio ceiling and close to the door. It soaked the day bed and all our clothes that were drying and dripped rusty water into our balcony tub. I contacted our butler and the front desk. They offered to move us but as we were leaving in the morning we declined. They did get housekeeping to clean the balcony while we were at dinner, but that was the last of sitting outside. I'd give the room a 5 or 6 out of 10, but I was so pleased with the beauty of the resort grounds (and I much preferred the Secrets side) that it didn't ruin the trip. I would go again, but I would definitely not make the mistake of settling for that room when I arrived knowing it had that musty / moldy smell. If you like a but of luxury in your rooms - these will disappoint. Average room - beautiful place.
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Great place
Great resort. Loved having access to all three resorts. Melissa at spoons made the best omelets all week and was always so pleasant to deal with. Nichole was our server almost every day and went above and beyond to make our stay Great. We will be back.
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Relaxation in paradise
The room was wonderful the only thing that could have been better is the couch on the balcony needed a new cover or needed to be cleaned. The environment was friendly and welcoming. Me and My husband had a amazing time and it was our first all adult all inclusive vacation. I can't wait to return. The one thing that was unexpected was the long check in process, allow people to check in, go to their room to relax from the long travel and then have the Butler or whoever take them down to the desk to schedule excursions, etc.
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The BEST experience ever!!!
This resort blew us away, we stayed for 8 days total and each day was better than the last. The room was gorgeous, we had an ocean front view with a soaking tub on the balcony and it was the perfect set up for being out at the pool all day and then going back to the room to relax before dinner, not to mention the pillows and bedding was beyond comfortable. The food was incredible, we were able to eat at every single restaurant on our list with no issues, Olivia our butler was AMAZING - she got us everything we needed and made sure we were aware of all the activities going on at each resort, she made the stay easy and fun. Room service was quick and they delivered it to us privately which made it nice when we were in for the night but wanted a quick snack. The entertainment was 10/10 - specifically, Tania, Sky, Kai, and Redstripe - they definitely made our trip worth it, if the resort wasn't that great we would still go back again to see all those individuals that made our trip so worth it (luckily the resort was great as well). There is a fun mix of traditional Caribbean dancing and music and I loved being able to see the culture on our resort. We will 100% be back again.
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Beautiful Resort...Top Notch Experience
I visited this resort in April 2025 to celebrate my milestone birthday and I had the best time. From the moment we arrived, we were treated like royalty and once they found out it was my birthday, the employees did what they could to make it even more special. First off, shout out to Oleda from concierge who was very responsive and helpful before we even arrived. Our butler, TRAVIS was beyond AMAZING and was truly a blessing. These two went above and beyond my stay and I won't hesitate to return just to see them. The food was good, but I didn't particularly prefer buffet only for breakfast. Needless to say there was a ton of options to choose from. The entertainment was mainly at Secrets and was okay, but didn't bother me to much because I like to relax and can make my own entertainment. Breathless did a good job entertaining us at night, but will say the space to host most events wasn't the best, but still fun. All in all everyone was very nice, accommodating and worked extremely hard to ensure you were having a good time. I wish I had more time but will be back soon.
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