Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1464 reviews
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Jan 28, 2025Disappointed
Arrived yesterday to insane lineups to check in only a few people at the desk and none in any hurry. Extremely basic room, nothing but a bar of soap in the washroom no other supplies. No hangers and not one drawer in the entire room. People load every lounge chair in the place with a hotel towel to reserve it for the entire day so there's no seating unless your nasty enough to do the same and the staff says they can't do anything about it. Half an hour line up just to get a coffee in the morning and at most of the restaurants for any meal. The best way to get service is to have a tip in your hand for a supposedly (all inclusive resort) should not have to complain to get very basic service. There are six of us here this week and we are all disappointed.
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Jan 28, 2025Family holiday
Overall great trip, food was okay service was ok could of been better but i wasn’t expecting 5 star service. One annoying thing no dressers in the rooms with a toddler we could of used that but overall we slept well. Kids had a blast and we got out of the cold. Personally I would pay more for a little more luxury but as a group of 17 we had a good time !!!
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Jan 28, 2025
Resort needs an upgrade and better food , staff super friendly and accommodating
The food isn't that great but thr staff Is very friendly and the bartender at sharkys is great very friendly . The resort need an upgrade. And better restaurants. The food is decent . Beach is very nice. Our upgrade was very welcoming . Get to the pool and beach early for seats
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Jan 27, 2025
Wouldn’t return to Dominican after this experience
Review for Sunscape Coco Punta Cana The room was clean, and the pools were well-maintained and enjoyable, but the overall experience was disappointing. The food was lackluster, and the service left much to be desired. Most staff seemed unmotivated, making it feel like a burden to ask for assistance. Only a handful of servers and bartenders were friendly and welcoming. Housekeeping was subpar—bedding was never changed, and after removing torn sheets, the same used mattress cover was simply put back on the bed. The toilet was a daily challenge to keep functional, and to top it off, stomach issues plagued five out of seven days of our stay. While the resort has potential with its clean rooms and nice pools, the poor service and hygiene concerns overshadowed the positives. Would not recommend.
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Jan 27, 2025Had a Wonderful Time!
OK! Here we go..the hotel was great. I had problems with my toilet for 2 days and isabel at the front desk wasn't helpful at all. But Murial Cruz in customer service desk was wonderful! It good taken care of really fast so any problems just ask for customer service. Nicolas and frank the bartenders were superb! The resort and beach and the food was spectacular! I do want to say if you are dealing with the guys in blue shirts next to the check in desk called 'Unlimited Vacations" just make sure you listen very very well and ask questions. To be safe i would record the whole conversation. They offered a free beach dinner worth $180 for 2, if we took the tour at Dreams and we did. But at check out they tried to make us pay and i said no no no it was free. We took the tour for an hour and half and So we had the guy to come and we got his boss and so he end up paying it out of his pocket. I know his name but rather not say it. Jennifer was very helpful with all that as we were checking out. That mishap was the only not so good thing about the trip! Otherwise it is great for families, couples or solo! Go ahead and book it! Famous Tracy
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.