Hotel Overview
The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.
You'll feel as if you've walked into a dream when you enter the crown jewel of the Barceló Maya Beach Resort complex: the luxurious all-inclusive, Barceló Maya Palace Deluxe.
Every room at the Barceló Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including
a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite.
Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by
Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath.
Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling
ocean for some kayaking, windsurfing, or catamaran sailing!
Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the
morning!
Guests of the Barceló Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barceló Maya Beach Resort complex. Stay at one, play at all! It's all here.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available
for guests to learn about the care of local ecosystems and wildlife.
Location
Riviera Maya - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17825 reviews-
Usually good- this time not so much.
When I reserved my reservation, I always print out my reservation information just in case anything happens. Glad I did, when I got to the resort their system had something different. They ended up charging me over $1000 more for my reservation, and didn't care about my printed out information. The management team was not helpful, if anything she made me feel worse about the situation.i also cut my foot open on glass in the pool But didn't want to use the on-site clinic as I've heard it is extremely expensive. Good thing I brought my own first aid kit and antibiotics.
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Outstanding vacation
Excellent place for small children and adults. The rooms were clean, food was very good and the service was outstanding.
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Not bad, but you can find better resorts
There is something with this place, the kindness of staff decreases as you go high in the organization chart. In general you won't have a bad time but don't expect to be plesantly surprised or anything. It is very crowded place and booking in the restaurant could be very difficult.
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Gone downhill
Our 5th or 6th trip here. Has definitely declined. Horrible sewage smell every night throughout the property. Rooms & facilities are showing their age. Management has placed a heavy burden on the workers to get reviews that mention them by name. It is annoying to constantly be asked to scan a qr code & write a review. I do not fault the workers, as they are under a lot of pressure from management. Management needs to rethink this strategy. Adult pool is lovely & has a great bartender. Food is average at best. Ordered a nonalcoholic drink at one bar & received an alcoholic drink. This is unacceptable. Housekeeping did a great job every day keeping our room clean.
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Amazing Experience
We had a great vacation. I was especially impressed with the fair cost of the excursions and activities! We got to do more than we did with any of our other trips.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.