Hotel Overview
The crown jewel of the Barceló Bávaro Complex welcomes you to the clear, calm waters and sugary beaches of Bavaro Beach (named one of the top ten beaches in the world by National Geographic). The all-inclusive Barceló Bávaro Palace mega resort features truly unique room categories and superb accommodations and amenities.
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
29868 reviews
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Dec 01, 2024Good time in Punta Cana
We had a good time overall. The facilities were nice and well maintained. The food was mediocre though.
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Dec 01, 2024
Overall comfortable stay
We had a good and comfortable stay overall. The resort facilities were very clean. They employ several staff and are able to keep everything clean.Our room was cleaned and bed made everyday during the 7 day stay. They have very safe facilities. There are lots of things to do with young children. We had close access to the beach which was a plus. Decent activities to do in the beach as well such as parasailing, catamaran, kayaking etc. The only downside for us was the food. Our family is vegetarian and the options to eat vegetarian food were limited. The vegetarian food that was on the menu did not taste up to par. Due to language barrier it was also hard to communicate with waitressing staff. It's definitely helpful to be Spanish speaking. The resort does not have self-cleaning laundry which is a downside if you are going for a stay of 5 days or more. We had to airdry our wet clothes every day. Weather was beatiful during our stay and there are plenty of options for families to engage in such as sports, multiple pools, beach access, spa and exercise center. They even have a day care for kids which is lovely. They have scheduled activities for kids and are open till late at night. If you are visiting from the United States, we recommend taking US dollars as they are widely accepted everywhere. Security is pretty good once you are inside the facilities.Bars have plenty of free drinks all day long. If you don't want to eat in the buffet, you have to make dinner reservations at the various restaurants. But for vegetarians we found the food below average and that's one big downside for us. Aside from that we had a good stay.
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Dec 01, 2024Me and my family only enjoyed the pool and beach. Everything else was very bad including food and service!
I rate this resort as 1 out of 10 I usually don’t like writing reviews and don’t pay attention to a lot of things, but this time I will write one… Customer Service very poor… Barely any one of the service people speaks English. So you can’t even ask them anything lol… All restaurants are really bad food and service! Also barely anyone understands you… All you can eat buffet is poor quality food, chicken and meat you can barely chew, who wants this? I want to see owners of this place eat their own food,,, crazy Food over all rating 0 out of 10 Free internet does not work, or barely works. I guess that is why it’s free… Rooms are smelly smell like old barracks. Beach is very nice here! Pool also very nice for kids.
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Nov 30, 2024
Wonderful Girls trip
We just returned from a girls trip to the Bavaro Palace. I'm not sure where all the horrible reviews are coming from but I'm gonna give you my take. As a whole it's a really nice place-beautiful, well maintained grounds, variety of activities, beautiful golf course etc. It's not Mexico. Many of the staff are not comfortable with English. But here's where we witnessed the "ugly Americans" that approached staff with "Do you speak English? " expecting the staff and facility to cater to just Americans. Instead if you approached with limited spanish like "por favor" "perdon" , donde esta....most were happy to try to help you. There were a few standouts in staff that we encountered. David at the golf course- he is the absolute best! Gave us a tour of golf course, pointed out wildlife, knocked down some coconuts for us- so much fun!!! Gladys in guest relations- why can't all your staff be as friendly as her? Dominga Matus in the buffet restaurant, she should be given a raise and a promotion to properly train wait staff. And Rudelania at the steakhouse should also Some other suggestions for management. Better communication/training to staff. We asked a question like "what time does the pool open?" and would receive 3 different answers. I asked someone in guest services "what is the show tonight?" and was told Michael Jackson and instead it was a childrens show. And maybe mentioning that if you just smile and say "Hola" it gives the place a friendlier vibe. Also the staff was cleaning /mopping the floors constantly but I witnessed 2 people slip. Perhaps dry mopping instead ? And one of my friends was injured windsurfing and one of the staff at guest relations claimed there were no crutches yet someone else found some immediately. And shouldn't seeing the doctor on staff be included not $200 to even have him look at you? Just a suggestion.... Now a lot of the complaints I read had to do with the food. Some people even claimed it was inedible. Again I think it's the ugly American mentality. You're in a different country. Much of the food at the buffets were Dominican, different from typical American fare. Nothing wrong with that in my opinion. Try just a little. There was always something you could find if that did not appeal to you. Made to order omelettes for example. Guacomole and chips- yum! wonderful selection of breads and cheeses. Wonderful dessert selection. You won't go hungry. Now the specialty restaurants were terrific. Make your reservations as soon as you arrive for the entirety of your stay. We liked the Spanish restaurant the best, then steak house, French( though did not feel is was worth the extra $35), Japanese( would have liked better if chef didn't overcook beef), seafood(had to put clams from appetizer bar in clam chowder because it didn't have any) Would we come again? Absolutely!
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Nov 30, 2024Family Pains
An honest review: The grounds and beach are beautiful. Hotel itself is good, especially for a young family. Biggest issue for us was the lack of food options. You HAVE to go to the main buffet for lunch, and there is no outdoor options anywhere. This basically put a buzzkill on our entire trip. The walk from Barcy’s or Pirate Island with the small kids is just too long, and takes the enjoyment out of the day as kids snack all day. The staff is lackluster, very few speak any English. Won’t return, not a fun place for kids.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.