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30891 reviews
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May 01, 2025Sem gorjeta = copo vazio.
Viajei com a família do dia 23 ao 29 de abril em 2025 e o que eu tenho a falar é que: - 90% de quem trabalha no hotel não é simpatico. - Os bares para pegar bebida sempre estão cheios, são poucos funcionarios no bar para atender muitas pessoas, o que faz eles ficarem extremamente ocupados (não tem nem como julgar o mau humor deles. - Se você não der gorjeta, vai ser dificil voce ser atendido. muitos funcionarios do bar olham pra sua cara e simplesmente o ignoram e dão prioridade para fazer quem dá caixinha. - Se voce quiser fazer qualquer passeio por fora do hotel, eles vao proibir a entrada. e o PIOR, não disponibilizam carrinhos que circulam pelo hotel para deixarem voce na entrada do hotel (na guarita 1.5km de distancia da entrada principal) e caso você queira ir até lá eles obrigam voce a pegar um taxi que custa 5 dolares, apenas para deixarem você na frente do hotel. - um funcionario do bar do esporte me ofereceu 1 dolar, de forma ironica, falando que eu estava lá a muito tempo e nao dei nenhuma gorjeta e que eu deveria estar precisando mais do que eles. - televisao nao funciona direito nos quartos - caso queira beber um coco, terá que pagar 2 dolares. - parte boa: - a praia é maravilhosa - existe area kids (fechada) que as pessoas sao bem atenciosas - a banheira da varanda da acomodação vai salvar, pois vai ter dia que você vai estar cansado de ser mal tratado e consegue relaxar sem se sair do quarto. - os poucos funcionarios que são bem humorados e solicitos devem ser lembrados nos elogios. - passeio de kayak e pedalinho de graça - a comida não é boa e nem ruim.
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May 01, 2025Will definitely come back one day!!
Barcelo bavaro palace is 10 out of 10 for us! We had amazing service, the staff was very friendly and super helpful! Food was great! Emmanuel Portorreal was so helpful with literally anything we needed! I definitely hope to come back here someday soon 🫶🏻
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May 01, 2025
Hermoso hotel 😍
Estuvieron hermosas nuestras vacaciones, el hotel es muy bonito, el servicio del personal es excelente, especialmente de Ivanesa quién siempre estuvo atenta a nosotras. Decidimos tomar 2 tours con Vacaciones Barcelo y valieron la pena! Gracias por todas sus atenciones!☺️
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May 01, 2025
Go somewhere else - stolen towels, loud boats, unfriendly staff
Room: poorly designed, no toilet/bathroom/shower privacy. If one person wakes up earlier, everyone wakes up. Cleaned too late in the day (5pm)! Floors and showers had hair on them constantly. Service: Waiters and staff rarely smiled and barely spoke English. This made us feel alienated. We also requested extra slippers for the room because the floors were dirty, and never received them. Beach: Wide beach and lounge chairs were available, but there are too many boats/speed jets and 3 (!) boat loading docks right in front of the property. This caused unecessary waves and there were no children swimming in the water. Also, boat music was way too loud! Pool: The pools were one of the only good things. But beware, there are people who steal towels from the chairs! Our towels got stolen twice and we ended up paying for the towel card. Food: The other good thing about the stay - there was a lot of variety and the quality was good. I recommend stewed chicken, grilled fish, pizza, soups/stews, papaya juice. Shops: Only accept credit cards - no cash. Overall: Our stay at Samana, Domincan Republic, 10 years ago, was much better.
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May 01, 2025
Un sogno!!!
Noi abbiamo preso la suite premium fronte oceano ed è valsa la pena: svegliarti ogni mattina con quella vista meravigliosa…lo ricorderò per sempre!!
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