Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5638 reviews
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Mar 27, 2025Amazing 50th B-Day at Bahia Principe
Amazing 50th birthday celebration. The food was good the resort was in great shape. Davon from entertainment team was really helpful and the bar staff were really. Only issue was the disco closed. Would love to see the live bands every night. But all and all it was a great stay.
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Mar 26, 2025Day excursion
The resort was excellent , rooms were very clean and well maintained .It was not real busy but services were top notch from all resort staff . The Coming2 service was OK getting to and from , JUST make sure that your departure time is clearly marked on the slip you'll get from the rep when you book departure . We did the boatride,snorkel and lunch at Sharky's excursion , HUGE disappointment , Sharky's was the worst part of it , greasy over priced food that we had to wait over an hour for , then there's cats and dogs running around waiting for handouts. the beach area there was littered with a lot of debris( garbage) so that you really didn't want to even walk the beach. Best part of the time spent there was talking with the spear fishermen that came in while we were waiting . The boat ride to and from was good , the guys were very entertaining and did a great job , snorkeling was ok , not a lot of fish to see but that could have been the day . They would be much better to offer a boat ride , snorkel and some more cruising along the shore than stopping at Sharky's .
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Mar 26, 2025Don't Go to Jamaica Bahia Principe Luxery
This resort has serious management issues that need to be addressed. I am suspecting this is due to the BP merging with Hyatt and the staff are unsure of how long they will have jobs. If you order room service, expect it to take 1-2 hours to arrive, and only expect 50% of what you ordered. If you want your room cleaned daily and the fridge restocked - think again! We experienced 6 days in a row where we had to call in order to get someone clean the room and restock the fridge with water. We never put the do not disturb sign on the door. Expect Coming2 to sell excursions to you where you may not be able to partipate. They will not discuss refunds or alternate excursions once they have your money. For example we purchased the Dunn Falls Excursion. The representative was fully aware that I had a full knee replacement. When we arrived at the facility, the tour staff seen the scar and immediately advised I could not participate. This is not a fault with the actual excursion facility, but rather an issue with Coming2 for even selling this excursion to us. They refused to refund me.
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Mar 25, 2025
Fabulous week at the Bahia Principe Luxury Runaway Bay
This was our 2nd visit. We went last year and enjoyed it so much that we chose to return this year. Check in went smoothly. We were assigned to Andale, who showed us to our rooms and helped us make dinner reservations at the specialty restaurants. We did make a few reservations from home before we left, on the APP, but she was able to adjust times for us, which we greatly appreciated. We were on the Luxury side. Rooms were clean and comfortable. The refrigerator was re-stocked daily. There was plenty of hot water and hot tubs in the bathrooms. The beach is clean. There are several areas where you can camp out. The resort was at about half capacity, so we had no trouble finding beach chairs and palapas. We love to snorkel. There is very good snorkeling right at the resort in warm shallow water. We saw small rays, lion fish, crabs and many tropical fish. If it is calm, the life guard might look the other way and allow you to swim around the wall behind the central gazebo where the snorkeling is fantastic. We also booked a snorkeling trip at the resort, from the dive shop, which took us to a nice spot about 15 minutes away ($45 each). Food at the buffets was very good. The scrambled eggs were excellent. The pineapple was perfect. Our favorite specialty restaurant was the Asian Fusion. We all loved our meals and specialty cocktails. The waiter was fabulous. We liked our meals at the Knife and Italian restaurants also. The drinks, overall, at the resort were good. The bartenders were great and there were waiters on the beach also. We were surprised to find that there was a charge for the Jamaica show and the St. Patrick's Day party this year. We did enjoy the free lobby entertainment each evening. We heard that the resort has been bought by Hyatt. Some staff confided that they were worried about their jobs. We heard that the family side of the resort would we closing for renovations. We booked a private trip to go shopping in Ocho Rios, the Blue Hole and snorkeling at Mahogany beach. You should ask for Vernon as your guide at the blue Hole. He was very good. Our driver was Oneil Bolt 876-576-1024 ONeil_Bolt@yahoo.com. He did a fantastic job and was extremely personable. He will customize any trip for you. He will also do airport transfers.
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Mar 25, 2025
Amazing expérience
Everything was perfect!! The staff was soo nice and helpful, the food was more than amazing (buffet and à la carte) very clean. The room beautiful the view magical!! They are very hard worker just wow. We love Anthony at don Pablo is so funny . At the entrance we had Garfield and Kasey who make us life very easy :-) Our favorite bartender was Cornell and Odean ! We shop at Legend and Charming very good price and staff are wonderful!! I have nothing bad to say for this amazing vacation and i will come back for sure
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