Bahia Principe Luxury Esmeralda - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9405 reviews

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  Excellent

  It's was our 4th time at Bahia Principe . 2x to Grande Punta Cana and once to LA Romana Bougainville and always had a good experience but this time at Luxury Esmeralda was the best . For us everything was excellent and we will definitely be back but next time we will book a room with a swinout as we were offered one into our stay for a very reasonable price but we decided that we were already settled into our room but next time we will opt for the experience.

  May 02, 2025
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  6 days of poolside fun and lazy days

  I just returned from an excellent 6 night stay at Bahia Principe Luxury Esmerelda. I am a travel agent and I have been to a variety of different resorts. I will try to be as detailed as I can on what I liked, loved and what could be improved. 1). first off the staff were all friendly, eager to please and went out of their way to make sure we had an amazing stay. That to me is the most valuable thing at this resort, the staff. whether it be bellman, maids, concierge. massage therapists, spa sales, admin desk, sales, etc. every person seems to love their jobs and loved helping you have an amazing vacation. You just don't see that everywhere and I loved it. 2) rooms were beautiful, clean, bed was comfy. we had a room with 2 beds and a sofa bed. we only used the beds. room was spacious, had a jetted tub and separate bath and shower. shower had both rain water shower-head and hand held shower head and was alway perfect volume and temp. room also had an automation option where you can control lights, etc. on tv. The room also had its only patio area and also a sitting area with 2 chairs and a sofa bed. 3) there is an app you can download to your phone to check daily events and make reservations. 4) food at the daily buffet was really good. there was a great variety of things to choose from . steaks, lambchops, grilled shrimps , pastas, nachos, local fare. there is enough to choose from. Also the buffet was very clean, air conditioned and nice environment. I have been to much more expensive resorts where the buffets were disappointing. I was pleasantly surprised at how nice this one was. we rarely felt the need to eat anywhere else but we. did try 2 places to just see other options. 5). There were rarely flies or mosquitoes outside. I could see that they spray the premises to prevent mosquitoes and outdoor pests , and are constantly maintaining the grounds. this place is like a little city of several Bahia resorts in the same area. you have access to any of the amenities on the property, but again, we didn't need to leave too often. 6) spa services-- great rates and amazing services. treat yourself. 7) pools- there are so many pools at this resort. there were always more than enough chairs and towels. bar staff were very friendly and drinks were nice. 8) sports bar --several screens for those watching the game. best mojitos on the property in my opinion. 9). had a kids club and kids talent show. I don't have kids but the families I saw using this seemed very happy and the kids talent show was super cute.they also had character breakfasts. now a few things that I think could be improved upon did did not ruin my stay-- 1). I am not sure if it a culture thing or not but so far I have been to 2 different resorts in punta Cana and the deserts are just not that great. daily ice. cream choice is good, but the pastires are Kinda bland and /or hard. the donuts look amazing but taste hard and not sweet. same is true for the cakes. I think this may be an American style vs Dominican style. so if you like your deserts American style, stick to the ice cream. 2). resort is huge so you will be walking or taking the trolley carts. I am short and have difficulty climbing into the trolley carts. they need some steps to help the short folks with bad knees. they staff always helped me in and out, but. a few side rails would have made all the difference. 3) we tried 2 of the restaurants. Italian: food was good but not amazing. I ordered shrimp cheese ravioli. I enjoyed it, but never found the shrimp. :-) we also went to the Japanese hibachi place. not sure what happened but there is a strong mildew smell in the front entrance of the place, once you get in the restaurant it goes away. they have got to fix that. the smell is bad. once you get inside the food was pretty good. my favorite part was the sushi appetizer. If you are wondering- yes there is also a beach, but we hung out at the pool and never ventured to the beach. I am Sure it was beautiful but I didn't make time for it. Overall, I had an amazing time. will share a few pictures.

  Apr 30, 2025
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  Excellent hotel

  I want to highlight the attention of the beach bar boys, especially Kevin and Luisa who were always very attentive. And the cleaning lady Estefani who had dropped money under the bed and she picked them up and put them on the light table.

  Apr 30, 2025
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  Bel hôtel

  Bel hôtel. Very clean. I consider this hotel a 4 star hotel and not a 5 star hotel. The shows were correct, no more! The food at the restaurant in the evening was good. We didn't enjoy it. The service was courteous, but we had small problems when checking out. The staff did not pick up our luggage from the room.... The fact that the staff did not speak French caused a misunderstanding! Too bad!

  Apr 29, 2025
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  Great holidays

  Excellent experience. First time we went, but great. Large and clean inhabitants Restaurant with a lot of variety and very good service from the waiters. The lobby excellent service Great beach The pool and the bars a 10 and the animation group another 10.

  Apr 28, 2025