Hotel Overview
The 24-hour all-inclusive Bahia Principe Luxury Akumal offers exquisite facilities, just steps from the beach with the very best in services and amenities. With personalized butler service, magnificent dining, beach waiter and endless activities in the clear blue waters of Akumal. Based on individual treatment and excellent service, this hotel offers exquisite facilities, a beachfront location, and authentic Mexican hospitality.
Located within the Grand Bahia Principe Complex, this property offers all Superior Junior Suites for the utmost in relaxation and luxury. The complex offers several lake style swimming pools, extensive sunbathing terraces, tennis courts, a kids' waterpark, and an on-site Dolphinarium. Experience the fine white sand of the Riviera Maya, and engage in a variety of watersports. Guests also have 24-hour access to complimentary Wifi throughout the resort. The community of Akumal is renowned for its spectacular snorkeling and diving due to its location where fresh water meets salt water, providing nutrient-rich waters for exotic fish and sea turtles.
Stay at 1 and Play at 4: While staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum, and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total, 24 restaurants, 25 bars, and 12 swimming pools.
Grab a freshly brewed coffee the way you like it in the Coffee Shop or have a drink while cheering on your favorite team at the Pakal Sports Bar. Unlimited à la carte dining is available at specialty restaurants of the complex (subject to availability), and wide selection of international and premium liquors are available as well. You'll also receive exclusive beach and pool bar service, as well as unlimited drinks at all hotel bars - each with a large selection of domestic liquor and beer.
Unwind and rejuvenate at the Bahia Spa, where numerous massages and treatments are available, all inspired by ancient Mayan recipes. Then dance the night away at the Hacienda Do–a Isabel Disco!
Retreat to your room and enjoy a pillow menu, bathrobe, slippers, 24-hour room service, butler service, a scent menu, and mini-bar.
**Must be over 18 years old.
Location
TulumProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14161 reviews
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Nov 18, 2024Resort has gone downhill
Resort has gone downhill. Staff were great and you didn’t have to wait in long lines for drinks, etc. Food lacked variety in buffets. Drinks weren’t great . We were a family group of 12 people and the App only lets you book a la cartes for your own room, even though it says you can add others. Restaurants had limited availability when we tried to book 10 days prior to our trip. Some had no availability. We were told that people who are “Members” (Not loyalty members) get priority. Room was old and dated and noise carried. (Some rooms are nicer than others) Towels were like sandpaper. 2 days with no housekeeping. Pools were nice and clean. We always found chairs. Except in the lobby - need to put a bar and seating in the lobby. Staff work hard to keep the resort clean but maintenance is definitely needed. It rained while we were there and a lot of ceilings were leaking. Some to the point that sections of drywall were collapsing. Used to be a 5 star resort. Not anymore.
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Nov 18, 2024Bahia Principe Mexico
Poor maintenance, phone did not work, only 2 electric outlets and only one worked. No longer a 5 star barely pushing a 3 star. Free transportation to and from the airport very unreliable and can be costly when they screw it up. Lots of apologies but no action.
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Nov 18, 2024
they got the room right by the 4th one
The resort is a big sprawling place, so expect to spend a fair bit of time waiting for a golf cart/trolley to pick you up and take you around the resort. Food was generally very good, alcohol drinks were hit and miss as it really depends on the bartender you get as to how good the drinks were. Orange juice mimosas for instance were bad everywhere since they don’t use fresh squeezed orange juice. Rooms, well, to keep it short, by the 4th one they got it right. But no one should have to change rooms 4 times in a week to get a decent room.
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Nov 17, 2024A Wonderful Experience for foodies, families or anyone looking to be treated well on vacation.
One of the best vacations we have had. The attention to detail at the a la carte and buffet menus, the kindness and professionalism of the staff, the beautiful beach and grounds, it was the vacation we had hoped for and received. We will return.
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Nov 16, 2024Wedding photographer - JJ Studio
We used JJ Studio for our wedding photographer at Grand Tulum. Our experience was great, Joel and Ivonne were great to work with, very calm and easy going. We received almost 400 pictures, they tried to capture the entire experience us without the stress, which was very important to us. We would definitely recommend, and we would absolutely book again.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.