Hotel Overview
The 24-hour all-inclusive Bahia Principe Luxury Akumal offers exquisite facilities, just steps from the beach with the very best in services and amenities. With personalized butler service, magnificent dining, beach waiter and endless activities in the clear blue waters of Akumal. Based on individual treatment and excellent service, this hotel offers exquisite facilities, a beachfront location, and authentic Mexican hospitality.
Located within the Grand Bahia Principe Complex, this property offers all Superior Junior Suites for the utmost in relaxation and luxury. The complex offers several lake style swimming pools, extensive sunbathing terraces, tennis courts, a kids' waterpark, and an on-site Dolphinarium. Experience the fine white sand of the Riviera Maya, and engage in a variety of watersports. Guests also have 24-hour access to complimentary Wifi throughout the resort. The community of Akumal is renowned for its spectacular snorkeling and diving due to its location where fresh water meets salt water, providing nutrient-rich waters for exotic fish and sea turtles.
Stay at 1 and Play at 4: While staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum, and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total, 24 restaurants, 25 bars, and 12 swimming pools.
Grab a freshly brewed coffee the way you like it in the Coffee Shop or have a drink while cheering on your favorite team at the Pakal Sports Bar. Unlimited à la carte dining is available at specialty restaurants of the complex (subject to availability), and wide selection of international and premium liquors are available as well. You'll also receive exclusive beach and pool bar service, as well as unlimited drinks at all hotel bars - each with a large selection of domestic liquor and beer.
Unwind and rejuvenate at the Bahia Spa, where numerous massages and treatments are available, all inspired by ancient Mayan recipes. Then dance the night away at the Hacienda Do–a Isabel Disco!
Retreat to your room and enjoy a pillow menu, bathrobe, slippers, 24-hour room service, butler service, a scent menu, and mini-bar.
**Must be over 18 years old.
Location
TulumProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14208 reviews
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Dec 22, 2024Used to be better.
We have been to Bahía Luxury Akumal 5 previous times. We really like this resort as it is the only one we have repeated in 15 trips to Mexico. However we have found the “rules” to be very “flexible”. We went to two of the more formal restaurants, adults only and no shorts. At one there were kids in strollers and toddlers (4) and at least 4 men in shorts. At another, although there were 4 men in shorts, they refused a 17 year old in our group. This was after we told them we had a 17 year old and they still scheduled us in these restaurants. We sent an email to confirm that it was okay to have a 17 year old and received no response for a week and a follow-up. Still no follow-up. Would like to point out that I got the “watch tap” from the hostess at Maiko. We arrived 3 minutes after our reservation (shuttle took forever) and after 5 minutes of them saying we didn’t have a reservation, they found it and said we were now late. We have 11 people in 5 rooms and spent close to $17k. We have had issues with getting restaurant reservations and once we did get them and we tried to clarify, without success, they gave us a hard time. Might have to look for a new resort.
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Dec 18, 2024
Good times.
It’s our last day here, and I wish we had a couple more—it’s tough to leave! We’ve stayed at several places in Mexico, and I can confidently say that Akumal is a great resort. While it might not fully reach a 5-star level, it’s a solid 4+. The food is good, and the staff are friendly, attentive, and eager to meet your needs. The beach is decent, though small, unless you’re okay venturing into the rocky and rougher areas. We never had trouble finding a chair by the pool (there are multiple) before 9-10 a.m., but keep in mind that guests from the sister resorts also use the beach. So, if you want a good spot, don’t wait too long! To ensure a memorable dining experience, it’s advisable to reserve your à la carte restaurant choices in advance. Two exceptional options are Tortuga, a Brazilian steakhouse, and Tequila, specializing in Mexican cuisine. During my visit, the head chef at Tequila personally informed me that he was preparing my meal with special attention to avoid cross-contamination due to my food allergies—a gesture that speaks volumes about their commitment to guest satisfaction.
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Dec 17, 2024Kids club review dec 2024
Bahia principe akumal kids club was amazing! My kids loved it. They said they wanted to do it everyday. The staff was so professional and attentive. My daughter unfortunately hurt her head (no fault of the kids club staff) and they were so attentive and kind to her needs and let us know ow what happe ed right away. They also constantly checked in to make sure nothing went wrong or got worse for her as the days went on. Josseline, Cuauhutemoc,Eduardo, Ingrid,Zyanya and Viridiana will always be close to our hearts. As they made the children feel like family!. Amazing experience. Would recommend 100%
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Dec 17, 2024
Pros, Cons and Tips
Pros - The resort was clean and well maintained - Staff were friendly and professional - The buffet had a wide selection of foods. We also really enjoyed the al la carte restaurants we visited. - We enjoyed that we could explore the other resorts on the complex but everything we needed was at our resort - The coffee shop was a nice treat and had both hot and cold beverages. Cons - Our room (Junior Suite Superior) was smaller than others we have stayed it, but it was cleaned and met our needs - The main pool was often very busy but the Adults Only section of the resort was much more relaxing. Tips - Pre-book al la carte restaurants online 10 days before your vacation to ensure you get reservations - We did a private snorkelling tour with Marine Life Akumal MX which was a once in a lifetime experience. We saw turtles, rays, and countless varieties of fish. Darwin provided a professional and customized experience. My husband and I would happily visit this resort again.
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Dec 16, 2024
Easily 4 Stars!
From the service to the cleanliness to the room, to the entertainment, all 4 stars in my opinion. Can't say enough about the staff, especially Olga in the main buffet! We would seek her out every time we ate there. They were constantly cleaning the grounds, and the adults only pool was full with partiers but never overcrowded or annoying.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.