Resort Details
- Various Onsite RestaurantsYucatan – Main buffet restaurant is offering International cuisine for breakfast, lunch and dinner. Dress code applies (now with A/C)
Tequila - Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.
Monkey Burger – Burger shack and snacks open for lunch.
Las Olas – 24 hr food truck offering snacks and fast food by the beach.
Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.
Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
- Various Offsite RestaurantsAlso, access to the following restaurants located at:Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
La Casita – 24 hr restaurant offering snacks and fast food by the pool.
Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.
Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pharmacy†
- Phone services†
- Pool
- Safe deposit box
- Sauna†
- Solarium
- Spa†
- Transportation†
- Wakeup service
- Whirlpool
- Business Services†
- Internet Access†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 3 children's pools on-site.
- Children's program-Kids Water Park (with age and height restrictions)
-Kids clubCreate specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones. - Dart board
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- GeneralBOOGIE BOARDS (on request)DANCE LESSONSENTERTAINMENT PROGRAMMINIDISCOAEROBICS
- Golf location (onsite/nearby) †
- Hot tubThere are 2 outdoor hot tubs.
- Outdoor pool3 Outdoor fresh water pool
- Sailing †
- Sauna †
- Spa †
- Steam bath †
- Table tennis
- Tennis court †There are 5 lit tennis courts on-site.(1hour/client/day & on request)
- TheatreAmphitheatre
- Volleyball
- Water activitiesCATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )SNORKELING (1 hour/day/client & on request)
- Whirlpool3
- Golf †27/18 HOLES AND A 9 HOLE PAR 3 COURSE
Golf is located 1 mile away from the property
- Chapel ($)There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
- Other Local Attractions ($)Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16569 reviews-
Food was good hotel was pretty clean but I dont do good with bad smells! It smelled like bad sewage feces not worth it
It was ok! Food was great but the resort had a terrible smell especially in the bathroom near the buffet!! Rooms were cleaned daily. Fresh and clean towels were given daily which was great.There isnt much of a night life on the resort! Needless to say, I wont be returning! The smell really got to me!
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Quick review of New Year’s family trip to Bahia Principe Tulum Dec 29 - Jan 5
Our 32’nd visit to the Bahia Principe Tulum resort over 21 years both as a couple and family and our second large family trip of 19 persons. The resort is very good and the people are what make it special. The rooms are comfortable and of a good size. The food is fantastic, both in the buffets and the a la cartes. The New Year’s buffet and special food offerings is beyond belief. A good job is done careering to a wide a variety of tastes, dietary needs, and cultural preferences. Inclusive beverage offerings are varied and the bartenders skilled. There is a good selection of pools and the beach is stunning and large. The resort is very large and expansive and as part of the larger complex of the Bahia Principe resort it provides a good variety of things to do. It also means traveling as a large family unit you can hang together or get some separation if desired. It does also mean it can get very busy at times. Staff are very helpful and accommodating, doing what they can to meet needs and requests within the rules and boundaries constraining them. We once again renewed our wedding vows having done so there previously in December 2010. The wedding department is very professional and easy to work with. Communication was responsive and the flow of things easy. They took care of every detail and we were definitely not disappointed. The flowers, ceremony and celebration were fantastic. There are a few negatives The resort is very large and can get very busy. The shuttles can be congested meaning it can be difficult and time consuming to get around. During very busy especially at seasonal holiday time. The buffet can be overwhelmed with long lines to get in. Unfortunately, the back door to the buffet is not managed as it was several years ago and large numbers of people freely entered that way bypassing the line and adding to the congestion and backlog out front. Crowd control is not a strength. This year for the for the resort New Year’s eve celebration we purchased premium level, reserved tables by the pool. Sadly, not all access points to this area were managed we had to continuously keep chasing off people from our reserved seating area as they kept trying to take our chairs. Somewhat spoiling the experience. Daily many people would reserve chairs by leaving hotel towels on them and leave them vacant for hours which limited ability to find a space to sit during this very busy season. A few years ago, post renovations the loyalty program changed and was revamped and completely started over. There seem to be no credit to our 30 previous visits over the past 21 years loosing related benefits that we had previously enjoyed. With this change they have basically leveled the playing field taking away any incentive or advantage to lure us to return so we are now open to looking for other resorts that offer the same good food and service. We are lucky to have an amazing travel advisor who can unearth new opportunities and great travel experiences for us. Overall, we enjoyed an amazing family experience and enjoyed interacting with some really amazing resort staff.
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Great but several hiccups
It’s hard to not be happy in paradise! The resort is gorgeous, the coatis roaming the property are adorable. Fun poolside events. Beach wasn’t the cleanest and we never had hot water our entire stay despite asking daily for it to be fixed. Don’t snooze on the Indian restaurant, was our favorite meal of the week!
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Awesome Service
Beautiful facility. The most impressive part was the level of service we got on the dinner reservations. The service was just as good as at a place where I've spent $100 a plate. Shout out to Uvi at Tequila and Marco at the Indian restaurant, best in the business. We are going to make coming back a yearly thing after this visit
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Good
Rooms are hot and ac units need to be way better! Rooms need a little bit of an upgrade for what we paid compared to other hotels we have stayed in the area! Pools, service and food were Amazing as well as the drink!! Entertainment eas great and loved the trollys that passed by all the time to give you a ride to your destination!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.