Hotel Overview
This beachfront hotel personalizes all-inclusive vacations. Fantastic dining options, comfortable accommodations plus endless activities both day and night guarantee the most fun for the entire family. Discover a completely refurbished area that combines fun, entertainment and a great gastronomy option. LA ISLA, is a gastronomic area composed of a food truck with international specialties and an entertainment area for the whole family: kids club, playground area, revolving stage, climbing wall, shop and cooking lessons room plus psychomotor skill area for the little ones.
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9960 reviews
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Dec 01, 2024Nice but not the Bahia I remember
Lets start in the beginning. Check is was kind of a disaster. We had everything downloaded on our phones, passports scanned and got to the lobby after 3 pm. Room was not ready. Once in the room, my wristband key didn't work. Walk back to lobby with my bags. New key received, back to the room and key worked, but the air did not. Back to the lobby where I was not getting any help ( I hate to say it but it seemed like it was cause my Spanish is not what it used to be ) Losing patience, ( were 90 mins into check in process) I may have dropped the "F" bomb sort of under my breath , well that got the manager out and he had no problem upgrading my room to a wonderful room in Villa 24. Room was fantastic , zero issues with the room.. Short walk to pool and beach and both were amazing. The buffet was average at best, but its breakfast We ate at the Japanese restaurant, the steak place and El Olivo. All were A#1 !! ( make reservations before you check in on the app ) the app could be a little easier to navigate I have been to other Bahia's and this one needs a little attention and maybe a coat of paint. All in all I give this place a 5.5 to a 6 on a 10 scale For the deal ($$$) I give it a 8 I stayed at the Majestic Colonial just down the beach from Bahia and If I end up back in the D.R. I would prob stay there.
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Nov 30, 2024I would not recommend to anyone even though Bahia is a big name in tropical countries.
Lots of mosquitoes every where, even in the room. When ever you have a problem and need help, they always send you to front lobby to get help where they have only 2 staffs working and they asked you to stay in line where you know it's gonna take forever for them to help you. Room service is very poor. When ever you call, will take them 2 hours to get what you need. Language is the big problem over here, if you don't know Spanish than forget about this resort. Go somewhere else. Not enough amenities for kids. Though, kids club was very nice, all the staff in kids club was very good. They were good taking care of your kids.
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Nov 28, 2024
Poor service in general
Very poor service everywhere… front desk, room service, buffet, pools, poor service of internal transportation, bad smell in buffet area, poor service at restaurants, free amenities are not free, they charge you for “training” and even lounge chair at the beach.
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Nov 26, 2024Great vacation and lovely resort
My husband and I just returned from our vacation here and we both had a great time. The resort was huge and we felt it was kept very clean. The food selection was great but we did find the buffet food to always be cold no matter what time we went at. My husband mainly had the pasta because it was made to order so at least it was hot. The a la carte meals were all excellent. Staff was friendly, pools were great and it was an all around great time. Only real complaint was the mosquitos and sand fleas which were quite bad, but not really the resorts fault. We will know to be prepared in the future
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Nov 25, 2024
Room for improvement
Brunilda was wonderful and looked after us every evening. Always smiling and happy to serve us. Thank you! Location is great and the resort is enormous. Food is better than we have experienced at an all inclusive. Sadly on arrival the reception team tried to charge us $550 to upgrade to a refurbished room having already told our friends who arrived before us that we would be staying there and charged them $400. We were then told we didn’t have to pay if we tipped the reception guy. We said we didn’t have any cash so he said we could pay him personally the next day. He even called our room the next day to tell us he was working and waiting for his tip. We didn’t pay him. The truck stop serving fast food by the pool is a good idea but everything was cold - this needs attention.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.