Hotel Overview

Aston at Poipu Kai is a 372-room condominium resort on 70 acres in sunny Poipu, Kauai. This resort delights guests with beautiful ocean views, tropical gardens, and a wide variety of accommodations, including one-, two-, and three-bedroom suites.

You'll stay in one of five upscale condominium communities that comprise the resort, each with its own distinctive style. Your suite evokes the relaxed lifestyle of the Islands and includes a fully equipped kitchen and private lanai.

Each community also features a pool, jet spa, and barbecue area. A half-mile garden pathway winds through the resort, leading to spectacular beaches on both ends. To the west is Poipu Beach, considered one of the best beaches in the world. On the opposite end is Shipwreck Beach, ideal for surfing, fishing, and hiking.

Aston at Poipu Kai is conveniently located near dining, shopping, golf, activities, and attractions. Kauai's South Shore offers guests a wide variety of activity choices including kayaking, scuba diving, snorkeling, hiking, ATV tours, ocean cruises, helicopter rides, and much more.

Property Information

Year Built: 1981
Last Renovation: 1994
All rooms non-smoking: 372
Floors: 3

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Please note that there is no air conditioning in rooms. Units are cooled by ceiling fans and cross-ventilation through louvered shutters.
Advisory Policy for all NON-REFUNDABLE and NR categories: All bookings are final. No cancellations are allowed once bookings are made. Full cancellation charges will apply. Not combinable with other special offers or promotions. Applicable to new bookings only. Does not apply to Group bookings. Other restrictions may apply.
Advisory Daily housekeeping is available for a fee. Subject to change without notice. Guests must notify the front desk 24 hours in advance of cleaning. $65 per day + tax – 1 Bedrooms $75 per day + tax – 2 Bedrooms $95 per day + tax – 3 Bedrooms
Advisory Please be informed that all guests arriving after 5 pm will find instructions posted outside the office with a number to call for check-in assistance. The operator will verify the guest’s details and provide the security code to the safe located at the entry to the office to enable them to retrieve their key, written directions and a map to their unit. The following morning, guests are required to stop at the Office to register, provide a credit card and collect pool keys and island information.
Advisory Please be advised that effective February 1, 2022, the US Postal Service will only recognize the County assigned address for the office which is 1465 Pe’e Road, Koloa HI 96756. You may begin to use this new address immediately; however, please do not use the current address of 1775 Poipu Road, Koloa HI 96756 after January 31, 2022. Please update the new mailing address for any invoices or correspondences being sent to the Aston at the Poipu Kai.
Advisory Late Check-in Procedure: Please be informed that effective immediately; the office hours will now be from 7:00am – 7:00pm. Please be informed that all guests arriving after 7:00pm will find instructions posted outside the office with a number to call for check-in assistance. The operator will verify the guest’s details and provide the security code to the safe located at the entry to the office to enable them to retrieve their key, written directions and a map to their unit.
Advisory The following mandatory DEPARTURE CLEAN FEE are charged and collected by the hotel either at check-in or check-out. Cleaning Fee: 1-Bedroom Suite - $180+ taxes 2-Bedroom Suites - $250+ taxes 3-Bedroom or 2-Bedroom w/ loft - $325.00+ taxes 2-Bedroom Home - $350.00+ taxes 3-Bedroom Home - $400.00+ taxes Mandatory hotel-imposed fees are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory The following mandatory DAMAGE WAIVER CHARGE are charged and collected by the hotel either at check-in or check-out. Cleaning Fee: 1-Bedroom & 2-Bedroom - $79.00+ taxes 2-Bedroom w/ loft & 3-Bedroom - $99+ taxes 2-Bedroom Home - $109.00+ taxes 3-Bedroom Home - $129.00+ taxes Mandatory hotel-imposed fees are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A mandatory hotel-imposed fee $25 PLUS TAX per room per night is payable by hotel guest directly to hotel. Charge amount is subject to change.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Porterage fee: $10 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Rollaway fee: $25 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Late Check-in Policy (Guests arriving after 8pm):
Guests arriving after 8pm, must use the telephone outside the hotel's front office to reach the call center. The operator will verify the guests' details and provide the security code for the safe to retrieve their key and directions to their condo. The following morning, guests must follow-up with the front desk to complete their registration and obtain keys to the swimming pool. This procedure is displayed by the telephone outside the front office.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Please note that holiday cancel penalties apply when any portion of reservation falls under the holiday time period.

Rollaway/Air Beds are available at an additional fee payable to the hotel directly.

Cribs are free.

Porterage is available on request payable to the hotel directly.

Resort fee: A mandatory hotel imposed daily fee per room is charged and collected by the hotel either at check-in or check-out.

Mandatory Hotel Imposed Resort Fee (Effective November 1, 2019):
• DVD Now: unlimited access to movies
• WiFi internet access
• Reserved parking
• Starter kit of coffee and laundry detergent
• Local calls

Access to Poipu Beach Athletic Club:
• Resort style pool with waterslide
• Workout rooms (studio, weight/cardio rooms)
• Recreational courts (tennis, pickle ball, basketball, shuffle boards)
• New showers and changing facilities
• On-site restaurant (The Cabana Bar & Grill)
• Departure Pass Program: A place to relax and refresh before heading to the airport for their return flight home. Includes (1) locker and a private luggage storage area (additional cost of $25.00)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 382 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    BE careful of what you are told and given , ask about the AC and also the stairs !

    1> Aston at Poipu Kai is a property management company and not a hotel chain 2> We booked an airbnb type of accommodations with Aston . The main aim was to take part in the Kauai Marathon and we wanted to stay somewhere close by 3> The apt we got was a disaster . The temperature and humidity was so high during the week .The marathon was on September 1st. There was no air-condition thro the apt , only a portal ac was kept in the bedroom which barely cooled the place . The fans in the room barely rotate , just circulating the hot air! When we bought that to the attention of the management , they said that "oh we are a NON AC property management company" which is totally baseless, this is Kauai!!!! , It is not mentioned at all in the website! So we were not able to use the front room , kitchen or anything else except the bedroom due to the heat and humidity 4> The apt given was on level 1 and stairs to that were too steep, We had to carry our luggage up the stairs!!! If this was the deal then we should have been told upfront about it , we could have chosen something else more comfortable We stayed at the KAHALA 1901 Poipu Road, Unit 922 , posting this here so that it helps folks decide ! We also found a dairy which mentioned this air-condition issue way back in 2019!!! Also pls note that we paid 880 dollars for two days!!! 440 for single day with no air conditioning! Making it the most expensive rentals ever!!!! Having said this the front desk person Kaysha and John(the maintenance person) were very customer friendly and helpful. They provided us with two fans which did not help at all In a nutshell be careful of what you are given , ask about the AC and also the stairs ! There is no use of having a big apt if you can use only the bedroom and have to carry your luggage thro steep stairs

    Sep 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    DO NOT BOOK WITH PRICELINE

    Do not book this place through priceline, we were charged 100$/day in additional resort fees (Which includes taxes and fees) even though Priceline charged us fees and taxes on their website already. Priceline is scamming you. We enjoyed our stay but 180$ cleaning fee is ridiculous.

    Aug 16, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Insufficient air conditioning

    Only 1 room had air conditioning insufficient to cool the entire unit. Great location, close to 2 different beaches, hiking, and shopping. We saw turtles and surfers!

    Aug 01, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Surprise stay from many povs

    Can be a wonderful depending on which unit you get. The prices are a surprise and can be unpleasant due to the many additional charges and taxes

    Jul 23, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Big Mess

    There was no one there to check me in, and it took me 30 minutes to figure out how to get the room key from the lockbox. The worst part was that the instructions for accessing the room were distorted, cumbersome, and incomprehensible. I was told to get the keys from the lockbox in front of the room. If I had known it would be such a hassle to check in, I would not have booked the hotel. I booked over the phone, and the quoted amount was lower than what I ended up paying. The resort fee only included the swimming pool and nothing else. Unexpected charges of $100 each appeared on my credit card on multiple days. When I called the hotel, they said their system was down and promised to call me back, but no one did, leaving me anxious. I will never return to this place. While the location and room were great, the service was terrible. No additional pillows were provided, and there was an extra charge for everything, even an additional fan. The AC was only in one room, and if you asked for another, there was an additional charge. I went to celebrate my child's birthday, but they had to sleep without AC.I booked two bedroom but ac is only in one. This place is not worth the price .

    Jul 21, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.