Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1939 reviews
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May 04, 2025Positive Experience
Maria at check-in was very friendly and made the check-in process very easy and was able to get my room ready for an early arrival. Overall, I had a great experience, with the deluxe suite I stayed in. The room was clean and very affordable. I would definitely come back to the Aqua Aloha on a future visit.
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May 01, 2025
Solo trip
location was great. my purpose for the trip was a change of scenery. property was close to a place for a great morning walk right outside, walking distance to restaurants and waikiki beach. i have all access to CorePower Yoga and the property is a short drive to either Ward or Kahala. property was perfect for me. its well maintained. Ice machine, filtered water, massage, and bar are all in the lobby area. paid parking available for a daily fee.
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Apr 15, 2025Neither this hotel nor their parent company, Aqua-Aston are BBB accredited. AVOID at all costs!
Neither this hotel nor their parent company, Aqua-Aston are BBB accredited. AVOID at all costs! TLDR; Shady business practices like hidden fees. I originally booked this hotel through a package deal at Priceline. Prior to booking, I was shown information such as 24/7 check-in (which I needed due to my late flight arrival time) and that the price was all inclusive of taxes and fees. After booking, which was non-refundable, I come to find a message from the hotel that check-in after 9 PM is not possible. I contacted the hotel to coordinate and came to find out there is a resort fee of $40 per night. This was not part of the original terms I signed for on Priceline. After contacting a supervisor at Priceline, they confirmed that there was indeed false advertising. Both Priceline and I ended up speaking to the manager, Maria, who absolutely refused to refund me or Priceline. Come on, if this was a legitimate business, would they be this desperate to refuse a proper refund? Insane! This property, Maria, and the whole Aqua-Aston company suck harder than a succubus. AVOID!
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Mar 09, 2025
Perfect location and price
My husband and I had a great time in Hawaii. This hotel was reasonably priced (so i could spend my money on shopping, excursions, food, etc) perfect location (near shopping, beach, great restaurants within walking distance), nice staff, especially Jenevah. I would definitely come back and stay here! Mahalo!
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Feb 18, 2025
Fantastic Stay at the Aloha Aqua Surf Hotel.
A Fantastic place to stay and a great value!!We recently returned from a 7 day stay in Waikiki and the Aqua Aloha Surf was our Hotel. Excellent!!! The building was clean and modern, although I was told it was built in 1968, it was tastefully appointed with a nostalgic flair. The room service was even better than the larger chain Hotels on the beach ,where we have stayed before. Always courteous and friendly were Florence, Jemenah and Raymond. The front desk staff were also excellent and I plan to stay at the Hotel on my next trip. Great hot water and water pressure and no bugs...we had bugs at the big expensive Hotels on the beach and we are never going back there again. Love the Aqua Aloha Surf.
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