Hotel Overview
The fascinating Oceanarium, built in 1979, has become a popular Honolulu area attraction. The three-story, 280,000-gallon, larger-than-life aquarium provides incredible views of nearly 400 fish from more than 70 different species of Indo-Pacific marine life. Don't miss this unique Waikiki Beach experience, offering an incredible glimpse into the marine life of Hawaii and the surrounding ocean. The hotel's team of divers feed the Oceanarium fish several times a day, to the delight of guests and restaurant patrons.
Regarding its location, Alohilani Resort Waikiki Beach is a hotel oasis in the heart of Waikiki, on land owned by Hawaii's last reigning monarch, Queen Lili'uokalani. The hotel is a wonderful home base as it is steps away from the beach, as well as Waikiki's buzzing culinary scene, high-end shopping and vibrant nightlife. The hotel is also located nine miles from Honolulu Airport, four miles from downtown, and two blocks away from the Honolulu Zoo, Kapiolani Park, and the Waikiki Aquarium.
Perfect for couples, families, and frequent travelers, Alohilani Resort Waikiki Beach offers welcoming accommodations. Choose from 839 comfortable rooms and suites with sitting balconies and traditional Hawaiian dŽcor, dramatic ocean views and unlimited access to all the sun, surf, shopping and dining that make so Honolulu alluring.
Welcome to one of the best pools in Waikiki. Swell Pool & Bar is the place to be in Waikiki. The stunning 5th floor pool deck offers a poolside experience like no other. Relax in the saltwater infinity pool overlooking Waikiki beach. Reserve a private cabana for the ultimate in poolside luxury. Hungry? Enjoy a variety of options on the extensive menu from pupus, salads, sandwiches & more, as well as signature drinks.
Location
Across the street from Waikiki BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates upon arrival and may not be eligible
for any promotional offerings.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed daily resort fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
• Bottled Water: Two complimentary locally-sourced bottles of water per room, per stay. Purified water stations also available in resort lobby
• Fitness Center: Daily access to Fit Waikiki Wellness Center.
• Hawaiian Cultural Classes: Classes includes Queen’s legacy tour, lei making, hula lessons and Hawaiian lessons
• Honolulu Museum of Art: Enjoy complimentary entry for two guests to the Honolulu Museum of Art when you show your guests room key, Reservations are quired by calling 808.532.8700
• In-Room Coffee: Enjoy a selection of signature ‘Alohilani coffee by Hawaiian paradise Coffee and tea from the convenience of your guest room
• Internet Access: Wireless high speed internet access in guest rooms and throughout the resort
• Local Newspaper: Available daily at Guest Services
• Oceanarium Educational Program: Conducted by the ‘Alohilani Oceanarium dive team. See daily event listing for details
• Parking: Pay for Self-Parking and be upgraded to Valet Parking service for the first night of our stay
• Phone Calls: Unlimited local calls and up to 60 minutes long distance/international telephone calls per day
• Portable Phone Charges: Available for use from Guest Services
• Self-service 24-hour workplace: Complimentary boarding pass printing and copying services
• Spa Service Credit: $20.00 per room per stay at Fit Waikiki. Please note spa services must be reserved. Contact 808.921.6171 for reservations.
• Surfboard Storage: Self-serve locking surfboard racks with unlimited use during your stay (subject to availability)
• Tennis Courts: Access to ‘Alohilani’s 9th floor rooftop tennis courts. Tennis equipment available at Fit Waikiki.
• Beach Candy: Guests can select from a wide range of items from Beach Candy store located at Twin Fin hotel located at 2570 Kalakaua Avenue to further enhance their beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Surfboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2785 reviews-
Disappointing Stay
We arrived early and found short lines with two friendly staff members at the desk. One staff member greeted us while looking down at their monitor. They immediately began working to find us a room. We were early but had no choice due to our flight. They mentioned a room on the 30th floor that was almost ready, or a room on the 3rd floor that was being cleaned or had an issue on the patio. We said we weren't in a rush and were willing to wait for the higher floor. We asked if we could leave our bags to explore the area, and they said they would text us once the room was ready, which they estimated would be a couple of hours. We returned to the hotel around 2-4 PM, but there was no message. The line was long, and it seemed like a group of military personnel were checking in. All the front desk agents were busy. When we finally reached the counter, a rude woman assisted us. We explained that we were waiting for our room and provided our information. She made rude comments about other guests checking in and assigned us a room on the 7th floor. When we mentioned the earlier promise of a 30th-floor room, she rudely stated that it would require an extra charge and that the morning staff should have written a note. She seemed exhausted and disengaged, even having a side conversation with staff members. We paid the resort fees and went to our room. At the bar, we were told that our room had a charge block. Frustrated, we returned to the front desk, where a kind staff member informed us that we hadn't paid the room deposit. We were embarrassed by this oversight. Throughout our 10-day stay, we had no trust in the hotel and opted out of daily room cleaning. The room itself was plagued by nightly noise from the patio above. The only positive aspects were the hotel's location, lobby, and the kindness of the housekeeping staff. However, the poor service from certain staff members significantly detracted from our overall experience.
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Do you trust hotel concierge????
The hotel is nice but they do not have a CC real concierge. Do not use it! They charge large mark ups for standard tours you can get anywhere on line. For two tickets on Polynesia adventure they took a $130 which could have been bought on discount sites for $112 for $180. They have sign concierge but it is a tour operator with large mark ups. On top of that they said tour had lunch etc included….. not true! They stop for you to buy lunch but they stopped providing it a year ago. I don’t blame the tour company but the hotel needs a real concierge not one set up to rip you off.
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Misleading and Underwhelming
This resort falls far short of the 4- or 5-star rating it claims to have. We booked through Costco, which listed the Alohilani as a “5-star resort” with a user rating of 4.2 at the time. Unfortunately, our experience aligned with every negative review we later read. Be sure to carefully filter and read all reviews before booking. Here’s our breakdown: Positive * Staff: The staff are incredibly kind and helpful, and their professionalism stands out. * Valet & Check-In: The valet and check-in experience create the illusion of a luxury resort—unfortunately, that’s where the positives end. Negatives Hallways & Elevators: * Carpets and baseboards are visibly dirty and appear to have never been cleaned * Popcorn ceilings are outdated and unbefitting of a supposed 4/5-star property * Musty, dusty odors permeate the hallways—terrible for anyone with allergies Rooms * Smell: The mildew and mold odor hits immediately upon entering and doesn’t dissipate, even with AC or fresh air. * Cleanliness * Carpets in the room are just as dirty as the hallways. Bring slippers. * Shower and sink looked rinsed but not thoroughly cleaned or sanitized. * Baseboards are dirty. * Bathroom: The sink area is tiny—barely enough for one person * Pillows: You’re left with two poor options: rock-hard flat pillows or lumpy soft ones. Mixed Experiences * Water Temperature: The shower and sink water get dangerously hot—be careful. * View: A “partial ocean view” was as described, but noise from Waikīkī detracted from the experience. * Clean Towels: At least the towels were clean.Overall, the friendly staff and valet team cannot compensate for the poor room quality and lack of cleanliness. This resort is not worth its advertised rating. * Comfortable Bed * Pool: appeared clean, towels readily available. The crowd this place attracts though is definitely mixed.
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Great stay in Waikiki
Wonderful service from the valet, very responsive and respectful, so with concierge and reception. Beds were comfy, bathroom essentials were plentiful for four people, with the exemption of coffee, although we went out daily. Enjoyed the poolside entertainment and food was delicious. I would definitely come back and recommend Alohilani.
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Good with some problems
First the good - the location of the hotel is great, right across the street from the beach and walkable to anywhere in Waikiki. Our room was in the "beachside" building with partial views of the ocean from the balcony, on the 5th floor. (The 5th floor is also access to the pool/bar area, so if you want quiet, ask for a different floor as you will hear all the people passing by to get to the pool at night. This area of Waikiki is busy all day and night long, so a higher floor might be your jam.) The room was clean and spacious. The bathroom was fine - no tub, not the most luxurious bathroom, but it was clean and came with lotions and potions (but not the little extras like cutips and nail files that you get at some nice hotels) There is a good pizza restaurant and ramen place in the lobby, both reasonably priced, and you can take-out to your room. The not so good - while the rooftop pool is a nice touch, there are not nearly enough lounge chairs for their capacity. Not even close! So if you arrive any time after 9am, forget it. There are ten premium chairs in the shallow end of the pool, but you have to pay for them. Considering you are paying a $50 resort fee daily and there are not enough chairs, it was infuriating. The staff direct you to sit in the bar area when there are no more chairs, but this is a level down from the pool. There are some very tired sofas with sagging cushions in this area, and then lots of tables and chairs. It is not exactly the relaxing-by-the-pool day you might have envisioned for your hard-earned vacation. They don't have beach chairs for guests, so that's not an option either. The cabanas look amazing in the photos, but also come at a pretty cost. Also maddening is the advertising in numerous places of their happy hour from 3-5pm. But when you go, the staff simply say, "We don't have happy hour." The pool is not heated, in case you care. And there were lots of kids when we were there - screaming Marco Polo and jumping into the hot tub, which was so counter to the bar vibe the hotel had going. It would have been nice if the hotel staff whispered politely to the parents that their little ones were disturbing many of the guests. If you want an adult vacation, this may not be the hotel for you.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.