Resort Details

OnSite Dining
  • Cielito Lindo

    Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.


  • Fuji

    This popular a la carte restaurant features Asian cuisine specialties.

  • O’ sole mio

    An Italian specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.

  • The Pizzeria
    World-class pizza and sandwiches are available for all guests. 
  • The Snack Bar

    The Snack Bar serves a variety of lighter fare, including hot dogs, hamburgers & sandwiches.


  • Topaz

    Enjoy buffet-style dining in the resort's main restaurant. Topaz features a unique selection of international cuisine, including pairings with themed nights.  Topaz is open for Continental breakfast, breakfast buffet, and dinner.


  • Various Lounges/Bars

    - Ambar Bar 

    - Aqua Bar 

    - Disco Bar 

    - Lobby Bar/The cocktail bar 

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Wedding and honeymoon programs available.  Please contact the Wedding Coordinator at the hotel directly for availability and pricing.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club with supervised activities (ages 4-12)

    The new Kids Club is a nine-to-five activity center for children ages 4-12, showcasing a new video game room and a children's pool in the shape of the world's most famous mouse. Children will have a blast at the Mini Disco with piñatas, games and dancing everyday.
  • Direct access to a beach
  • Motorized Water Sports †
    Wave Runner, snorkeling, diving tours and deep fishing opportunities are available. 
  • Non-Motorized Water Sports

    A variety of land sports are available, including
    volleyball, beach soccer, table tennis, a multiple use field, shuffle board, giant chess board, billiards, playing cards, board games, aerobics, and  two lighted tennis courts.

    Water sports include non-motorized activities such as kayaks, snorkeling, sailing, water polo, aqua aerobics, boogie boards.

    Daily activities programs hosted by recreation staff in a variety of languages

    Kayaks, snorkeling, water polo, aqua aerobics, boogie boards, sailing, and windsurfing are also available. 

  • Pool
    Allegro Playacar features three pools: one for relaxing, one for activities and one just for kids. This property also has swim-up bars.
  • Spa †
  • Tennis court
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    A golf course is located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly shows and entertainment: Guests also will enjoy a different and spectacular show every night such as "Boogie Dreams," taking you back to the 70's and 80's, or "Ingenious" the magic of Irish dancing and circus, performed by the resort's dancers.
Off-Site Attraction
  • Chichen Itza
  • Playa Del Carmen Town
  • Other Local Attractions
    A definite advantage of the resort is definitely its geographical location: it is close to Cozumel, Akumal and all the archeological park, towns and ecological activities

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10500 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good quality, reasonable price.

    Returned from a two week stay at theAllegro Playacar in Playa Del Carmen, Mexico. This is a four star resort with something less than 300 rooms, 4 restaurants, 3 bars, 2 pools plus a kids club, and a reasonably equipped fitness facility. This was our second visit to this resort, first being over 10 yrs ago. Our room was by the pool in one of the rear buildings which I would not recommend as it was next to another resort that was quite noisy. Buffet restaurants were very good although they open alternatively, the main restaurant open for breakfast and dinner and the poolside buffet open for lunch. Would have been nice to have more of a choice. Rooms were very good although showing little signs of age, we had a drain line for the air conditioner plug and cause a small flood and had a door lock stop working so we couldn’t get into our room until it was replaced. Both times staff responded fairly quickly and the problems were solved. Staff were exceptionally good both in the restaurants and the bars. Pools weren’t crowded, there was no scrambling for pool loungers, a lot remained empty until well after 10:00. Pool activities were ok with 2 or 3 per day with a couple on the beach. The beach was very nice, a contrast to when we had been here before. At that time most of the beach had been washed away. This was a very enjoyable stay although they open alternatively weather was not cooperative for the second week. I would recommend this resort to anyone who wants the convenience of the closeness of a lot of attractions along with fairly quiet and comfortable resort.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely resort

    All the staff was so friendly, especially Alejandro in the lunch restaurant and Ricardo at the breakfast buffet. The First Club pool was delightful and heated. The resort itself is beautiful and feels intimate, but it didn't feel crowded. I would love to come here again.

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic vacation

    This was our first time at Allegro Playacar . We vacationed with our friends that were there last year . Service was excellent and food was top notch ! Beaches are beautiful and location is great !! We will definitely be returning! Thank you so much !!

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful service

    Wonderful family/couples hotel right on the beautiful beach. Good food, great service, large and clean rooms. If you are an early sleeper as for a room away from the show. Gluten free folk will need to ask lots of questions, although there are plenty of options, Only 20 minute walk to town which I found very safe, and taxis are on a fixed fair system if you get an official taxi, which is very easy.

    Jan 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Service

    Excellent staff, always willing to help and serve who makes your stay very pleasant and comfortable. Thank so much!

    Jan 26, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.