Hotel Overview

The family-friendly Allegro Cozumel Resort is located on the beautiful island of Cozumel and overlooks the Caribbean Sea on San Francisco Beach. Cozumel International airport sits only 15 miles away, and the resort is only a 45-minute ferry ride from Playa del Carmen. Nearby Palancar Reef is considered one of the top five diving destinations in the world. Guests staying at Allegro Cozumel Resort also enjoy one of the best beaches the island has to offer. Children will have a great time, too, with fun, games, and supervised activities at the Kids' Club (ages 4-12). 


At the Allegro Cozumel Resort, the all-inclusive plan offers: 5 restaurants.


Guests staying in a Superior Premium Level room can take advantage of private check-in with complimentary internet, luxurious in-room amenities, daily restocked minibar, exclusive access to the Santa Rosa Lounge with continental breakfast, snacks, and self-service bar, preferred room location, and distinctive bracelet!

Location

Beach
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM) : 15 miles
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1992
Last Renovation: 2016
Accessible rooms: 4
Floors: 2
Total rooms: 305

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9421 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Loved that it wasn’t an over crowded resort.

    Overall we enjoyed being able to find a seat either at pool side or at the beach. Very clean resort and staff were very nice. 5 min walk to beach from anywhere, it was nice to see many generations of families all enjoying each other and meeting up. Great family get away spot !!!

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Best part is the beach! ⛱️

    The Allegro has an amazing beach. The best part of this entire resort is the white sandy beach. The rooms are very small, but very well appointed. A great layout for a smaller resort. The frontdesk, bartenders and maids were all great, no complaints about this. The al a carts we enjoyed very much, best place to eat. The biggest disappointment was the buffet. But over all we had a fantastic time and loved the beach!

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great time!!!

    Had a blast! Love that there is a stretch of sandy beach, wonderful service, friendly staff, super clean, dive shop on resort, pier for scuba boat pick up, fun entertainment, easy to get around resort, not a busy resort, laid back, always stocked fridge. Overall a very good stay. The ONLY thing I didn’t like was the food. It was just okay. Would love to have more restaurant choices…hibachi was always booked. We stayed 7 days and never got to do hibachi because it was always booked yet the restaurant was never full. Just limited staff is guess, so that was a bummer. We upgraded to premium thinking we would have better food, but the only food I liked was the breakfast. The buffet is not appetizing, it’s not really good at all. They need to get better quality food and better tasting food for lunch and for buffet. The Mexican restaurant was really good and the Italian restaurant was too. Breakfast at premium is good. My only suggestion is BETTER BUFFET FOOD!! And the rooms are small too but that isn’t too big of a deal because we didn’t stay in our rooms other than to sleep.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort with great service!

    We visited this resort for 2 weeks in premium with great service in the Bella Rosa lounge . Omar,Alfredo,Christian and Luis make thisiplace memorable. The beach,,the grounds are meticulously kept. Cynthia kept our room clean and replenished everyday. The food at buffet and all restaurants were excellent . Ingrid in the buffet remembered what we drank when we went.we loved this resort and will definitely be back.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Better options in Cozumel

    This was our first trip to the Allegro in 25 years. Check in was smooth. The rooms are in palapa style four-plexes. The rooms are small, with limited amenities, and in need of an upgrade. Our main entry door allowed.daylight (and bugs) in. We upgraded to the premium level, which provides benefits that do not compensate for the price increase. The beach is nice with plenty of loungers. Food at the buffet was fair but repetitive. Limited signage regarding food ingredients. One of our group has food allergies. Replenishment of popular items was slow. Service was abysmal. Getting drinks was difficult, getting refills required flagging someone down. Not once did I get a coffee refill without asking. We ate at the Mexican restaurant: food good, service better. The Oriental restaurant was best in food and service. Housekeeper Silvia, did an excellent job. We have stayed at other all-inclusives in Cozumel, so we are familiar with the level.of service others provide. The Allegro does not meet the same standards.

    Dec 23, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.