Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3320 reviews
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Mar 14, 2025Prime Location But Has Fallen Into Disregard by Management
To write this review was quite a heartbreaking one because I remember the first time I stayed here in March 2023 when I was still considering Spain as my new home, this was actually still a nice hotel. The hotel has clearly fallen quite far from grace. Two years later, the management hasn’t maintained this hotel well, seemingly focusing on “efficient operation” rather than “guest experience. First the minor things: elevators are extremely slow and the elevators you get are almost always the ones that are furthest away from your floor. Don’t know what’s the deal here but clearly they need to fix this technology, if they can call it that. Secondly, air cons don’t work. In March, when the temperature was already 15-17°C, there was no option to put the temperature to 20°C. Because the air-con system is centralized, only heater was activated in March, and the room was constantly a balmy 25°C. The hallway and the lobby actually have much better and more comfortable temperature that’s ideal for sleeping, so this creates a very sweaty night sleep. Check-in and check-out are also a huge chaos nowadays here. It’s not even the high season yet and lines during 15:00-16:00 window hour are already so long it goes from the reception all the way down the stairs to the entrance door. Definitely avoid. If you want a good hotel in the area, use Vincci Hotels.
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Mar 10, 2025A nice, slightly dated hotel in a superb location
I was there for three days at the beginning of March. The hotel has a great location in the historic center and close to the port. Everything is within walking distance. I am a Marriott Ambassador, I was upgraded to an apartment, but unfortunately after I got home from the trip it turned out that I was charged more than 60 euros more than I should have according to the reservation (the room was 540 euros for 3 nights). This is the first time this has happened to me at a Marriott hotel. I want to recommend the rooftop bar and restaurant, it has a great view and very good cuisine.
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Mar 08, 2025Excellent Location & Very Comfortable
We enjoyed a several day stay at this hotel which was located near many many places we could walk to. Hotel staff were welcoming and we received a very large cake as a bonvoy gold member welcome gift . (A smaller cookie version would have been fine since that was giant for 2 people.) The beds were comfortable as expected at a Marriott property. The hotel offers laundry service but you are charged per item so that would be an exorbitant price if you’ve been traveling and have lots of clothes to wash. Fortunately there’s a laundromat within walking distance and it’s one of the cleanest laundromats we have ever used ! The rooftop bar looks very cool but we never had food and drinks there. We just took a look and were impressed .
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Feb 24, 2025
Fabulous hotel experience in Malaga!
We absolutely loved this hotel! From the moment we walked in the door until the moment we left, it was perfection. On top of great and friendly service in all areas (doormen, front desk, elevator staff, housekeeping and dining staff). We were thrilled to be upgraded at check in to a huge corner suite with a large ocean view balcony from which we watched the fantastic Carnival parade (we hadn't known we'd be there for it and that was fun!). We also found a delicious treat waiting in the room for us. This hotel has a perfect location ...near Cathedral, Alcazaba, Picasso Museum. We took a nice walk to the beach and dined along the water there. We didn't want to leave this wonderful place! Thank you!
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Feb 17, 2025
Entry to the rooftop bar
The staff on the door pick and choose who to let in depending on their mood - and are most unpleasant which is quite surprising for somewhere that isn’t really exclusive. My husband and I went up to the bar in the daytime and our Son attempted to come in to join us for a drink to enjoy the view with us. He was told he wasn’t wearing the right clothing - even though in the bar itself most people were in shorts or jeans and trainers - he was wearing smart shorts and smart trainers. Even though my husband went to the door to explain he was with us, they turned him away and expected him to stand in the street. Sadly not representative of other hotels in this chain . I do not recommend this rooftop bar due to rude hotel staff on the door.
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