Resort Details

OnSite Dining
  • Various Bars
    o GINGER SIGNATURE BAR: Lobby Bar. 
    o RUM REPUBLIC SPICE & SUGAR BAR: Sample some of the best rum in the world before dinner at Tokimeku or Mina. 
    o BETWEEN LOUNGE BAR: This bar between two culinary concepts—Blue Agave and Mascalzone Restaurant.
    o KANNA: Serving both the pool and beach areas.
    o FAHRENHEIT BAR: is a Bar in the Adults Only side.
    o 90 DEGREES: Exclusive for The Reserve (Adults Only).
  • Various Restaurants
    o TOKIMEKU: Asian restaurants-a combination of cooking styles, showcasing Chinese, Japanese and Thai gastronomy.
    o MINA: A casual steakhouse.
    o BLUE AGAVE: Mexican street cuisine
    o MASCALZONE: rustic italian trattoria-style restaurant. 
    o THE LUNCH BOX FAMILY KITCHEN: an international buffet. 
    o FLORA BY LEANDRO DIAZ: Adults Only Restaurant- Dominican and Caribbean flavors- Vegan gastronomy too.
    o MALVA: Adults Only International Buffet. 
    o KICKS SPORTS & FUN BAR: This friendly sports & fun bar 
    o SANTÉ: Exclusive Restaurant for The Reserve (Adults Only), Mediterranean 
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Banquet facilities†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Banquet facilities†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Horseback riding†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the front desk for pricing and information. 

† Fees may apply

On-Site Recreation
  • Bike rental
  • Children's pool
    There are 2 children's pools onsite.
  • Children's program, onsite
    Children ages 1-12 can enjoy the onsite Kid Zone at Paradisus Palma Real and The Reserve at Paradisus.
  • Direct access to a beach
  • Fitness center on-site
    Fully equipped gym.
  • Gambling †
    Poker table, roulette, black jack and slot machines.
  • Horseback riding †
  • Motorized Water Sports †
    Banana boat, deep sea fishing excursions, parasailing, scuba diving, snorkeling excursions, glass bottom boat.
  • Non-Motorized Water Sports
    Kayaks, catamaran, snorkeling, water pedalos.
  • Pool

    The hotel has 37,600 m2 of pool area available for guests of all ages.


    One main pool with 6 hydromassage areas, one for children, one for adults only (exclusive for Royal Service guests) and two pools for Club Meliá guests (one for adults and one for children).

  • Scuba diving †
    Scuba diving for PADI certified divers.
  • Spa †

    Yhi Spa – Paradisus Palma Real
    The Yhi Spa is a seductive oasis of luxury for living energetic experiences in beautiful natural surroundings. A shrine dedicated to beauty and wellbeing, where taking care of the body and soul is our priority and provided with a high quality service. The elegance of the stunning setting combines with sweet details to awaken the senses.


    The hotel offers a fully equipped YHI Spa & Wellness area measuring 2,200m2 where you will find treatment and massage rooms and a wonderful hydrotherapy area. Take care of your body and soul as you unwind in the relax area enjoying a delicious lemon tea or natural juice. Enter the world of YHI Spa and discover a new concept of wellbeing.

  • Tennis court
    There are tennis courts and 2 paddle tennis courts.
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
On-Site Attraction
  • On-site Entertainment
    Le Cirque - dinner and show
    Party Animals - Dinner and show
    Chill out night at Gabi Beach
    Dominican Passion
Off-Site Attraction
  • Palma Real Shoping Village

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 24429 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very restful

    We had a great time at the Paradisus. We stay for a full 7 days. It was very quiet and relaxing. We stayed in the adult section and we had the premium service. Because the resort was in between the shoulder and the high season we had the concierge to ourselves. The beach was wonderful the palapas were plentiful and it wasn't very crowded. Typical restaurant fare. Best restaurant was Sante for lunch and dinner. Best breakfast was at the buffet.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it!

    We just completed our stay here for the third year in a row. Needless to say, we love it. The staff is always friendly and helpful and our concierge Basilio was the best! He made our stay even better by helping with setting up a spa day and our evening meals. Looking forward to seeing him again when we return in December!

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    One of the worse birthday vacations ever

    Review: I’ve visited Punta Cana over 10 times and have always loved it—until my most recent trip, which was, unfortunately, the worst vacation I’ve ever had. What was supposed to be a special birthday getaway turned into a frustrating and disappointing experience due to the lack of commitment to customer service across the board. From the concierge staff to the waitresses and housekeeping, the service was consistently subpar and unprofessional. There were countless issues during our stay, and the problems completely overshadowed the few good moments of the trip. To make matters worse, we were charged twice for our stay and are still working on getting a refund. This experience has left me questioning whether I’ll ever return to Punta Cana, a destination I once loved. I truly hope the resort takes steps to improve its service and prioritize its guests, as this experience was far below expectations.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pool bar bartenders

    Thank you to Victor, Jorge, and Luis at the pool bar for their amazing service. They really contributed to our experience and made us feel like family. We miss them already! Overall, everyone was very friendly and welcoming. Beach was also incredible.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    THE BEST!!!!

    Santè was the best restaurant!!!! Make sure to go there. BEST SERVICE!!!!!!!!!! Everyone is so friendly and kind and the service is top notch. Do not hesitate to book here as the food is also delicious!!!! Paradisus is a beautiful resort with many ammenities.

    Jan 12, 2025
Hotel Advisories
  • AdvisoryA room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Allowed:
    •Dogs of all sizes and ages are welcome to stay. 
    •Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    •In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    •Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    •Natural dog food is available upon request through Room Service. 
    •Access a local digital guide highlighting nearby pet-friendly services and attractions.

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