Resort Details
OnSite Dining
Bana Restaurant
This contemporary Pan-Asian restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Asian fusion menus include
both Western and Eastern style sushi being served.
•Cuisine: Japanese fusion
Blue Agave Bar
Agave is the key to great tequila, trust us. Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant. With pride in all Mexican flavors, Blue Agave also offers a full range of national beers
and, of course, traditional margaritas!
Blue Agave Restaurant
Tacos and tequila are a match made in Cancun beach heaven. This Paradisus resort favorite offers Mexican staples and a wide assortment of authentic foods, tequilas and beers. Let our friendly staff take you on a tour of the country’s flavors.
Type of cuisine: Traditional Mexican taqueria and a wide selection of traditional dishes combined with the best mezcales, tequilas and beers.
Coco's Beach Club
Picture yourself on the beach, the soft, white Caribbean sand and warm, turquoise waters, with a cold, refreshing cocktail in your hand. Beach Bar is true to its name and conveniently located on the beach.
Enso Restaurant
• Exclusive The Reserve restaurant
• Cuisine type: International
• Schedule: Breakfast, lunch and dinner
• Access: The Reserve guests, families and adults
• Dress code: Resort casual
• Opens daily
Food and Beverages Spots:
Nespresso Coffee Corner
? Coffee and pastries to enjoy sweet moments Gelato Corner
? Artisanal ice-cream Food Truck
? Snacks by the pool
Fuego Restaurant
Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you. Ceviche and the freshest seafood come together in one of our best restaurants. Your tastebuds will need their passport for this culinary voyage.
Type of cuisine: lunch - Burger Boutique; dinner - “Nikkei Style” Peruvian cuisine
Ginger Bar
A great place to sample delicious cocktails, accompanied by stunning views of the beach and sea. Easy
and perfectly situated to let you enjoy Cancun’s beautiful beaches and views.
Ginger Lounge
Guests can enjoy tropical smoothies and trendy cocktails in this eco-chic style bar with natural tones and
pastel colors.
La Palapa Bar
Exclusive for The Reserve guests. Adults only.
La Palapa Restaurant
International gourmet cuisine
This is The Reserve VIP excusive treat where scrumptious la carte entrees and impecable service are on the menu. Overlooking the calming waters of the Caribbean, our expert staff delivers everything from enticing salads to specials made to leave you smiling.
Access: The Reserve guests only.
Malva Food Bazaar
Open for breakfast, lunch and dinner, Malva Food Bazaar will offer guests a wide range of enhanced dining options, including a bakery with fresh bread baked every day and a specialty smoothie and juice bar. During lunch and dinner, guests will be able
to pick from world-cuisine stations including, salads, meat, fish, and plenty of vegetarian and vegan options.
Mole Restaurant
You have never had Mexican food like this. Now you can experience the authentic, rich flavors and various layers of Mexican contemporary cuisine. The food is the star at this restaurant starting with special made-to-order quesadillas.
Tradition and modernity combine in the decoration. The best table in the house goes to the corner overlooking the Caribbean. This might make for the best Mexican meal of your life.
•Cuisine: Contemporary Mexican
Red Lounge Bar
Guests sip on tropical cocktails as they sway to music carefully curated by the DJ in this modern, sexy lounge. Close your eyes and you can almost feel the warm waters and hear the voices of guests enjoying this hot spot.
•Adults only
Sal Steak Cave
A Steak Cave for meat lovers where the best cuts combine with exquisite roasting techniques to produce the most succulent results in an adults-only space with a central open kitchen, dry-aged beef and a wine cellar. SAL is a must-taste restaurant.
•Cuisine type: À la carte Steak Cave
•Adults only
•With additional charge
Sunset Grill
• Excellent option in front of the pool to taste healthy and traditional snacks.
• Cuisine type: snacks
• Schedule: lunch
• Access: Paradisus, The Reserve guests
• Opens daily
Swim Up Bar
In this water paradise one doesn’t have to leave the pool to order the next round of drinks. This swim up bar located in the South Pool is a great gathering spot for guests to sip and mingle under the glorious Caribbean sun.
Toji Bar
Chai, Ginger, Cardamom, Tapioca, Green Tea and Lichee are just some of the Asian inspired ingredients that flavor the cocktails in this Cancun paradise. Sake, paper lamps and décor accents come together for a full Asian-inspired experience.
Vento Restaurant
The Mediterranean serves as the inspiration for Vento. The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean-inspired menu. Diners can enjoy pizza from a wood-fired oven and freshly made pasta.
On-Site Amenities
- 24-hour room service†
- Boutiques/stores†
- Business center†
- Children programs
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services
- Pool
- Restaurant†
- 24-hour room service†
- Boutiques/stores†
- Business center†
- Children programs
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services
- Pool
- Restaurant†
- Room service†
- Spa†
- Tennis court†
- Travel agency†
- Turndown service
† Fees may apply
On-Site Recreation
Children's program
Baby Club: 1 to 4 years old
Kids Club from 5 to 10 year old
Golf †
Stepping onto the beach is some people’s idea of the perfect vacation. For others, it is putting the ball in the hole 30 feet away. If you are either of these types of people, then we have you covered. Just steps away from the hotel or beach you can shoot
a quick 9 holes on our par 3 course.
Gym
The spacious gym includes a combination of cardio and resistance equipment with treadmills, climbers, exercise bikes, weight training machines and free weights. As part of the holistic approach and methods of Yhi Spa, the Wellnes Center offers Yhi Moves,
which includes fitness, personal training and wellness activities with personal trainers that evaluate the individual needs of each guest and develop specially adapted personalized exercise programs.
Gym is only for adults over 18 years old.
Pool
The resort has 4 spectacular pools.
1 Adult pool exclusively for The Reserve Guests.
Spa †
The Yhi Spa Wellness Center offers a variety of activities and fitness equipment for all styles and exercise preferences. In the movement studio, the guests can practice yoga quietly or take a lesson of Tai Chi, or put the heart to one hundred with a spinning
session.
Teen programs †
Life enriching activities for teenagers from 11 to 17 years old
Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21081 reviews
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Paradises Cancun
Jose Garcia at Capella restaurant assisted us with amazing dinner choices. The food was excellent and his
Fun personality added to the experience.
Abraham at the Ginger bar is always excellent. His mixology expertise has us trying new and wonderful drinks every time we visit.
Apr 08, 2025
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Great service!
I had a 75 Mn total body massage with Guadalupe! It was very well done and so very relaxing! The spa had a very zen feeling to it with the water features just outside the spa. I was pleased with the experience overall. Would liked if I could’ve charges it to my room instead of having to pay immediately onsite. At another Paradisus I was able to charge my service to my room.
Apr 08, 2025
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Concierge service
5 stars to Enrique, our concierge. That man is a gem! He made sure we had reservations at every restaurant we wanted to eat at, at the time we requested. He had some nice treats and surprises waiting for us in our room at least 3 days out of the week we were there (which was a complete surprise to us). He was very friendly, polite, and just an all around pleasure to deal with. He made sure we had everything we needed all week long, and always had a smile on his face. We're seriously considering returning when their renovations are complete. If we do, I sincerely hope he is there so we can request him as our concierge again. He made everything easy, we just had to show up. My overall experience was amazing. A quick shout out to David and Victor at the Bali bed booth . Those two fellas rocked the house as well.
Apr 07, 2025
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Excellent service and food
The Cappella restaurant was delicious ! Our waiter, Jose Cahun, personalized his sevice for our family of 9 that ranged from 11 month old infant in a high chair to a 5 and 7 year olds to 2 generations of adults ! We were swiftly delivered all the courses to keep both adults and children happy.
The appetizers included meatballs, soup and calamari that were very tasty.
Our main entrees ranged from chicken Parmesan, lasagna, sea bass to risotto and scallops ! All were perfectly cooked and tasty.
I would highly recommend this restaurant and server staff .
Apr 07, 2025
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Great Cancún Vacation
I took the advice of previous visitors and upgraded to the Adult Only Reserve. Since it was only my wife and I on this trip, not having to hear screaming children or watch out for running little ones, was great. Everyone on the staff that we interacted with were fantastic: our concierge Enrique, the cabana concierges David and Victor, our waiters Josue, Miguel, our spa staff Kristel, Keyli, Martin, the entertainment team were off the hook - Say and Daniel were not stop fun.
We are sad that they will be closed for a year long massive renovation starting next month, but are looking forward to coming back when they reopen.
Apr 07, 2025