Resort Details
OnSite Dining
Bana Restaurant
This contemporary Pan-Asian restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Asian fusion menus include
both Western and Eastern style sushi being served.
•Cuisine: Japanese fusion
Blue Agave Bar
Agave is the key to great tequila, trust us. Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant. With pride in all Mexican flavors, Blue Agave also offers a full range of national beers
and, of course, traditional margaritas!
Blue Agave Restaurant
Tacos and tequila are a match made in Cancun beach heaven. This Paradisus resort favorite offers Mexican staples and a wide assortment of authentic foods, tequilas and beers. Let our friendly staff take you on a tour of the country’s flavors.
Type of cuisine: Traditional Mexican taqueria and a wide selection of traditional dishes combined with the best mezcales, tequilas and beers.
Coco's Beach Club
Picture yourself on the beach, the soft, white Caribbean sand and warm, turquoise waters, with a cold, refreshing cocktail in your hand. Beach Bar is true to its name and conveniently located on the beach.
Enso Restaurant
• Exclusive The Reserve restaurant
• Cuisine type: International
• Schedule: Breakfast, lunch and dinner
• Access: The Reserve guests, families and adults
• Dress code: Resort casual
• Opens daily
Food and Beverages Spots:
Nespresso Coffee Corner
? Coffee and pastries to enjoy sweet moments Gelato Corner
? Artisanal ice-cream Food Truck
? Snacks by the pool
Fuego Restaurant
Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you. Ceviche and the freshest seafood come together in one of our best restaurants. Your tastebuds will need their passport for this culinary voyage.
Type of cuisine: lunch - Burger Boutique; dinner - “Nikkei Style” Peruvian cuisine
Ginger Bar
A great place to sample delicious cocktails, accompanied by stunning views of the beach and sea. Easy
and perfectly situated to let you enjoy Cancun’s beautiful beaches and views.
Ginger Lounge
Guests can enjoy tropical smoothies and trendy cocktails in this eco-chic style bar with natural tones and
pastel colors.
La Palapa Bar
Exclusive for The Reserve guests. Adults only.
La Palapa Restaurant
International gourmet cuisine
This is The Reserve VIP excusive treat where scrumptious la carte entrees and impecable service are on the menu. Overlooking the calming waters of the Caribbean, our expert staff delivers everything from enticing salads to specials made to leave you smiling.
Access: The Reserve guests only.
Malva Food Bazaar
Open for breakfast, lunch and dinner, Malva Food Bazaar will offer guests a wide range of enhanced dining options, including a bakery with fresh bread baked every day and a specialty smoothie and juice bar. During lunch and dinner, guests will be able
to pick from world-cuisine stations including, salads, meat, fish, and plenty of vegetarian and vegan options.
Mole Restaurant
You have never had Mexican food like this. Now you can experience the authentic, rich flavors and various layers of Mexican contemporary cuisine. The food is the star at this restaurant starting with special made-to-order quesadillas.
Tradition and modernity combine in the decoration. The best table in the house goes to the corner overlooking the Caribbean. This might make for the best Mexican meal of your life.
•Cuisine: Contemporary Mexican
Red Lounge Bar
Guests sip on tropical cocktails as they sway to music carefully curated by the DJ in this modern, sexy lounge. Close your eyes and you can almost feel the warm waters and hear the voices of guests enjoying this hot spot.
•Adults only
Sal Steak Cave
A Steak Cave for meat lovers where the best cuts combine with exquisite roasting techniques to produce the most succulent results in an adults-only space with a central open kitchen, dry-aged beef and a wine cellar. SAL is a must-taste restaurant.
•Cuisine type: À la carte Steak Cave
•Adults only
•With additional charge
Sunset Grill
• Excellent option in front of the pool to taste healthy and traditional snacks.
• Cuisine type: snacks
• Schedule: lunch
• Access: Paradisus, The Reserve guests
• Opens daily
Swim Up Bar
In this water paradise one doesn’t have to leave the pool to order the next round of drinks. This swim up bar located in the South Pool is a great gathering spot for guests to sip and mingle under the glorious Caribbean sun.
Toji Bar
Chai, Ginger, Cardamom, Tapioca, Green Tea and Lichee are just some of the Asian inspired ingredients that flavor the cocktails in this Cancun paradise. Sake, paper lamps and décor accents come together for a full Asian-inspired experience.
Vento Restaurant
The Mediterranean serves as the inspiration for Vento. The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean-inspired menu. Diners can enjoy pizza from a wood-fired oven and freshly made pasta.
On-Site Amenities
- 24-hour room service†
- Boutiques/stores†
- Business center†
- Children programs
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services
- Pool
- Restaurant†
- 24-hour room service†
- Boutiques/stores†
- Business center†
- Children programs
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services
- Pool
- Restaurant†
- Room service†
- Spa†
- Tennis court†
- Travel agency†
- Turndown service
† Fees may apply
On-Site Recreation
Children's program
Baby Club: 1 to 4 years old
Kids Club from 5 to 10 year old
Golf †
Stepping onto the beach is some people’s idea of the perfect vacation. For others, it is putting the ball in the hole 30 feet away. If you are either of these types of people, then we have you covered. Just steps away from the hotel or beach you can shoot
a quick 9 holes on our par 3 course.
Gym
The spacious gym includes a combination of cardio and resistance equipment with treadmills, climbers, exercise bikes, weight training machines and free weights. As part of the holistic approach and methods of Yhi Spa, the Wellnes Center offers Yhi Moves,
which includes fitness, personal training and wellness activities with personal trainers that evaluate the individual needs of each guest and develop specially adapted personalized exercise programs.
Gym is only for adults over 18 years old.
Pool
The resort has 4 spectacular pools.
1 Adult pool exclusively for The Reserve Guests.
Spa †
The Yhi Spa Wellness Center offers a variety of activities and fitness equipment for all styles and exercise preferences. In the movement studio, the guests can practice yoga quietly or take a lesson of Tai Chi, or put the heart to one hundred with a spinning
session.
Teen programs †
Life enriching activities for teenagers from 11 to 17 years old
Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21190 reviews
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Kanna beach club
We came to Kanna beach club for a change of scenery from our hotel, we paid 2,500 MXN each for a seafront double bed and this is then used as a bar/food tab for the day. Food and drinkers were great, Alfredo looked after us and he was amazing! Would recommend a visit if you'd like a change of scenery.
May 06, 2025
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Stunning sea and relaxing trip
We travelled in March and stayed in the reserve. Our concierge was ok. I had done quite a bit of research and felt like I was highlighting my benefits then he would book them.
The atrium was a lovely place to chill, get a drink, coffee, snack and breakfast away from crowds.
Buffet was ok especially if you had something from the grill where they were cooking. Disappointed with the deserts.
Not keen on the Italian but the other restaurants were good. I really enjoyed flora and lemon fish.
I would love to see an actual bar/cocktail menu. Don’t get me wrong, you could pretty much have what you wanted but I like to choose from a menu to see what I like the sounds of.
Beach was stunning. The sea was quite rough but I like jumping over waves. No seaweed to mention when we were there.
Entertainment I felt was quite poor and activities weren’t always when they said. We loved the yoga in the mornings.
It was easy to get the bus along to the main tourist point but enjoyed being in a hotel that had huge grounds.
In the reserve area you could pretty much get a lounger most times and the Bali beds were a nice little bonus, however the food ordered to our bed was awful so we went to get food after the first attempt.
Generally a really lovely and relaxing holiday.
May 06, 2025
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Cappella Experience
Melvin from Cappella was great!! Was able to make dietary accommodations (gluten free) very easily and overall very friendly and kind! Great time overall. I would definitely come here again. Food was great, service was great, highly recommend
May 05, 2025
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Karina and Abraham excellent !!!
Karina and Abraham from ginger 2 they are the best of the best.
The best experience I’ve had here at the hotel! Just not in this areas but all the areas in this hotel! Most wonderful people by far!!! They will give you open arms and treat you like family!!
May 05, 2025
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Amazing Experience! Amazing Staffs :)
We stayed at the Paradisus - RESERVE for two weeks. The experience was brilliant. The hotel has a monumental structure and has a phenomenal team. Our concierge Galdino, the person in charge of the pool David, the waiters, especially Lorena and Gemma, were fundamental in making this trip one of the best of our lives. We hope to return soon.
May 04, 2025