Dreams La Romana Resort & Spa Unlimited - Luxury®

Customer Ratings & Reviews

TripAdvisor Traveler Rating

18966 reviews

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  Fun family and sun!

  Overall, a great experience for our family. We took our three sons, aged 23, 24 and 26 for a family vacation. We booked three enclave rooms - one ocean view, one double bed swim up and one garden view king. After a very long day of travel we arrived at the enclave reception. We had to wait an hour to check in and aside from them not giving us any information about the resort, they told us that they did not have the rooms available. They did eventually find us rooms in the same building but for the extra money I expected more. We have stayed at the Level at a Melia and this was no way near the experience. We did figure out how to book a butler and Luiding made the rest of our stay amazing. He was able to book our cabanas (necessary if you are not up at 6 to reserve chairs) We never even made it to the enclave pool because the view at the infinity pool was of the beach. He also was able to make us dinner reservations and booked us a sunset cruise. And every day he provided us with a cooler with all of our favorite drinks and one day made us a special cocktail. I would highly recommend this service. The one true advantage of booking enclave is the ability to go to Mare for breakfast and lunch. The staff started our days with smiles and sunshine. The restaurants offered a variety of cuisine. Our favorite was probably Chinola which featured Latin farm to table cuisine and a dinner show. W booked two excursions-golf at Esperanza and a sunset cruise up to Casa de Campo. The sunset cruise was worth every penny! Would I go back again? Yes, but with a clear plan- book a butler and cabanas right from the very start.

  Mar 11, 2025
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  Fantastic all round experience

  Everything was great. It was worthwhile paying more for the adult-only resort as it gives you more and better options than the family resort. The restaurants were fantastic, especially Mare and Sakura. We did not enjoy the Italian restaurant in the family resort. The resort staff were friendly and helpful. Enclave was worth upgrading to and provided that extra bit of comfort.

  Mar 10, 2025
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  Beautiful Resort, But Some Drawbacks

  We chose Hilton La Romana because we were blown away by Hilton Cancun All-Inclusive and were excited to try another Hilton resort. While there were definitely some highlights, this experience didn’t quite live up to our expectations. Food – Some Hits, Some Misses The food was a mixed bag—some meals were really enjoyable, while others fell flat. We especially liked La Moustache and the hibachi restaurant, both of which had great flavors and a fun dining experience. However, some meals were disappointing, with a few dishes that tasted like shortcut, cafeteria-style food (I had spaghetti that literally tasted like pasta with a can of Campbell’s tomato soup poured over it). The buffet experience, in particular, was rough. It was not self-serve, and there simply weren’t enough employees to keep up. Servers were often manning three or four stations at a time, leading to long waits. At one point, I stood in line for 20 minutes just to get served. This took away from the convenience and variety that usually make buffets a great option at all-inclusive resorts. Pools – Beautiful, But Too Cool for Comfort The resort itself is gorgeous, with well-maintained grounds and a relaxing atmosphere. However, the pools were much cooler than expected, which made it hard to fully enjoy them—especially given how much we were looking forward to our swim-up room. While we did use the pools, they weren’t heated, and the cooler temperature made them less inviting. In fact, we never saw anyone using the swim-up pools, which made it feel like we splurged on an upgrade that just wasn’t worth it. Had the pools been even slightly warmer, our experience would have been significantly better. Staff & Service – Friendly, But Nothing Exceptional The staff were kind and professional, and we had no complaints about service. That said, nothing really stood out as above and beyond, so while we appreciated the hospitality, it wasn’t the most memorable part of our stay. Entertainment – A Bit of a Mixed Bag The Super Bowl party was fantastic and was similar to the level I had come to expect at Hilton AI Cancun. Outside of that, though, the entertainment was hit or miss. The Michael Jackson tribute night was a great example—it was fun in theory, but the details were lacking. One banner actually said "Kin of Pop" instead of "King of Pop." It was hard not to laugh at that. Final Thoughts While we enjoyed aspects of our stay, the cool pools, inconsistent food, and frustrating buffet experience made it feel not quite worth the price, especially compared to other Hilton all-inclusives. If the pools were heated, the food quality more consistent, and the buffet experience improved, we’d feel differently. But as it stands, we wouldn't return. Overall Rating: 3.5/5 – Gorgeous property with some great dining options, but a few key drawbacks keep it from being a standout experience. I'm rounding down to a 3, given that we would not return here.

  Mar 10, 2025
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  Excellent resort, we can’t wait to return.

  Absolutely excellent Adult All Inclusive. Both the Adult side and family side were easily accessible and spotlessly clean. The family “flume” park was absolutely a wonderful treat, and well worth a daily visit. The Spa was also very nice, a super holiday treat (Cecelia & Crxel were especially welcoming). Food options were all plentiful and tasty. We especially liked not having to book “reservations” at each restaurant, unlike other all inclusive resorts (however special sushi bar & teppanyaki bar had limited seats, so those did require a reservation). The bar was exquisitely stocked (none of the mystery generic stuff). The bartenders (especially Wander, Mabel, Darlin at the Enclave bar) were excellent. Wander’s “Old Fashioned” with blow torched sugar really kicked it up a notch. Jose Resaro at the Enclave pool bar was also excellent. The butler service is a nice treat to have a stocked cooler by you all day (but not required, and an extra fee attached for the service), our butler Luiding went above and beyond to make sure we had everything that we needed, always accessible by WhatsApp text. Definitely worth coming to, and as Hilton diamond members, we felt very well appreciated for our loyalty.

  Mar 09, 2025
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  Spectacular!

  Berdilena at the Blue Bar was AWESOME! She took care of me and my family…. She went above and beyond. We wanted to find her boss while we were there, to them as well. She was fun, friendly, attentive, and more! She made our stay unforgettable! Thank you to Berdilena!

  Mar 08, 2025