Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1212 reviews
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Sep 17, 2025Beautiful Ava
We enjoyed our trip to the beautiful Ava resort. The resort is huge! We stayed in the south tower, which was a little quieter. The north tower had a little more activity. Both towers have lots of restaurants, bars, ice cream, and shops. We spent our days at the members pool, and the temperature was warm and perfect. It was really hot, so we spent most of our time in the pool. The staff at the pool took great care of us every day, special shout out to Erick, Almensor, and Oliberio. Our butlers made the trip for us. We are pretty low maintenance, but Randy and Rafael contacted us every day with updates on what was going on that day, had our chairs set up at the pool, met us for our dinner reservations, and always checked in with us to see if we needed anything. We couldn’t have asked for more.
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Sep 16, 2025
A great 5 day get away
Loved the Ocean view Sunrise every morning. We had very clear Hot weather the whole time. We were there for a convention and got to enjoy all the swimming pools that were salt water and easy on the eyes and skin. The food was pretty fabulous. Most all the employees were very kind and helpful. You can get your walking steps in easily as it is almost a mile long. Would love to go back!
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Sep 16, 2025
Outstanding stay, great for a business retreat.
The hotel was beautiful, the staff were friendly and helpful and the food was excellent. It was especially good for business since I could easily meet with colleagues in the various restaurants, bars or at the pool and since it was all inclusive it made it so much easier.
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Sep 11, 2025
Awesome Ava!
Don't always believe what you read! While some reviews may share concerns about AVA, our family and friends only experienced an awesome time. The resort is beautiful; upscale; and the staff treat you like you are the only ones there (at this large property). From the moment we arrived, we got the feeling we were in for a wonderful stay. The lobby is gorgeous and the rooms are so nice, including all oceanfront with the best views. While the property is big, it is truly easy to get around and not a bad walk (which the perk is you are all indoors so no heat from the outside). In addition, the amenities are plentiful and the restaurants are some of the best we have dined at in our many times travelling to all-inclusive resorts. Try them all if you can; they are the best! But again, while the property is amazing the staff are the best! Everyone was so helpful and made us feel welcome. A few special shout-outs to Francisco in Black Iron; Sergio in Chez Moi (he was just awesome and made our dining experience one of the best ever); and Monse Solis and Uriel who made some of the best drinks and made our nights so enjoyable. Also, we had THE best butlers (this came with our membership). We have been so lucky with our butlers over the years, and Norma and Ernesto continued our trend. They treated us like we were the only ones that were at the resort and with some special celebrations, they went out of their way to make each friend feel so special. We can't say "THANKS" enough to them for ALL they did - simply the best! While there are so many options to choose from and so many reviews on the many resorts, AVA won't disappoint. Book AVA now and you will be in for one special vacation!
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Sep 11, 2025
Ava vacation
Stayed at Ava resort with families for a week and we love it! Even though we cannot swim in the ocean, we enjoyed the members pool. We love the services of our butlers, especially Ariel who taking care of us on everything. She did more than what we expected from morning until night time (our second butler is on vacation after 2 days with us and Brissia is also awesome). Ariel made our vacation week so flawless, providing us plenty of time to enjoy; our families love her very much. Also the service we have at the Legendary restaurant is exceptional with the well care of Jesus, Jessica, Montserrat, Manuel and the team. Thank you and much appreciated.
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