Hotel Overview
Location
WaikikiProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Destination fee Inclusions:
• Daily Enhanced High Speed Internet Access
• Putt Putt Golf for two people daily
• Usage of Go Pro for 2 people 8 hours per day, available daily
• Bike rental for two people for eight hours, available daily
• Sun Screen/After Sun Lotion bottles, available daily for two people
• Daily usage for two at Waikiki Fitness
• Sand Free Beach Towels daily for two people
Beach Candy: Guests can select from a wide range of items from Beach Candy store located at Twin Fin hotel located at 2570 Kalakaua Avenue to further enhance their beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Bodyboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost
Customer Ratings & Reviews
TripAdvisor Traveler Rating
793 reviews-
Destination fee Includes....
We stayed here over the Thanksgiving Holiday. The rooms were nice and clean, Mattresses were old. Room Service every 4 days. There was a “Destination Fee” (sic) of $35.00. This included: 1. FREE Wifi (which I get as Bonvoy member for FREE) 2. Bike Rental 3. GoPro Rental (bring a memory card that fits) 4. Complimentary Sunscreen (in a big tub by the pool) 5. Sand Free (sic) Beach Towels (small and by the Pool, one to a customer) 6. Credit towards beach equipment rentals from: Beach Candy (a 1.0 mile walk from the hotel, delivery to the hotel for $30.00) 7. FIT classes at Alohilani Resort and Spa (a 1.0 mile walk from the hotel) 8. Putt-putt for 2 people daily
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Not up to Marriott standards
Where to begin, our room, 421 is dated, has no work space and only 1 chair in the room for sitting. My wife and I had to wear earplugs to sleep as the road noise is off the chart and when large trucks drive down the road you can feel the building vibrate. No need for an alarm or wake up call because the trucks start rolling by around 5:30am and loud traffic with bass music until midnight. Very disappointed with our stay. The king bed was extremely hard, and you could feel the springs through the mattress. The bedding and lines were average quality, shower was extremely small. The pros: -Decent location just a few blocks from the beach. -Has a pool that shaded -Lots of restaurants, shopping and bars close by. B -Microwave and fridge in room Room was clean and has AC We come over here 4 plus times a year for work and we will not be returning to this hotel.
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Disappointed with my experience
I recently stayed at the Courtyard Waikiki Beach and was disappointed with my experience. The room appeared significantly more dated than what was shown in the online photos, and the hallways were noticeably dirty. Additionally, my room had a moldy smell, and the bathroom felt more like one you'd find in a budget motel than a hotel of this caliber. Unfortunately, the overall ambiance did not meet expectations.
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Gross & Unsafe
Gross. Unsafe. Got all our points back. We were told we're booked into the "New Tower" across the parking lot. No assistance offered with large bags. No security to get into building. Elevator lined with cardboard. Mold, rust, decay all over bathroom which was the size of one on a train - hubby could barely get into shower. There's an extra outdoor pool by entrance to this building, which people who were clearly not hotel guests were using as no card entry required. DO NOT STAY HERE!
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ok
Ok for a quick stay. Shower super small. Towels basic. Did not use pool. but it looked nice. It is a 10 min walk to beach, not a big deal. Cute fun restaurants near by. McDonalds right a cross street. open 24 hrs. Good for a quick bite before heading out on a early flight.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.