Hotel Overview
The Grand Palladium Palace Resort Spa and Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.
Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort and Spa and Grand Palladium Bavaro Resort and Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious à la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.
Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!
The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black and White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy Zentropia Palladium Spa and Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13506 reviews
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Dec 20, 2024Disappointing vacation
When we got there we were greeted by a person and he stated he would take care of us. After we checked in this person said he would pick us up in the morning and bring us to breakfast and show us around. We checked into our room to find the AC didn’t work, the refrigerator was not cold and after taking a shower i found a huge puddle of water next to the bed. I went to the front desk to tell them about my issues and the clerk behind the counter said i would have to talk to the supervisor. After waiting about 10 minutes the supervisor came out of the back room. I explained to him what my issues were and he stated I would have to stay in that room for the night and they would move me in the morning. The following morning we were moved to another room that was much better. The supervisor gave us a 25 minute massage for the inconvenience. The following morning we were greeted for breakfast to find out it was a vacation club that wasted about 90 minutes of our time. The breakfast and lunch were buffet only. Most of the time the food was cold unless you caught one of them bringing out a fresh dish. The evening dinner was either buffet or a la cart restaurants Even at the a la cart restaurants you had to get up to the salad bar. The food at the restaurants were ok but not great. There was a restaurant called Chic that was a dinner and a show for a price of $140 a couple so we decided to try it. As we were getting ready to go to dinner I decided to look at the menu to find out it was a fixed menu. We were told it was a seven course menu so I thought we had choices. After looking at the menu i found that 75% of it was seafood that my wife is allergic to. So I went down to cancel and i was told it was too late to cancel and i would have to speak to a supervisor in the morning. I went to speak to the supervisor in the morning and told them no one told us it was a set menu and no one showed us a sample menu. I stated if i knew what it was i would not have purchased those tickets. She said there is nothing they could do because it was part of the THS hotel that controls that part of the resort and i would have to email them. I have emailed THS hotels every day since then and it’s been about a week with no response. Beware of this resort and their bait and switch tactics. Very disappointing vacation.
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Dec 18, 2024Beautiful resort!
A lot a things a good. The lunch good be better and the entertainment too. The articles in shopping centre a very expensive.
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Dec 15, 2024Very satisfied
Very satisfied. Great hotel. Very Good Service. Great Pool Bars and Restaurants. You will find there everything you want.
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Dec 14, 2024
The only vacation I never wanted to leave!!!
Let me start of by saying this place is amazing on its own. What set it apart from everywhere else we have stayed was the staff that worked here. I have never been treated more like family in all my years of traveling. Just amazing people to talk to!!! The food was terrific and rooms also very nice. No problems with keeping the rooms cool. (The wife kept it cold enough to hang meat lol). Drinks were made strong and delicious. I can’t brag in this place enough. We can’t wait to get back there and vacation.
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Dec 12, 2024
Memorable holiday
I can’t fault the palace staff they really helped make our holiday memorable from the fantastic William, Andres, Michael and the team at the pool making exceptional cocktails to the entertainment team Coca Cola, Capuccino, etc who make the day fun with yoga, Zumba, aqua and other great activities! Nicandro at reception who always knows I need water and change and the lovely coffee shop team which makes a great start to the day. In the evening Vidal can’t do enough for us at his fab bar in the palace lobby but also a great team in the main bar Luis Alb, Pedro, Carmito etc. Can’t wait to return!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.